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VMware Workspace ONE Pros

ME
Senior Solutions Architect at a computer software company with 501-1,000 employees
The solution has very good documentation.
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Partner Manager North America at a tech company with 1,001-5,000 employees
You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed.
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Technical Account Manager at a tech services company with 10,001+ employees
The Identity component of this solution is its most valuable feature.
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Learn what your peers think about VMware Workspace ONE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.
Service Success Manager at a tech services company with 201-500 employees
The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally.
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AG
Technical Specialist at a tech services company with 201-500 employees
We've found the solution to be easy to use.
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RR
Head Of Information Security at a energy/utilities company with 1,001-5,000 employees
The most valuable feature is policy-driven control of the devices.
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System Advisor IT at CRIF High Mark
The performance is good, and it is easy to configure.
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Managing Partner at Digitaiken
The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems.
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CK
IT Systems & Network Administrator at a transportation company with 201-500 employees
The initial setup is easy and the deployment doesn't take too long.
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AA
Product Manager at a tech services company with 10,001+ employees
Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked.
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VMware Workspace ONE Cons

ME
Senior Solutions Architect at a computer software company with 501-1,000 employees
I'd like to see expanded device support, particularly for IoT things like SCADA devices.
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Partner Manager North America at a tech company with 1,001-5,000 employees
Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone.
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Technical Account Manager at a tech services company with 10,001+ employees
They need a more flexible pricing model.
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Learn what your peers think about VMware Workspace ONE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.
Service Success Manager at a tech services company with 201-500 employees
There are other solutions that might be better for certain use cases. This is not an all-purpose solution.
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AG
Technical Specialist at a tech services company with 201-500 employees
Technical support needs to be more responsive to our requests.
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RR
Head Of Information Security at a energy/utilities company with 1,001-5,000 employees
When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM.
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System Advisor IT at CRIF High Mark
I would like to see improvements made to both the support, and the pricing.
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Managing Partner at Digitaiken
From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations.
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CK
IT Systems & Network Administrator at a transportation company with 201-500 employees
The pricing could always be better.
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AA
Product Manager at a tech services company with 10,001+ employees
Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month.
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Learn what your peers think about VMware Workspace ONE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.