The main use cases for Blue Prism in my environment are a mixture of everything. Primarily, it started with finance, then HR, operations, logistics, and a few other areas.
I have utilized Blue Prism's AI-infused functionalities in my automation projects, which have opened up more use cases for us in general.
I would assess the impact of Blue Prism's ability to integrate with existing technology infrastructures in my business processes as very good. They have capabilities that work with every legacy application we have as well as our modern applications. They also have a product called Chorus, which is their BPM product, allowing integrations to many new things that weren't possible before. It can retrieve from emails or different types of communications, plus many new extra layers of orchestration, which has opened up significant new use cases and more end-to-end process automation and orchestration.
I have been using Blue Prism's digital workforce for automating repetitive and rule-based processes from day one.