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Ivanti Autonomous Endpoint Management vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune enhances ROI by reducing IT costs, increasing productivity, streamlining management, and integrating with Microsoft services.
Sentiment score
4.5
Ivanti Autonomous Endpoint Management enhances productivity through automation and visibility, with potential long-term cost savings despite mixed immediate financial returns.
Sentiment score
6.5
Workspace ONE UEM users reported improved security, reduced IT workload, and cost savings, with varying ROI experiences and future potential.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
The number of tickets for our IT team has drastically reduced, which saves time, increases productivity, and allows the IT team to focus on essential tasks rather than minor issues with employee devices.
Pre Sales Engineer at a tech services company with 201-500 employees
We can remove or add licenses according to business requirements, and it is all controlled within the application.
Manager, Information Technology Support at FEFundInfo
The client was already paying for Microsoft Intune and was able to decommission Ivanti Neurons for UEM.
Lead Consultant at a outsourcing company with 1,001-5,000 employees
 

Customer Service

Sentiment score
5.7
Microsoft Intune customer service is inconsistent, with varying experiences and response times, though internal resources partially assist users.
Sentiment score
7.1
Ivanti's customer support is praised for competence but criticized for delays and integration challenges, affecting user satisfaction.
Sentiment score
5.9
Workspace ONE UEM support varies in effectiveness, with inconsistency and delays, but escalated cases often receive excellent assistance.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
From a support perspective, they are fantastic, usually very good at getting back to us in a timely manner.
Senior Network Engineer at The National Institutes of Health
They have hands-on support engineers who are really responsive and effective.
Lead Engineer at intelQong Technology
I am concerned about consistently needing to call support for installing brand new solutions.
CEO at a tech services company with 1-10 employees
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
The support side has recently become weaker compared to what it used to be with VMware.
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
 

Scalability Issues

Sentiment score
7.0
Microsoft Intune offers scalable, efficient management and seamless expansion for large deployments without additional hardware, adapting to growing needs.
Sentiment score
6.7
Ivanti's Autonomous Endpoint Management offers robust scalability, supporting seamless growth for both small and enterprise environments effectively.
Sentiment score
7.6
Workspace ONE UEM is praised for scalability and flexibility, supporting diverse enterprises with minimal issues, especially in cloud deployments.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
Transitioning from low to high capacity in seconds.
Engineering Lead at a tech vendor with 10,001+ employees
I would rate the scalability as nine out of ten.
IT System Specialist at Conseil de l Europe
There is no limitation in scalability; Ivanti Neurons for MDM is very scalable.
Solutions Architect at M.Tech
 

Stability Issues

Sentiment score
7.2
Microsoft Intune is reliable with few outages, offering consistent performance and high user satisfaction due to seamless Microsoft integration.
Sentiment score
8.2
Ivanti Autonomous Endpoint Management is praised for its stability, reliability, and self-healing capabilities, with minor issues quickly resolved.
Sentiment score
7.6
Workspace ONE UEM is stable and reliable, though complex environments and updates may occasionally cause issues, especially on-premise.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
We have not seen any downtime.
Principal Consultant at a tech vendor with 10,001+ employees
Regarding the self-healing capabilities, I would say it has reduced downtime by around thirty to forty percent.
Technical Account Manager at a computer software company with 11-50 employees
It delivers very good UEM capabilities.
Director at a tech vendor with 501-1,000 employees
 

Room For Improvement

Microsoft Intune needs improvements in UI, setup, policy sync, platform support, customization, and troubleshooting for enhanced management.
Ivanti AEM requires better patch visibility, AI integration, enhanced UI, streamlined support, and improved customization, reporting, and documentation.
Workspace ONE UEM users seek better reporting, integration, and user-friendliness, with concerns about scalability, pricing, and training resources.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
It would be helpful if the documentation could easily help us fix bugs on our own.
IT Administrator at FPT Software Strategic Unit no 17
In an enterprise environment, while automation is powerful, strong guardrails, approval workflows, and clear audit trails, along with rollback capabilities and the ability to control the scope of automated actions, are essential.
Engineering Lead at a tech vendor with 10,001+ employees
In Cherwell, we receive an overall average rating based on the tickets worked on, which I find missing in Ivanti Autonomous Endpoint Management.
System Engineer at a tech vendor with 10,001+ employees
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
 

