HPE Zerto Software and AWS Backup compete in the data protection category. AWS Backup has an upper hand due to comprehensive features compared to Zerto's competitive pricing and customer support.
Features: HPE Zerto Software focuses on disaster recovery and continuous data protection, offering near-zero RTO with automated failover, hybrid cloud support, and multi-cloud environment compatibility. AWS Backup provides extensive data management, including scheduled backups, data lifecycle management, and integration across a broad array of AWS services.
Room for Improvement: HPE Zerto Software can enhance its cloud-based automation and support broader platform integrations. AWS Backup could benefit from improving customer service personalization, expanding support beyond AWS environments, and enhancing transparency in pricing structures.
Ease of Deployment and Customer Service: HPE Zerto Software is known for quick deployment and personalized customer support. AWS Backup integrates seamlessly into AWS environments, offering ease of deployment but lacks the personalization in customer service found with HPE Zerto.
Pricing and ROI: HPE Zerto Software offers competitive pricing with clear setup costs and emphasizes ROI through reduced downtime. AWS Backup uses a usage-based pricing model, providing flexibility and scalability, which may lead to higher costs. However, its advanced features can justify the price for businesses optimized in the AWS ecosystem.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
The customer service is top-notch, rated ten out of ten.
In the first interaction, I have already provided the logs, and they are asking again and again for the same logs.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
AWS Backup is very stable, rating nine out of ten.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
Currently, it only includes around ten services, while AWS offers over three hundred plus services.
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
AWS Backup has a moderate cost, rated at two or three out of ten regarding pricing.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
The ability to maintain all backups via one service simplifies compliance with regulations such as NIST, PCI DSS, and HIPAA.
If we encounter any service-related issues, such as when someone accidentally deletes a table in production or testing, we can immediately restore the data from backup.
It is quite easy to manage AWS Backup's centralized console for multiple environments.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
| Product | Mindshare (%) |
|---|---|
| HPE Zerto Software | 2.7% |
| AWS Backup | 2.4% |
| Other | 94.9% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 6 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 94 |
| Large Enterprise | 202 |
AWS Backup provides centralized management of backups with automated scheduling and cross-region support. It ensures easy restoration and policy-based automation for error reduction while integrating seamlessly with AWS services for efficient data management.
AWS Backup is a cloud-native solution offering a unified platform for managing backups across different AWS services. It supports lifecycle policies, point-in-time recovery, and security vaults. The service is cost-effective with a pay-as-you-go model and is designed for scalability and flexibility. Users benefit from features like snapshots, tagging, and custom plans, which enhance data management strategies. The system supports monitoring, reporting, and compliance to streamline operations, with the ability to manage multiple resources efficiently.
What are the key features of AWS Backup?AWS Backup is implemented across industries to protect EBS volumes, RDS databases, and more, focusing on data protection and compliance. Organizations utilize it in managing retention policies, disaster recovery, and encryption in hybrid environments, benefiting from tiered storage and efficient backup management.
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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