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Cisco Intersight vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Cloud Management (14th)
WhatsUp Gold
Ranking in IT Infrastructure Monitoring
17th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (21st), Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.5%, down from 1.8% compared to the previous year. The mindshare of WhatsUp Gold is 2.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.5%
WhatsUp Gold2.5%
Other96.0%
IT Infrastructure Monitoring
 

Featured Reviews

HH
Systems Engineer at FNB South Africa
Automation and seamless incident handling transform operational efficiency
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT. For instance, if I need to find commands for UCS Manager, it should provide that information.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"I rate it a ten out of ten. I don't have any issues with it."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"Intersight offers many features that provide great value to companies."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"I find the integrations to be the most valuable feature."
"It offers visibility and optimization of workloads, which are very important features for a company."
"The documentation is very good."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"The solution effectively monitors network devices and servers."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"One thing good about WhatsUp Gold is that it is fairly stable."
"Our local support team provides excellent service."
"It is stable."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
 

Cons

"The product's setup should be easier."
"The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"It's a very complex solution."
"The usability must be better."
"I would like AI to be more integrated into Cisco Intersight."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs. The high initial cost is a significant concern."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Regional product team support is not very good."
"My understanding is that there are better products out there that do a better job."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
 

Pricing and Cost Advice

"The product is cost-effective."
"You can get a free license for monitoring but need to purchase a license if you need extra control."
"It's just the standard licensing cost. There are no additional fees."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The price of WhatsUp Gold is good."
"The pricing can be on the expensive side when considering competing products."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
10%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with Cisco Intersight?
The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case. Unfortunately...
What is your primary use case for Cisco Intersight?
We are a cloud provider serving customers with IaaS.
What advice do you have for others considering Cisco Intersight?
I have experience with B-Series, C-Series, and S-Series equipment. I would recommend the S-Series but not the C-Series. I would rate this solution an eight overall.
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

Intersight
No data available
 

Overview

 

Sample Customers

EXMAR, RapidScale
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Cisco Intersight vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.