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reviewer1633284 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Feb 24, 2024
Helps know whether a solution is deployed correctly, but the automation capabilities are difficult to use
Pros and Cons
  • "Intersight can validate our environment."
  • "The usability must be better."

What is our primary use case?

We use the solution for server management across various locations.

How has it helped my organization?

With Intersight, it is pretty simple to manage all the environments. We don't really need to deploy any management solution.

What is most valuable?

Intersight can validate our environment. It tells us if the environment has issues and whether they are critical. It's pretty easy to connect with other tools. Intersight’s analytic features played a big part in our decision-making processes. We wanted the analytics to see how the environment is working. It was one of the reasons why we chose to buy Intersight. It requires a license.

What needs improvement?

We used the solution's automation capabilities, but it wasn’t easy. It was part of why we took some time to deploy the solution. It didn't give us much value. It wasn't that good. Intersight is a pretty complex solution. It can give you a lot of things, but nothing is simple. The usability must be better.

Buyer's Guide
Cisco Intersight
December 2025
Learn what your peers think about Cisco Intersight. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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For how long have I used the solution?

I have been using the solution for the last few months.

What do I think about the stability of the solution?

We never had any issues with the stability.

What do I think about the scalability of the solution?

It’s a cloud solution. We never do anything in terms of scaling the environment. It is scalable. There is nothing for us to configure, manage, or maintain. Two system administrators are using the product in our organization. It is used once a week. If we don't have any alerts and don't need to change anything in the environment, we barely use it.

How are customer service and support?

The technical support is not that great.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup is straightforward. It is very easy to deploy the tool. It is a cloud solution. Cisco manages everything. We consume it as part of the public cloud and connect our environment. It doesn’t require maintenance. The inter-site deployment can be done within a few minutes. It was very straightforward and easy.

What about the implementation team?

The solution was deployed in-house.

What's my experience with pricing, setup cost, and licensing?

The product is cost-effective. We do not pay much for the tool.

Which other solutions did I evaluate?

We have evaluated Scale Computing and some solutions from HPE. One of the benefits of Intersight is its ability to examine the environment. We can understand whether everything's working fine and everything is connected correctly. It gives us an insight into how our solution is deployed.

What other advice do I have?

The one big advantage is that it helps us know whether our solution is deployed correctly, whether we have the right drivers and devices, and whether everything is working correctly. I will recommend the tool to others. Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hussein Taha - PeerSpot reviewer
IT Enterprise System Administrator at a government with 201-500 employees
Real User
Dec 28, 2022
Provides a great overall view and manages nodes very well
Pros and Cons
  • "Provides an overall view using a single portal."
  • "The solution needs some enhancement in order to build the cluster in two nodes."

What is our primary use case?

I'm an IT enterprise system administrator.

How has it helped my organization?

Implementing this solution has helped us in many ways. We have 10 data centers across the site, so there's a lot to manage. The patching for the HX and the firmware upgrade is very heavy and critical. Given that we are a small team, Intersight has simplified the work for us. 

What is most valuable?

The most valuable feature is the view we get for all the data centers and all the HX nodes using a single portal, rather than having to go into the HX Connect one by one. We've deployed Intersight across our environment and it's doing well, managing our HX nodes and doing all the upgrades. 

What needs improvement?

This is a complex solution and I sometimes end up having to deal with the firmware from the UCS manager because the UCS isn't upgraded. There's room for building the cluster in two nodes but it needs some enhancement for that. It would benefit us having that and it doesn't require much additional technology, or extra cost.

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

I think the major challenge for us and for Cisco Intersight, is the upgrades. We've sometimes asked to go for an upgrade and Cisco has recommended that we take a previous version because it's more stable. There is a difference between the long-term upgrade and the feature upgrade but sometimes you need the new batches to eliminate any vulnerabilities or to fix any bugs.

What do I think about the scalability of the solution?

We only have six users in the company but the solution is scalable. 

How are customer service and support?

The technical support is great. They are always there whenever they're needed regarding the heavy workload that we have in our environment. 

The tech engineers are available 24/7 up there. We had a major issue a year ago and the tech engineer was with us when the problem came up at around 10:00pm. It took about six or seven hours to solve and he was very professional did his job very well.

How would you rate customer service and support?

Positive

How was the initial setup?

I wasn't around for the initial implementation, but I deployed the HX nodes and the clusters for the standard and the edge clusters. It's very complex and requires lots of technical skills, but I enjoyed exploring the new tech. We had an IT system administrator, and a team leader assisting as they have the most experience with the solution. 

What was our ROI?

We do get a return on our investment. Hyperconverge technology is one of the major technologies right now, especially in consolidating the network and storage tiers. The ROI is a big reduction in pain points and workload regarding the storage and network tier, and also the environment for it.

Which other solutions did I evaluate?

We didn't evaluate anything else because we have a big profile with Cisco in terms of our network and our scope as system administrators. 

What other advice do I have?

We're currently looking to expand and add the vCenters in Intersight. We're currently working out how to add vCenter and the other nodes, and make sure that all of them are in a healthy state. We're also considering a move to the cloud because of the additional features available. I really recommend using the next-generation M6 servers. It's solid with long-term stability.

