Service and Support
Cisco Intersight customer service and support receive commendations for their availability and professionalism, with tech engineers often praised for their 24/7 readiness. Ratings vary, with users noting knowledgeable support, though responses can be inconsistent for complex issues without specific contracts. Some users experience immediate assistance during critical problems, while others find escalation challenging. Many express satisfaction with helpful technical assistance, rating service between eight to nine out of ten, although experiences of varying quality are reported.
Deployment
Cisco Intersight's initial setup is generally considered straightforward and easy, though some find it complex and requiring technical expertise. Many appreciate the cloud-based deployment managed by Cisco, which simplifies implementation and reduces maintenance. Some note that deployment can be completed in a short time with minimal personnel, though others experienced longer setup times and required technical support. Users highlight the enjoyable experience of engaging with new technologies despite complexity in certain areas.
Scalability
Cisco Intersight is noted for its scalability, easily adjusting according to organizational needs. Numerous users emphasize its efficient scaling capabilities, with some awarding it high ratings. It effectively supports multi-environment management, remote server deployment, and automation of service requests. Even with limited current users, many anticipate future increased usage without configuration or maintenance challenges. There are no reported limitations, making it suitable for diverse enterprise applications.
Stability
Cisco Intersight is mostly stable, with stability affected during feature additions. Users generally find it reliable, but upgrades can pose challenges. Technical engagement is sometimes necessary due to bugs, with documentation gaps complicating resolution efforts. Despite occasional RAM issues, stability is rated between three and ten by different users. While some users consult Cisco for upgrade versions, most find it accessible and secure, following stringent authentication standards. Customer feedback indicates minimal complaints about stability.