My clients' use cases primarily highlight HCI, which would include VMware vSAN or Nutanix AHV.
The most beneficial features in Dell PowerEdge XE-Series, in terms of capabilities and functions, are the maturity of the management, particularly iDRAC. From an out-of-band management perspective, I rate iDRAC as the best. You can have a server from different vendors with the same specs, but the difference is in the maturity of the out-of-band management.
Dell PowerEdge XE-Series impacts the flexibility of business operations positively. They are very flexible with the components; you can take one chassis and beef it up while having another chassis that is efficient and streamlined, not limited in configurations. They have models for all types of environments so you're not using a beefy server for something small. The flexibility does allow you to design for multiple different requirements.
Dell PowerEdge XE-Series helps to reduce unplanned production downtime most certainly. They are known for their reliability; you don't get many failures on Dell servers. The difference between 99.9% and 99.99% uptime is just a couple of minutes, but it amounts to 0.01% of a percent. Compared to more low-end manufacturers, I would say it's about 5-10% better.
There are some areas for improvement with Dell PowerEdge XE-Series; it's more of a Dell issue. They've promised changes, but engaging with Dell sometimes means they will take the customer on a direct model and cut the partner out. This isn't a technical issue, but a business one. When architecting a solution and introducing Dell to a customer, you sometimes get an email saying the customer wants to buy directly from Dell, leaving all my hard work and introductions for nothing.
I believe Dell could add new features to Dell PowerEdge XE-Series in the future. There are many more CPU variants available than just Intel and AMD, and it would be nice to have a major vendor introduce another option outside of those. While I know it's difficult due to supportability and changes, that would just be a preference.
I have larger experience and expertise with Dell Technologies than with Portworx.
Dell PowerEdge XE-Series is a solution that is stable and reliable, hitting around 99.9% stability.
I find Dell PowerEdge XE-Series to be very scalable; there are no limitations on the scalability side.
My impression of customer service is very good; I would give them a 10. In South Africa, from a vendor perspective, they offer the best support for after-sales service, with a significant presence that isn't totally dependent on partners to manage the SLA.
In terms of return on investment when comparing Dell with other vendors, a lot depends on the pricing secured. If ROI was solely hardware-based, I would say Dell is top tier. However, ROI depends on the system being built; if you use a Dell solution for VMware, the ROI on the Dell portion might be good, but the ROI on VMware might be questionable. It's hard to rate one-on-one with maybe one or two other vendors.
Among the products I mentioned, mainly on the HCI side, my clients are dealing the most with Dell PowerEdge XE-Series.
Regarding the Rack series, I see basically two models or two series, and I need to get on to the configurator. When it comes to the XR and XC, I'm more focused on the XE.
As a reseller, the biggest advantage in Dell PowerEdge XE-Series is our relationship with Dell. They are a partner that hasn't always been our best partner, but the skills that come with it are invaluable. We have a large network at Dell, through both Dell Direct and distribution. On the service side, being multi-vendor clouds my judgment a bit; you could see a difference in iDRAC and iLO, for instance. I might think iDRAC is a bit better than iLO, but otherwise, from an availability and pricing perspective, it's much of a muchness.
Regarding Total Cost of Ownership, I would say Dell PowerEdge XE-Series can reduce it if it's designed right. It's difficult because it depends on the system that goes on top of it. From a hardware perspective, I give it about a 5% reduction because the Dell after-sale service is among the best in South Africa, whereas HPE is very partner-dependent, and if the partner manages the service delivery, it's good, but not as comprehensive as Dell.
About artificial intelligence running AI workloads on Dell PowerEdge XE-Series, I am a bit skeptical overall. I see a lot of money flowing in and not much going out, and I'm waiting to see who the winners and losers are. This is an interesting question because I think a lot depends on partnerships; Dell obviously has a partnership with NVIDIA and AMD, and you're more dependent on the NVIDIA toolsets rather than the underlying infrastructure.
In terms of the energy consumption part, I can speak generally; it depends a lot on the server design. From an efficiency perspective, it depends on the PSU and CPU selected. The power draw and heat are more dependent on the likes of Intel or AMD chipsets. For our customers, we typically turn off all power-saving features; if you buy a Ferrari to get the speed, you don't limit it to something a Ford Focus.
My impression of Dell PowerEdge XE-Series regarding sustainability goals is that it meets the requirements. It comes down to configuration, and the mindset in Africa is that if you buy something fast, you use the power when it's available.
About the price for Dell PowerEdge XE-Series, I'd say it's fair. I might have had a different opinion before AI made everything hellishly expensive, but being a partner, a lot depends on how early you are to the deal, and overall, it's definitely fair.
If I compare Dell with other vendors on the market, I would say Dell is probably not the leader. The reason is that if you look at what HPE has been doing—they now have their own hypervisor, ops management tooling, and monitoring tooling through acquisitions including OpsRamp and Morpheus. Dell is lacking in the completeness of vision side, not necessarily the hardware side. When they had VMware, they had the most complete vision under one umbrella, but since selling VMware, they lack some completeness, especially now that HPE has their own hypervisor and management tools.
My overall review rating for Dell PowerEdge XE-Series is 9.