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Intersight
December 2025
Learn what your peers think about Cisco Intersight. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Mahmoud Elsayed - PeerSpot reviewer
Senior Solution Architect at a computer software company with 501-1,000 employees
Real User
Jun 16, 2023
A stable and scalable solution that helps to manage Cisco servers
Pros and Cons
  • "The tool helps to manage Cisco servers."
  • "The product's setup should be easier."

What is our primary use case?

The tool helps to manage Cisco servers. 

What needs improvement?

The product's setup should be easier. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The product is stable and I would rate it a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the solution's scalability a ten out of ten. 

How was the initial setup?

The tool's setup is not straightforward. It took three days for the deployment to complete. We collect information and scope from customers and then install the virtual machines. 

What's my experience with pricing, setup cost, and licensing?

You can get a free license for monitoring but need to purchase a license if you need extra control. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PauloDiniz - PeerSpot reviewer
Sales Leader - Data Center at a tech services company with 201-500 employees
Real User
Jun 23, 2022
Allows integration with other solutions and orchestration of the data center system
Pros and Cons
  • "I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
  • "The unique problem with Cisco Intersight is that it's not supporting some players."

What is our primary use case?

It's deployed on the cloud and on-prem.

What is most valuable?

Intersight is the best solution with the data center. I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module. I like the orchestration of the data center system. Cisco can be integrated with Pure Storage, Veeam, HashiCorp, and Umbrella.

What needs improvement?

The unique problem with Cisco Intersight is that it's not supporting some players. For example, Dell and ATP. I have a problem with integrating the existing solutions in the data center.

I would like to see integration with the observability solution.

For how long have I used the solution?

I've been using this solution since 2018.

What do I think about the stability of the solution?

It's stable.

What's my experience with pricing, setup cost, and licensing?

The cost depends on the case. It's just the standard licensing cost. There are no additional fees. I'm happy with the pricing.

What other advice do I have?

I would rate this solution 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2283048 - PeerSpot reviewer
Advanced Automation Architect at a computer software company with 5,001-10,000 employees
Reseller
Top 10
Oct 1, 2023
Has valuable workflow automation features, but it could be easier to use
Pros and Cons
  • "Cisco Intersight has valuable features for workflow automation and inventory administration."
  • "The product could be easy to use."

What is most valuable?

Cisco Intersight has valuable features for workflow automation and inventory administration.

What needs improvement?

The product could be easy to use, similar to CloudIQ. Additionally, they should provide more information to make decisions.

How are customer service and support?

We are a Cisco partner. Thus, we communicate directly with cloud specialists in their technical support team.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process is easy.

What other advice do I have?

I rate Cisco Intersight a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2234919 - PeerSpot reviewer
Senior Infrastructure and Storage Engineer at a tech services company with 11-50 employees
Real User
Jul 17, 2023
A scalable solution that is easy to implement that needs to consider increasing its monitoring capabilities
Pros and Cons
  • "Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
  • "In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."

What is our primary use case?

Our organization uses Cisco Intersight since it helps manage our physical infrastructure.

What is most valuable?

I am still assessing the solution's features since I haven't found it to be all that valuable till now.

What needs improvement?

There is still some work to be done on the solution. It does take care of the monitoring part but doesn't do it too well. Functionality-wise, it also doesn't manage as well as it used to do in the past.

In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage.

For how long have I used the solution?

I have been using Cisco Intersight for about six months. I am using the solution in our company. I am using the solution's latest version. My company has a partnership with Cisco Intersight.

What do I think about the stability of the solution?

The solution's overall stability is pretty fine.

What do I think about the scalability of the solution?

It is a scalable solution.

Only a dozen employees are using the solution in my company.

Our company plans to increase the solution's usage in the future.

How are customer service and support?

The technical support by Cisco is very good. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I use SolarWinds NPM. Though SolarWinds NPM and Cisco Intersight are used for slightly different purposes, they are both essentially used for monitoring.

SolarWinds NPM is able to monitor a much larger range of devices compared to Cisco Intersigh. Intershight can predominantly be used for other Cisco devices only.

How was the initial setup?

The product is deployed on-premises.

The product was easy to implement.

The deployment phase was done in a week.

One person was required for the implementation process.

During the installation procedure, the tool was deployed the way I needed it.

What about the implementation team?

I was involved in the solution's installation.

Which other solutions did I evaluate?

Market share is one advantage Cisco Intersight has over its competitors.

What other advice do I have?

At present, it is not easy to integrate Cisco Intersight with products from other vendors.

It can be reasonably set up, and it is easy to get it running after that.

The product is good and works with other Cisco devices.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Implementation and Support Engineer at a tech services company with 11-50 employees
Real User
May 30, 2021
Scalable, simple setup and good integrations
Pros and Cons
  • "The product has good integration."
  • "When new features are added, the service becomes full of bugs."

What is our primary use case?

Our primary use case is for monitoring locations. We are partners with Cisco.

What is most valuable?

I find the integrations to be the most valuable feature. 

What needs improvement?

One of the issues is that they are integrating a lot of technologies into the product and when new features appear, the service becomes full of bugs and doesn't work. I have to wait while they go back and make the application stable again. I'd like to see more integration with other companies. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable most of the time, it's only when new features are added that it becomes less stable. 

What do I think about the scalability of the solution?

The solution is pretty scalable. 

How was the initial setup?

The initial setup is simple. 

What other advice do I have?

I rate this product a seven out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Intersight Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Cisco Intersight Report and get advice and tips from experienced pros sharing their opinions.