The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
Trend Micro Managed XDR offers comprehensive protection across all layers, effectively enhancing security against threats such as viruses and ransomware. Clients appreciate its robust detection and response methodology, leading to quick issue resolutions and high satisfaction. While providing valuable MDR integration within XDR and improved threat detection, customers seek better support documentation, more automation features, non-Microsoft device integration, and competitive pricing. Local language support and export functionalities need enhancement, with noted challenges in Oman and Excel alerts exporting.
