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Workspace ONE UEM pros and cons

Vendor: Omnissa

4.0 out of 5

102 reviews
84% willing to recommend

Pros & Cons summary

Workspace ONE UEM integrates with enterprise components, enhancing security through partnerships with providers like Google and Microsoft. It supports iOS, Android, and VR devices, offering versatile device management. While scalability and remote capabilities are strengths, support and pricing present challenges. Limited cloud service integration and complex licensing are drawbacks. Initial setup is complicated, and Mac management needs improvement, affecting usability for tech buyers seeking efficient deployment and management solutions.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Workspace ONE UEM provides robust security features including antivirus, cybersecurity requirements enforcement, and advanced monitoring to safeguard against unauthorized access.

The ability to manage a variety of devices and platforms like iOS, Android, VR, and IoT devices is highly valued, with features that allow for flexibility and control.

Remote management and application delivery are streamlined with Workspace ONE UEM, enabling efficient deployment and management of organizational resources.

VMware's integrations with major industry players and support for advanced technologies, including Azure AD synchronization and third-party solutions, make it versatile and comprehensive.

Workspace ONE UEM excels in stability, scalability, and reliability, making it a dependable choice for enterprise endpoint management.

CONS

AirWatch doesn't empower IT admins to be creative with implementations.

Workspace ONE UEM's quality of support and upgrades are unsatisfactory.

Pricing and licensing fees are high and could be simplified.

Integration with Microsoft and other solutions needs improvement.

There are performance and bug-related issues that hinder effectiveness.

Workspace ONE UEM Pros review quotes

Trainer/Consultant at Koenig Solutions Pvt. Ltd.

Sep 4, 2025

Workspace ONE UEM's best features are that you can track and monitor all the products, with a wide range of supported devices like Android, Apple, and Windows, and it offers easy application and email management along with effective compliance and health attestation capabilities.

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MN

Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.

May 27, 2025

The Workspace ONE UEM interface is very easy to understand; there are not many doubts regarding configuration and providing use cases, so it's good.

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Emthias Abdul Salam

Technical Manager at Emirates Business Machines (EBM)

Jun 13, 2024

The single sign-on feature, which integrates with the Identity Manager is one of the most vital features.

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Workspace ONE UEM

Free Report: Workspace ONE UEM Reviews and More

Learn what your peers think about Workspace ONE UEM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

892,943 professionals have used our research since 2012.

Ajit Pratap Kundan

Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd

Nov 21, 2023

Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers.

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Head Infrastructure,Network and Services at North East small finance bank

Jan 31, 2024

Stability-wise, I rate the solution a ten out of ten.

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GM COE at Anuntatech Management Services Ltd

Jan 31, 2024

We've configured single sign-on for two or three enterprise customers, and it works very well.

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Nishant Singh Chauhan

Assitanat Manager at AavasFinanciersLtd

Jun 8, 2023

It is a stable solution. I would rate the stability a ten out of ten.

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Project Engineer at CTC

Jan 20, 2023

We can do single sign-on and make use of the same user account to log into multiple applications.

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reviewer2310093

IT Architect at a healthcare company with 1,001-5,000 employees

Jun 21, 2024

The Client Control feature in VMware Workspace ONE is most valuable for managing client devices, including mobile devices and laptops. Another impactful feature is the per-service tooling, allowing access to the data centre on a per-application basis. We use the complete VMware stack, integrating Horizon for application delivery and Carbon Black for endpoint protection. We have outsourced our device management, which streamlines our IT tasks as our supplier handles them competitively.

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VMware Administrator at Ingram Micro Saudi Arabia

Mar 6, 2024

The product enables us to access our internal applications from anywhere in the world.

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Workspace ONE UEM Cons review quotes

Trainer/Consultant at Koenig Solutions Pvt. Ltd.

Sep 4, 2025

The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.

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MN

Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.

May 27, 2025

Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.

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Emthias Abdul Salam

Technical Manager at Emirates Business Machines (EBM)

Jun 13, 2024

VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems.

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Workspace ONE UEM

Free Report: Workspace ONE UEM Reviews and More

Learn what your peers think about Workspace ONE UEM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

892,943 professionals have used our research since 2012.

Ajit Pratap Kundan

Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd

Nov 21, 2023

There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve.

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Head Infrastructure,Network and Services at North East small finance bank

Jan 31, 2024

From an improvement perspective, there is a need for discounts to be offered by the solution since it is something that any organization can expect from the product.

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GM COE at Anuntatech Management Services Ltd

Jan 31, 2024

I'd like to see more integration capabilities in future releases.

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Nishant Singh Chauhan

Assitanat Manager at AavasFinanciersLtd

Jun 8, 2023

There is room for improvement in customer service and support.

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Project Engineer at CTC

Jan 20, 2023

The only downside to the solution is that the dashboard is very confusing.

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reviewer2310093

IT Architect at a healthcare company with 1,001-5,000 employees

Jun 21, 2024

VMware Workspace ONE sometimes has bugs that prevent it from working as intended or expected. Generally, these bugs can lead to unexpected results and hinder effectiveness.

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VMware Administrator at Ingram Micro Saudi Arabia

Mar 6, 2024

The portal is not user-friendly.

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Show 10 more reviews (out of 99)

Product Categories

Product Categories

Unified Endpoint Management (UEM)

Virtual Desktop Infrastructure (VDI)

Enterprise Mobility Management (EMM)

Identity and Access Management as a Service (IDaaS) (IAMaaS)

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Product Categories

Product Categories

Unified Endpoint Management (UEM)

Virtual Desktop Infrastructure (VDI)

Enterprise Mobility Management (EMM)

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Popular Comparisons

Popular Comparisons

Microsoft Intune vs Workspace ONE UEM

Microsoft Entra ID vs Workspace ONE UEM

SailPoint Identity Security Cloud vs Workspace ONE UEM

Okta Platform vs Workspace ONE UEM

VMware Workstation vs Workspace ONE UEM

Tanium vs Workspace ONE UEM

NinjaOne vs Workspace ONE UEM

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Workspace ONE UEM

BigFix vs Workspace ONE UEM

VMware Fusion Pro vs Workspace ONE UEM

Omada Identity vs Workspace ONE UEM

Ping Identity Platform vs Workspace ONE UEM

Microsoft Remote Desktop Services vs Workspace ONE UEM

TeamViewer vs Workspace ONE UEM

Jamf Pro vs Workspace ONE UEM

See all alternatives

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