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AWS Backup vs NetApp Cloud Volumes ONTAP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
AWS Backup enhances ROI through data protection, compliance readiness, and cost-effective, efficient backup management with strong time savings.
Sentiment score
6.5
NetApp Cloud Volumes ONTAP delivers cost savings, increased efficiency, and improved performance, reducing storage, maintenance, and power expenses.
 

Customer Service

Sentiment score
6.5
AWS Backup customer service is generally appreciated for quick responses, though satisfaction varies with complexity and support plan level.
Sentiment score
7.0
NetApp Cloud Volumes ONTAP customer service is praised for expertise and responsiveness, with room for improvement in initial support.
The customer service is top-notch, rated ten out of ten.
Senior DevOps Engineer at Alibaba Group
In the first interaction, I have already provided the logs, and they are asking again and again for the same logs.
Senior Analyst at ESRI INDIA
 

Scalability Issues

Sentiment score
7.3
AWS Backup is scalable and suitable for various businesses, despite limited platform support and certain feature constraints.
Sentiment score
7.2
NetApp Cloud Volumes ONTAP offers scalable growth, dynamic expansion, and flexibility, though large environments face data size limitations.
It wouldn't help with outages either; the scaling is manual, and there are no processes we've used to automate that for unexpected scenarios.
Principal Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.0
AWS Backup is highly stable and reliable, boasting 99.99% uptime, with minor issues for less experienced users.
Sentiment score
7.7
NetApp Cloud Volumes ONTAP offers high stability and reliability, with users valuing performance and responsive support despite occasional minor issues.
AWS Backup is very stable, rating nine out of ten.
Senior DevOps Engineer at Alibaba Group
 

Room For Improvement

AWS Backup needs better reporting, faster restores, enhanced hybrid support, cost efficiency, improved UX, and better database compatibility.
NetApp Cloud Volumes ONTAP users seek improved scalability, integration, ease of use, and features like security, monitoring, and cloud compatibility.
Stronger automated recovery testing capabilities and enhanced governance features for larger, multi-account, and multi-regional environments would make AWS Backup even more valuable for enterprise-scale operations.
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Currently, it only includes around ten services, while AWS offers over three hundred plus services.
Senior DevOps Engineer at Alibaba Group
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly.
Lead Developer at a tech services company with 201-500 employees
My opinion is that support is generally very good. There are instances where they take longer to respond or resolve issues, especially when customers have urgent needs, but ultimately, resolution is achieved.
Technical Specialist at Softcell Technologies Limited
It would be nice to see technology supporting the Elastic Fabric Adapter on Amazon AWS, therefore getting RDMA technology for more low-latency connections.
Principal Consultant at a tech services company with 11-50 employees
 

Setup Cost

AWS Backup costs depend on storage and usage, requiring monitoring despite competitive pricing, with non-transparent enterprise terms.
Enterprise users enjoy NetApp Cloud Volumes ONTAP for its features despite higher costs, with discounts available for extended commitments.
AWS Backup has a moderate cost, rated at two or three out of ten regarding pricing.
Senior DevOps Engineer at Alibaba Group
 

Valuable Features

AWS Backup provides centralized management, cross-region support, scalability, and security, with seamless AWS integration and user-friendly automation.
NetApp Cloud Volumes ONTAP offers reliable, flexible data protection, seamless integration, and optimized storage across diverse cloud environments.
The ability to maintain all backups via one service simplifies compliance with regulations such as NIST, PCI DSS, and HIPAA.
Senior DevOps Engineer at Alibaba Group
Cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages.
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
If we encounter any service-related issues, such as when someone accidentally deletes a table in production or testing, we can immediately restore the data from backup.
Lead Developer at a tech services company with 201-500 employees
The granular ability to divide up the performance and the amount of storage you want is really fantastic.
Principal Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
13th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
SaaS Backup (5th)
NetApp Cloud Volumes ONTAP
Ranking in Cloud Backup
27th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Cloud Migration (3rd), Cloud Storage (9th), Public Cloud Storage Services (11th), Cloud Software Defined Storage (2nd)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of AWS Backup is 2.1%, down from 3.5% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
AWS Backup2.1%
NetApp Cloud Volumes ONTAP1.1%
Other96.8%
Cloud Backup
 

Featured Reviews

Chukwudi Uzoma - PeerSpot reviewer
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Automated backups have strengthened governance and compliance while simplifying recovery
AWS Backup offers several valuable features. I think the fact that it is an AWS organization-wide service is significant. It is a centralized management system that allows me to manage AWS Backup policies, retention periods, and monitoring from a single place instead of configuring these backups for each AWS service. This helps with governance and control. Another feature I appreciate is the integration with AWS Organization, which allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical. I also appreciate the automated backup plans that reduce operational overhead and ensure resources are protected without relying on manual intervention. Additionally, cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages. The compliance and reporting features help provide visibility into backup status, recovery points, and policy adherence, making audits much easier.
SB
Principal Consultant at a tech services company with 11-50 employees
Offers performance control and cloud integration while supporting data management with granular flexibility
The scalability of NetApp Cloud Volumes ONTAP is interesting. We have thought about it, but we haven't used it. I think the scalability is something you scale up rather than respond to peak demand. It wouldn't help with outages either; the scaling is manual, and there are no processes we've used to automate that for unexpected scenarios. We like the scalability; it's enough for what we're planning to use, but we haven't used any advanced features. The standard platform is NetApp Cloud Volumes ONTAP, which is their cloud service. In fact, that's probably the most experience I have with NetApp. I've experienced it on-premise, but kind of secondhand.
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909,948 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
8%
Manufacturing Company
7%
Manufacturing Company
12%
Construction Company
11%
Financial Services Firm
10%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise17
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise11
Large Enterprise53
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Backup?
Pricing for AWS Backup is based on storage and backup frequency. Although it is reasonable, it requires monitoring, especially with long retention periods.
What needs improvement with AWS Backup?
AWS Backup is a great service, but I think there could be improvements on the reporting and dashboard side. More visibility into backup-related costs would be beneficial because I am very FinOps-mi...
What is your primary use case for AWS Backup?
I utilize AWS Backup to automate and centralize backup operations across AWS services in my AWS organization. It helps me ensure compliance with retention requirements, reduce operational overheads...
What is your experience regarding pricing and costs for NetApp Cloud Volumes ONTAP?
NetApp Cloud Volumes ONTAP is actually quite reasonable in price compared to other native cloud storage options. For example, a customer using 100 TB of AWS storage would not benefit from deduplica...
What needs improvement with NetApp Cloud Volumes ONTAP?
It would be nice to see technology supporting the Elastic Fabric Adapter on Amazon AWS, therefore getting RDMA technology for more low-latency connections.
What is your primary use case for NetApp Cloud Volumes ONTAP?
I use NetApp Cloud Volumes ONTAP mostly in customer companies.
 

Also Known As

No data available
ONTAP Cloud, CVO, NetApp CVO
 

Overview

 

Sample Customers

TransferWise
1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard
Find out what your peers are saying about AWS Backup vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.