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Fidelis Elevate vs TrendAI Vision One Services – Managed Detection and Response (MDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (56th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (45th)
TrendAI Vision One Services...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed Detection and Response (MDR) (21st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
KG
Manager at a insurance company with 10,001+ employees
Centralized console enables efficient incident management and threat intelligence integration
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They did what they said, and this solution could apply to any scenario."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"The solution's most valuable feature is the user interface."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"The technical support is very helpful."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The features are such that MDR is a part of XDR, which includes different products."
"The most valuable feature of Trend Micro Managed XDR is the console."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"Trend Micro Managed XDR can be used to manage all the layers, such as server, access, cloud servers, and email layer, and it is used for overall endpoint security."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
 

Cons

"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"Cortex XDR by Palo Alto Networks could improve its user interface, which is more complicated compared to competitors such as SentinelOne."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"Cortex XDR by Palo Alto Networks is a strong tool, but it is true that digesting information sometimes makes the tool go a little bit slower."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The interface bug needs to be squashed once and for all."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The reports in the endpoint area of Elevate can be improved."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"On the financial side, it is quite expensive."
"Trend Micro Managed XDR could improve its support documents."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"The main drawback is the lack of local language support in Oman."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"There is a need for greater integration of non-Microsoft devices."
 

Pricing and Cost Advice

"Our customers have expressed that the price is high."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"I don't recall what the cost was, but it wasn't really that expensive."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"I am using the Community edition."
"This is an expensive solution."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The pricing is a little bit on the expensive side."
"It's quite expensive but we can customize it to reduce the price."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"The solution is cost-effective."
"Trend Micro's solutions are considerably more expensive than competitors."
"I rate the tool's pricing a six out of ten."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
11%
Manufacturing Company
10%
Performing Arts
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extrac...
What is your primary use case for Trend Micro Managed XDR?
I work as a cybersecurity and information security auditor and primarily conduct audits for multiple tools like Trend...
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
Unigel, DHR Health
Find out what your peers are saying about Fidelis Elevate vs. TrendAI Vision One Services – Managed Detection and Response (MDR) and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.