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Conga Sign vs Dropbox Sign comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Conga Sign improves ROI through digital document handling, reducing turnaround time and enhancing workflow efficiency with automatic reminders.
Sentiment score
7.6
Organizations using Dropbox Sign enjoy increased ROI through cost savings, faster processes, enhanced security, and professional, paperless efficiency.
I have seen a return on investment because agreements are sent digitally, which reduces the time to get printed documents.
Data Engineer at Samsara
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
Sr con at a retailer with 1-10 employees
In terms of cost savings, forty to fifty percent of our cost is saved by not having to print paper and use ink, which is very expensive.
Head of Marketing at PwC
The free version was useful for initial testing, providing limited signature requests, but once everyone got accustomed to the digital signature approach, we decided to move on to the paid plan for peace of mind in case we needed to expand our use.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
I have seen a return on investment. The time saved and cost reduced, especially since our clients are not coming to our office to sign the documents and we are not going there to sign documents as well.
Business Development Manager at Honeywell
 

Customer Service

Sentiment score
6.6
Conga Sign provides 24/7 customer service resolving issues quickly, though nontechnical users may experience challenges in response time.
Sentiment score
6.5
Dropbox Sign's customer service is praised for reliability and professionalism, despite occasional delays, and is highly rated overall.
If we raise any issue, we get immediate resolution.
Sr con at a retailer with 1-10 employees
Conga Sign customer support is very solution-oriented.
Data Engineer at Samsara
They will automatically follow up every time if we are not responding.
Senior Software Engineer at a computer software company with 10,001+ employees
It is proactive and responsive 24/7.
Business Development Manager at Honeywell
The customer support is one of the best; they are very interactive, proactive, supportive, and professional 24/7.
Key Account Manager at Swissport Brasil Ltda.
The customer support for Dropbox Sign is great, very unparalleled, supportive, and proactive.
Accountant at Wells Fargo
 

Scalability Issues

Sentiment score
7.2
Conga Sign is scalable and user-friendly but faces challenges on public websites and whitelisting, prompting alternatives consideration.
Sentiment score
8.0
Dropbox Sign offers reliable scalability, efficiently supporting growth, seamless document management, and organizational expansion, with positive user reviews.
Conga Sign's scalability is impressive as it can handle my organization's growth, especially the increased volume of documents.
Data Engineer at Samsara
Conga Sign is very scalable, and growth has increased significantly after using it.
Software Engineer at a tech vendor with 10,001+ employees
I have seen Dropbox Sign being very scalable because I have never seen it crash while dealing with a lot of e-signatures being sent back and forth to different clients.
Business Development Manager at Honeywell
Dropbox Sign's scalability is very good because we are able to deal with all our contracts and documents in Dropbox Sign.
Senior Software Engineer at Wells Fargo
Dropbox Sign is very scalable and can handle all our contracts to be signed on time without any buffering or crashing.
Key Account Manager at Swissport Brasil Ltda.
 

Stability Issues

Sentiment score
8.1
Conga Sign is stable, reliable, and efficient, with minor bugs, infrequent maintenance, and user satisfaction despite firewall issues.
Sentiment score
9.1
Dropbox Sign is praised for its stability and reliability, with users reporting minimal technical disruptions and high satisfaction.
It is not complex for configuration.
Software Engineer at a tech vendor with 10,001+ employees
I have not encountered any lagging or downtime since we started using this tool.
Senior Software Engineer at Wells Fargo
I have not seen any downtime or lagging.
Head of Marketing at PwC
Dropbox Sign is very stable, as I have not experienced any lagging or sluggishness.
Accountant at Wells Fargo
 

Room For Improvement

Conga Sign needs better integration, documentation, support, UI updates, multilingual support, and improved features for non-technical users.
Dropbox Sign needs stronger customer support, seamless integrations, and improvements in encryption, signature handling, and AI-enhanced features.
If it were possible to send multiple documents for signatures immediately as a batch without having a user interface, that would be useful.
Sr con at a retailer with 1-10 employees
Different languages would be a needed improvement.
Senior at a financial services firm with 51-200 employees
Providing guidance or even videos for them would be more efficient for customers as well.
Senior Software Engineer at a computer software company with 10,001+ employees
Dropbox Sign does not recognize signature fields in PDFs.
Business Development Manager at Honeywell
Dropbox Sign is very cost-effective. Any organization can afford it.
Senior Software Engineer at Wells Fargo
Allow editing of documents that have not been signed by any signer yet.
Account Manager at PwC
 

Setup Cost

Enterprise buyers find Conga Sign's pricing competitive but express desire for a price reduction, especially for small enterprises.
Dropbox Sign offers affordable, user-friendly e-signature solutions, saving 40-50% costs and 30-45% time, ideal for all users.
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
Senior at a financial services firm with 51-200 employees
For users to use Conga Sign, you need to buy the license in the Salesforce ecosystem to install the packages.
Software Engineer at a tech vendor with 10,001+ employees
My experience with pricing, setup cost, and licensing is that this tool is very cost-effective.
Data Engineer at Samsara
My experience with pricing, setup cost, and licensing is that the price is very competitive, very affordable, and very cost-effective.
Account Manager at PwC
I find the pricing very affordable and cost-effective for any organization or personal use.
Senior Software Engineer at Wells Fargo
I estimate around forty to fifty percent cost savings.
Head of Marketing at PwC
 

