High availability servers have boosted hosted payment services but still need better local supportWe are not using PowerVM because of certain limitations; it is on a back-end engine. However, we are using other components such as vSphere for some small interfaces, and those are the main components we are utilizing. Since these servers are fully dedicated to various high-end solutions, they have some embedded features that their kernel and applications are using, which are bound to that functionality. We may not provide an exact assessment on its usage, but we are considering those products for some AI solutions; however, we are currently in the review stage and have not concluded our evaluation on how those are utilized yet. We are aware of the pricing of HPE ProLiant DL servers, but not off the cuff. We have obviously acquired those solutions ex-Pakistan, so they are on the rise, and while we do not remember those prices offhand, they are generally better than the IBM series, although they are becoming slightly pricey in Pakistan due to processor shortages and demand. Improvements could be made in database engine hosting services because, as it stands, the pricing of Oracle is too high from both the service and software solution perspectives. If pricing can be reduced, especially for DB servers, that could have a direct positive impact on the overall solution. Regarding reliability, it has been satisfactory so far, but since the distributors are not physically present in Pakistan, that creates a risk for long-term large customers. They provide import-based services, necessitating us to over-invest in backup stock and offline servers. If there was a market presence from those players in Pakistan, it could benefit both clients and distributors by reducing the need for investment in backup inventory.
