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Cisco Intersight vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Cloud Management (14th)
WhatsUp Gold
Ranking in IT Infrastructure Monitoring
29th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (30th), Server Monitoring (16th), Configuration Management (19th), Log Management (31st), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.6%, down from 2.1% compared to the previous year. The mindshare of WhatsUp Gold is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Cisco Intersight1.6%
WhatsUp Gold1.6%
Other96.8%
IT Infrastructure Monitoring
 

Featured Reviews

HH
Systems Engineer at First Rand Bank Ltd.
Automation and seamless incident handling transform operational efficiency
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT. For instance, if I need to find commands for UCS Manager, it should provide that information.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Cisco Intersight is its manageability."
"This solution has provided time savings and required fewer people to operate this tool."
"The tool helps to manage Cisco servers."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"Cisco Intersight is a very effective tool for data center infrastructure management."
"I rate it a ten out of ten. I don't have any issues with it."
"Provides an overall view using a single portal."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The documentation is very good."
"This is a good, stable network monitoring solution for devices."
"The user interface is good enough."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"WhatsUp Gold is very easy to deploy."
"The solution effectively monitors network devices and servers."
"It handles the basics of monitoring."
 

Cons

"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"Technical support from Cisco has been mixed. For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX."
"The product could be easy to use."
"The product's setup should be easier."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"When new features are added, the service becomes full of bugs."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"Regional product team support is not very good."
"The point system is not clear and clarity around this would improve our understanding of the system."
"I might like to see a better interface in the future."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The product is old and not updated."
 

Pricing and Cost Advice

"It's just the standard licensing cost. There are no additional fees."
"The product is cost-effective."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"You can get a free license for monitoring but need to purchase a license if you need extra control."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There is a license needed to use WhatsUp Gold."
"The pricing can be on the expensive side when considering competing products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"Pricing is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
12%
Manufacturing Company
12%
Government
11%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What do you like most about Cisco Intersight?
Intersight can validate our environment.
What needs improvement with Cisco Intersight?
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like...
What is your primary use case for Cisco Intersight?
We use Cisco Intersight ( /products/cisco-intersight-reviews ) for operational tasks. We run patches and import firmware updates from the Cisco site. In the event of a component failure, such as a ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Also Known As

Intersight
No data available
 

Overview

 

Sample Customers

EXMAR, RapidScale
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Cisco Intersight vs. WhatsUp Gold and other solutions. Updated: January 2026.
880,685 professionals have used our research since 2012.