Setup Cost

Microsoft Intune offers competitive pricing, especially with Microsoft 365 bundles, and provides cost savings compared to standalone solutions.
Ivanti's pricing is clear, varying by endpoints and features, and comparable to Microsoft Intune, though sometimes viewed as high.
Workspace ONE UEM is often pricier than competitors, with costs affected by user count, features, and additional fees.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
This is not a cheap solution.
CEO at a tech services company with 1-10 employees
Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.
Technical Account Manager at a computer software company with 11-50 employees
Pricing, setup cost, and licensing are on the high side.
Pre Sales Engineer at a tech services company with 201-500 employees
 

Valuable Features

Microsoft Intune integrates seamlessly with other services for centralized management, enhancing security and control over corporate and BYOD environments.
Ivanti provides automated endpoint management with user-friendly features, enhancing maintenance, compliance, and device management through AI-powered solutions.
Workspace ONE UEM offers shared device mode, strong security, seamless integration, remote management, and scalable, stable multi-platform support.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.
IT System Specialist at Conseil de l Europe
It integrates into InTune, which enables us to detect, diagnose, and fix issues without manual intervention.
Technical Account Manager at a computer software company with 11-50 employees
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.
Soc Analyst 11 at a tech services company with 11-50 employees
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
382
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Microsoft Security Suite (1st)
Ivanti Autonomous Endpoint ...
Ranking in Enterprise Mobility Management (EMM)
3rd
Ranking in Unified Endpoint Management (UEM)
5th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
52
Ranking in other categories
IT Asset Management (8th), Vulnerability Management (16th), Mobile Device Management (MDM) (6th), Mobile Threat Defense (5th), Patch Management (3rd), Attack Surface Management (ASM) (18th), Application Security Posture Management (ASPM) (8th), Autonomous Endpoint Management (2nd)
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
4th
Ranking in Unified Endpoint Management (UEM)
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (11th), Virtual Desktop Infrastructure (VDI) (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (17th)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Mahmudul Hoque Khan - PeerSpot reviewer
Lead Engineer at intelQong Technology
Automation has reduced repetitive endpoint maintenance and keeps our educational devices compliant
Every software has some drawbacks and cons. For Ivanti Autonomous Endpoint Management, I think the first improvement I would suggest is to simplify initial configuration. The process to make endpoint enrollment, device grouping, and configuration easier, particularly for organizations managing different categories of devices, would be helpful. If the initial configuration is simplified, better workflows for shared computers, labs, faculty workstations, and administrative devices would make it easier to apply different software and security policies without duplicating configuration. For my work, I would suggest one improvement that would make my experience with Ivanti smoother than before. I would want Ivanti to clearly explain the root cause when something fails, such as when a patch deployment or automated remediation fails. It shows the error code, but when we are doing a lot of work, it kind of makes a lot of hassle to read the documentation or ask an AI what kind of error it is facing. My recommendation here is to show the issue, show the full explanation of how it is working, where it failed, and show whether the issue can be safely resolved automatically without needing a third party. I think it needs a lot of improvement. First of all, centralized management and scalability can be improved, particularly the ability to manage endpoint configuration, which would be more helpful for my field of work. Regarding scalability, centralized deployment and policy enforcement can help maintain consistency across larger device fleets without configuring every endpoint individually. I think another improvement would be detailed failure diagnostics, flexible maintenance scheduling, controlled policy rollouts, and clearer reporting on whether the fix will cause any issues.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Comms Service Provider
12%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
9%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business193
Midsize Enterprise64
Large Enterprise189
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise12
Large Enterprise35
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Ivanti Neurons for UEM?
The overall experience with pricing and licensing was good. The transparent pricing based on the number of managed en...
What needs improvement with Ivanti Neurons for UEM?
One challenge we've found here regarding handling problems with Ivanti Autonomous Endpoint Management is actually the...
What is your primary use case for Ivanti Neurons for UEM?
My main use case for Ivanti Autonomous Endpoint Management is opening and managing tickets for the IT area. My team p...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have alr...
What needs improvement with VMware Horizon Air?
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to othe...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Ivanti Autonomous Endpoint Management vs. Workspace ONE UEM and other solutions. Updated: October 2026.
920,043 professionals have used our research since 2012.