AWS Backup Reviews

Name: AWS Backup
Brand: Amazon Web Services (AWS)
Rating: 4.0 (26 reviews)

4.0 out of 5

26 reviews
87% willing to recommend

106 followers

What is AWS Backup?

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the backup of data across AWS services. With AWS Backup, you can create backup policies, define backup schedules, and manage backups across multiple AWS accounts and regions from a single console. It supports a wide range of AWS services, including Amazon EBS volumes, Amazon RDS databases, Amazon DynamoDB tables, Amazon EFS file systems, and more.

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AWS Backup is the #4 ranked solution in top SaaS Backup solutions and #9 ranked solution in top Cloud Backup solutions. PeerSpot users give AWS Backup an average rating of 8.0 out of 10. AWS Backup is most commonly compared to Veeam Data Platform: AWS Backup vs Veeam Data Platform. AWS Backup is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 849,963 peers since 2012

Featured AWS Backup reviews

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services. Also, it would be helpful if AWS Backup could integrate logs more thoroughly. This would allow not only new users but also experienced users to more easily check logs directly from AWS Backup.

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Vishal Maggoo

Manager at Ameriprise Financial Services, LLC

Our primary use case for AWS Backup is for taking periodic backups of our production servers. We schedule these backups to ensure we have the latest snapshots of our servers in place In case of an outage, we are able to restore our servers from the backup. This ensures business continuity and…

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Parveen Garg

Sr. Engineer at Bureau veritas

We use AWS Backup in the IT industry. Since AWS Backup is an Amazon service, it's tightly integrated with the resources. AWS Backup has the built-in capability to copy data from one data center to another. AWS Backup is a secure product from a security and compliance perspective. I would recommend the solution to other users because it's free of cost and tightly integrated with other AWS services. Since it's a managed service, it presents no challenges regarding scalability or availability. Overall, I rate the solution an eight out of ten.

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AWS Backup mindshare

Product category:

As of May 2025, the mindshare of AWS Backup in the Cloud Backup category stands at 3.5%, up from 2.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Backup

PeerResearch reports based on AWS Backup reviews

Type	Title	Date
Category	Cloud Backup	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	AWS Backup vs Veeam Data Platform	May 1, 2025	Download
Comparison	AWS Backup vs Commvault Cloud	May 1, 2025	Download
Comparison	AWS Backup vs Zerto	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	14.3%	94%	423 interviews Add to research
Commvault Cloud	4.3	10.4%	95%	110 interviews Add to research

Valuable Features

AWS Backup offers valuable features such as ease of use, daily incremental backups, auto-scaling, and cloud-native capabilities. It provides seamless integration with AWS services, enabling point-in-time recovery and efficient data management. Users appreciate its managed service model, automation, remote configuration, and scalability. It includes features like a vault for data security, snapshot capability, rule-based backup plans, reporting, and monitoring, which enhances operational efficiency and compliance with regulations.

"The customer service is top-notch, rated ten out of ten."
"The features of AWS Backup are very service-oriented and user-friendly."
"AWS Backup is secure and comes with a vault that ensures data is never deleted, offering great security."

Room for Improvement

AWS Backup requires improvements in notifications and hybrid cloud features. It lacks support for granular file restoration and incremental or database-level backups, especially for databases like Oracle and MySQL. Reporting and encryption options are limited and the interface feels complex. Compatibility with various database services is insufficient. Issues with restore functionality, backup scheduling, and customer support have been noted. There are calls for better pricing, visual capabilities, and integration with more AWS services.

"AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services."
"AWS Backup could benefit from including more services."
"There are multiple enhancements needed in terms of compatibility with all database services, as AWS Backup is currently limited to specific ones."

ROI

Users have not experienced the specific disaster scenarios they were preparing for, such as hijacking and ransomware. They believe that the return on investment is invaluable.

Pricing

AWS Backup pricing is perceived as reasonable and flexible among enterprise buyers. Users appreciate its pay-as-you-go model without additional licensing fees, paying only for backup storage and data transfer. While some find the costs predictable and competitive, others note it can become costly over time, particularly compared to competitors. Discounts may be available for long-term commitments. Opinions on affordability vary, with ratings ranging from moderate to expensive, highlighting the importance of managing service consumption effectively.

"The clients pay for the whole AWS bundle. It is an affordable solution."
"AWS Backup is free of cost, but we need to pay for the backup storage being used."
"It's a myth that Cloud is cheap. Cloud is cheap initially, but the cost over time can be equal to your own infrastructure if you consume a lot."

Popular Use Cases

AWS Backup is primarily used by companies for data protection, ensuring snapshots and files are secure and recoverable. It supports disaster recovery, particularly for SAP systems and VMware environments, and is utilized to schedule routine backups of business applications, databases like RDS and DynamoDB, and production servers. Organizations benefit from AWS Backup’s flexibility in storage management, cost-effective consumption model, and ability to protect data in hybrid environments or multi-cloud settings.

Service and Support

AWS Backup's customer service receives mixed feedback, with some rating it highly for fast and efficient responses, while others note slower resolutions for complex issues. Companies often collaborate with AWS support through technical or relationship managers, finding communication and assistance satisfactory. Some rely on internal expertise or external vendors, while certain users highlight the benefit of an additional support subscription. Overall satisfaction varies, with aspects depending on licensing plans and specific user engagements.

Deployment

AWS Backup's initial setup is generally simple and quick, requiring minimal maintenance. Users note a setup time ranging from minutes to days, depending on environment complexity and familiarity. Deployment can extend to a few months for infrastructure as code implementations. Complexity varies, especially with hybrid deployments, while adjusting to comprehensive environments may demand specific expertise. Many find it straightforward, leveraging standard documentation and automation scripts to streamline the process.

Scalability

AWS Backup is highly scalable with no significant size limitations. It is adaptable for enterprises and SMEs, used primarily by admin and IT departments. Although primarily supporting AWS environments, some features for other platforms like VMware are pending. Most users rate its scalability between eight and ten out of ten, citing ease of expansion and sufficient performance. However, it currently lacks certain features like Kubernetes and app-specific backups.

Stability

AWS Backup is generally rated as stable, scoring between eight and ten out of ten. Many praise its reliability and resilience without significant issues like downtime, bugs, or crashes. Some users report issues, particularly with inexperience or errors. Despite minor concerns like corrupted backups, AWS Backup is considered highly available with 99.99% uptime. Enhancements like improved log integration are suggested by some to further increase stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our AWS Backup Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

15%

Manufacturing Company

Government

Retailer

University

Healthcare Company

Energy/Utilities Company

Insurance Company

Comms Service Provider

Non Profit

Real Estate/Law Firm

Construction Company

Educational Organization

Media Company

Outsourcing Company

Consumer Goods Company

Performing Arts

Recreational Facilities/Services Company

Wholesaler/Distributor

Pharma/Biotech Company

Transportation Company

Hospitality Company

Marketing Services Firm

Logistics Company

Recruiting/Hr Firm

Aerospace/Defense Firm

Engineering Company

Compare AWS Backup with alternative products

Learn more about AWS Backup

AWS Backup provides a simple and cost-effective solution for protecting your data and ensuring business continuity. It offers features like cross-region replication, incremental backups, and point-in-time recovery. With AWS Backup, you can easily restore your data to any point in time and recover from accidental deletions or data corruption.

It also provides a centralized view of your backup activity, allowing you to monitor and manage backups across your entire AWS infrastructure. AWS Backup is designed to be highly durable and secure, with data encrypted at rest and in transit. It integrates with AWS Identity and Access Management (IAM) for fine-grained access control and supports compliance with various industry standards and regulations.