Valuable Features

Conga Sign simplifies Salesforce integration with easy document generation, secure access, and immediate alerts to enhance business efficiency.
Dropbox Sign offers user-friendly, secure e-signatures and integrations, enhancing efficiency by saving time and reducing costs and environmental impact.
It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
Data Engineer at Samsara
If there are fifty pages in the agreement, the page where we need to sign will come up without needing to scroll through everything.
Senior Software Engineer at a computer software company with 10,001+ employees
Conga Sign is mainly used for signing documents from the customer side and the business side, providing a digital signature solution that is easy to configure, set up, and debug.
Sr con at a retailer with 1-10 employees
A specific metric I have noticed is that since we started using this tool, we have seen an increase in faster closing of deals and faster e-signed documents, from 40 to 60 percent.
Senior Software Engineer at Wells Fargo
There is cost savings by not having to print paper and use ink, which is very expensive.
Head of Marketing at PwC
We have seen a faster time to contract signature compared to our previous solution, which was DocuSign, achieving a 50% faster contract signature.
Accountant at Wells Fargo
 

Categories and Ranking

Conga Sign
Ranking in eSignature (Electronic Signature)
5th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Dropbox Sign
Ranking in eSignature (Electronic Signature)
3rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the eSignature (Electronic Signature) category, the mindshare of Conga Sign is 2.7%, up from 1.0% compared to the previous year. The mindshare of Dropbox Sign is 2.7%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
Dropbox Sign2.7%
Conga Sign2.7%
Other94.6%
eSignature (Electronic Signature)
 

Featured Reviews

TG
Software Engineer at a tech vendor with 10,001+ employees
Digital signatures have transformed contract workflows and save time for cross‑company agreements
Sometimes Conga Sign creates issues where we have to go to Conga Sign setup and reconnect it again. Since we are using Conga Sign as a package in our Salesforce ecosystem, sometimes the package versioning has changed, so we need to check for the latest version and upgrade it. Occasionally, Conga Sign troubles us, requiring refresh actions that create some issues. This does not happen often, but it happens sometimes. Sometimes the solution that we are providing in the document does not accept all data types. We use text, lookup, and other standard fields, but sometimes it will not allow rich text, formula fields, and those kinds of data types in a Conga Sign document.
Vincent Gimme - PeerSpot reviewer
Business Development Manager at Honeywell
Digital signatures have cut travel costs and save time while keeping contracts organized
Some of the best features that Dropbox Sign offers include seamless integration with other platforms. It is very cost-effective and easy to use. The features of Dropbox Sign, specifically the pricing, are very competitive and affordable. It provides excellent value for money. It accelerates contract processing and enhances security measures by reducing transaction costs effectively. It helps integrate with other platforms seamlessly, such as Google Drive and Salesforce. This helps to streamline document management processes and ensure contracts are securely saved without a hassle. It is also very easy to use and has straightforward navigation, especially through the intuitive and user-friendly interface. This enhances the overall work efficiency for every employee in my organization and our clients. Dropbox Sign has impacted my organization positively with faster time to contract signature, reduction of paper waste, time saving, and cost reduction. My estimation is that we have been able to save time through elimination of needing to come to our offices to sign documents by 50 to 60%. We have also seen a reduction of errors by 80%. Additionally, we have been able to save a lot of cost, approximately 40 to 50%, especially because there is no traveling back and forth to sign documents. It is also very friendly to the environment as it promotes environmentally-friendly practices by reducing paper usage. Additionally, our e-signatures are easy because they are already available. There is no need to create the same exact signature over and over again. The first e-signature that was created is reusable, especially with the use of templates, which is very helpful. I really appreciate that Dropbox Sign is part of a suite of solutions that are complementary. This is great.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
15%
Construction Company
14%
Healthcare Company
10%
Financial Services Firm
21%
Construction Company
18%
Outsourcing Company
10%
Individual & Family Service
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

What needs improvement with Conga Sign?
Sometimes we require sending multiple documents for signatures, which is still not supported. This could be improved. I would like to add that some businesses still do not consider digital signing ...
What is your primary use case for Conga Sign?
My main use case for Conga Sign is gathering customers' signatures on the final document. Capturing digital signatures is relatively easy compared to correcting signatures manually on printed docum...
What advice do you have for others considering Conga Sign?
My advice for others looking into using Conga Sign is that it is well suited for most clients who have trust in digital signatures and want to reduce turnaround. However, there are still some clien...
What is your experience regarding pricing and costs for Dropbox Sign?
My experience with pricing and setup costs has been positive; compared to others, pricing was a key factor for me to use Dropbox Sign, and it is also very handy in the free version.
What needs improvement with Dropbox Sign?
Regarding improvements for Dropbox Sign, I feel it is quite user-friendly, but sometimes I would appreciate it to be even simpler with additional workarounds. For example, I wish Dropbox Sign could...
What is your primary use case for Dropbox Sign?
My main use case for Dropbox Sign is that after every project completion, I need a digital signature so that the automation is approved. I simply send the SOPs or the documents for signatures, and ...
 

Comparisons

 

Also Known As

No data available
HelloSign
 

Overview

 

Sample Customers

Oodle Car Finance, InZone Industries, Allianz Care, Brightpearl
Information Not Available
Find out what your peers are saying about Conga Sign vs. Dropbox Sign and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.