SolarWinds NPM and Cisco Intersight compete in the network and cloud management sector. SolarWinds appears to have the upper hand in community support and network management capabilities, while Cisco Intersight is stronger in cloud integration and manageability.
Features: SolarWinds NPM is noted for robust network management capabilities with extensive SNMP monitoring, easy configuration, and modular pricing. It supports multiple vendors and provides proactive alerting. Cisco Intersight stands out in cloud integration, accommodating both on-premise and hybrid environments, with orchestration across multi-cloud setups. Its manageability and integration with Cisco data center solutions are key strengths.
Room for Improvement: SolarWinds NPM users highlight issues with complex alert configurations, server resource utilization, and a need for more automation and scalability. Integration of multiple modules can be cumbersome, with a desire for a more intuitive setup for beginners. Cisco Intersight users see room for enhancements in hybrid cloud management, automation capabilities, and easier integration with external tools. The need for a simpler user experience suggests improvements in usability and configuration.
Ease of Deployment and Customer Service: SolarWinds NPM primarily supports on-premises deployments but also extends to hybrid cloud environments. Users report a stable setup process, although technical proficiency is often required for larger installations. Customer service receives mixed reviews; technical support is regarded as knowledgeable, but response times need improvement. Cisco Intersight offers versatility in deployment across public, hybrid, and on-premises scenarios, praised for straightforward cloud integrations. Customer service is generally rated high with solid technical support, though response time for non-critical issues could be better.
Pricing and ROI: SolarWinds NPM offers competitive initial pricing with modular licensing, though costs can escalate with additional features. Users find it provides good value, particularly in complex environments where comprehensive monitoring reduces downtime and troubleshooting costs. Cisco Intersight presents a cost-effective solution with competitive pricing, especially beneficial for large organizations needing cloud integration. Although not the cheapest, it delivers value in line with its feature set and integration capabilities, making it suitable for environments using Cisco technologies.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco provides better support than anyone else.
Cisco technical support is helpful.
If there is no timely response, getting a resolution is more difficult.
Regarding technical support from SolarWinds, I find it excellent.
We had contact with SolarWinds regarding the implementation, and they were helpful.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Cisco Intersight is scalable enough for our needs, allowing management in a multi-environment setup and working remotely while deploying servers.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
Some steps are not included in the official documentation, which can create challenges.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
For stability, I rate SolarWinds NPM as a ten, which is the best.
The NPM product is stable, particularly when used for simple network monitoring.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
When registering our devices and servers using tokens, auto-detection could make it easier by automatically identifying resources and adding them to the platform.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Customers have given feedback about the delayed response times from the technical team.
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
The pricing is fair and reasonable, particularly for enterprises.
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
The pricing mechanism sounds fair.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
It is not too pricey and is adequate.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
The ability to customize the dashboard in SolarWinds NPM provides key benefits like saving time and money, and streamlining some processes.
The most valuable feature for us is the database performance analyzer, which we use a lot.
| Product | Mindshare (%) |
|---|---|
| SolarWinds NPM | 3.5% |
| Cisco Intersight | 1.4% |
| Other | 95.1% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 33 |
| Large Enterprise | 87 |
Cisco Intersight delivers advanced data center management with cloud integration, remote server scaling, and predictive analytics, promoting efficient infrastructure management. It supports hybrid environments and is suitable for scaling across enterprises.
Cisco Intersight offers a comprehensive view of data centers with seamless cloud platform integration, enhancing manageability across environments. It is known for workflow automation, inventory management, and predictive analysis, allowing users to optimize workloads. Users leverage its scalability and ease of use, with features that aid in remote management and integration with both Cisco and non-Cisco products. However, improvements are needed in usability, automation, and third-party tool integration, especially for on-premises and hybrid cloud management. Users often face challenges with firmware management and transitioning from UCS Manager. Desired enhancements include better software compatibility, third-party integrations, expanded microservices support, enhanced AI features, and more automation capabilities, addressing setup complexity, support, and high maintenance costs.
What are the main features of Cisco Intersight?In industries where data center management and integration are critical, such as finance, healthcare, and telecommunications, Cisco Intersight is used to monitor and manage infrastructure across multiple sites. Its capability to combine platforms like HyperFlex and VMware allows organizations to maintain hardware status effectively, supporting both on-premises and cloud environments for efficient service delivery.
SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.
SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.
What are the key features of SolarWinds NPM?In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.
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