Sophos MDR vs TrendAI Vision One Services – Managed Detection and Response (MDR) comparison

Sophos MDR vs. TrendAI Vision One Services – Managed Detection and Response (MDR)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sophos MDR

Ranking in Managed Detection and Response (MDR)

5th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

TrendAI Vision One Services...

Ranking in Managed Detection and Response (MDR)

16th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of Sophos MDR is 4.2%, down from 5.9% compared to the previous year. The mindshare of TrendAI Vision One Services – Managed Detection and Response (MDR) is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Sophos MDR	4.2%
Trend Micro Managed XDR	1.6%
Other	94.2%

Managed Detection and Response (MDR)

Featured Reviews

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Comprehensive management and support continuously enhance threat detection and response

Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

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Kapil-Gaur

Manager at a insurance company with 10,001+ employees

Centralized console enables efficient incident management and threat intelligence integration

I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."

"We receive multiple benefits from Sophos MDR, including cloud monitoring integrated, which means it's not necessary that we need to connect to the device."

"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."

"The product gives us good visibility into what is happening inside the company."

"The automation feature in Sophos MDR provides reports and alerts."

"Sophos MDR enhances our clients' cybersecurity."

"The important mechanism is the dilation of the desktop. It quarantines and removes threats from the network. Sometimes, security devices similar to firewalls are used. It also creates dynamic rules to protect against attacks. The security cross-synchronization is very important."

"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."

More Sophos MDR pros

"The most valuable feature of Trend Micro Managed XDR is the console."

"I appreciate the detection and response methodology used against virus and ransomware attacks."

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."

"The response time to any issues is very quick, providing a high level of client satisfaction."

"The features are such that MDR is a part of XDR, which includes different products."

"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."

"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."

"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."

Cons

"Once in a great while, an update fails."

"One of the limitations that we have found is with communications and the languages in different countries."

"It could be more secure."

"Threat intelligence is an area for improvement for MDR."

"The solution's integration should be made easier because it is difficult."

"Sophos MDR lacks integration with MDM solutions."

"The product must provide zero trust security."

"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."

More Sophos MDR cons

"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."

"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."

"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."

"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."

"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."

"The main drawback is the lack of local language support in Oman."

"There is a need for greater integration of non-Microsoft devices."

"On the financial side, it is quite expensive."

Pricing and Cost Advice

"The product is reasonably priced considering the cybersecurity features."

"I rate Sophos MDR’s pricing a seven or eight out of ten."

"The tool is too expensive for small companies."

"Sophos MDR could be more affordable."

"The price falls somewhere in the middle range."

"The solution has subscription-based pricing plans."

"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."

"Sophos MDR is a cheap solution."

More Sophos MDR pricing and cost advice

"The solution is cost-effective."

"I rate the tool's pricing a six out of ten."

"Trend Micro's solutions are considerably more expensive than competitors."

"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Comms Service Provider

Educational Organization

Computer Software Company

13%

Manufacturing Company

10%

Performing Arts

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	4
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	2

Questions from the Community

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.

What needs improvement with Sophos MDR?

One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated. So they need to look into the capacit...

What advice do you have for others considering Sophos MDR?

Pricing for the product is pretty good, so I would rate that a nine. Purchase-wise, we have no issues as we have good distributors available. My overall rating for Sophos MDR is an eight.

What do you like most about Trend Micro Managed XDR?

The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.

What is your experience regarding pricing and costs for Trend Micro Managed XDR?

The solution is on the higher side in terms of pricing, and the licensing is per user.

What needs improvement with Trend Micro Managed XDR?

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Product Reports

Sophos MDR

Download Sophos MDR product report

Managed Detection and Response (MDR)

Download TrendAI Vision One Services – Managed Detection and Response (MDR) product report

TrendAI Vision One Services – Managed Detection and Response (MDR) report

Also Known As

Sophos Managed Threat Response

No data available

Overview

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

TrendAI Vision One Services – Managed Detection and Response (MDR) offers effective threat management and swift responses, seamlessly integrating with existing systems for enhanced security across all protection layers.

TrendAI Vision One Services – Managed Detection and Response (MDR) provides comprehensive protection across multiple security layers, including servers, access, cloud, endpoints, and email. With its advanced threat detection capabilities, it supports organizations like those in government and banking in bolstering their cybersecurity strategies. Centralized alerts and an integration with global threat intelligence simplify the management process, consolidating security measures into a single console. Despite its effective features, users note areas that require enhancement, such as mobile device security and non-Microsoft device integration, emphasizing the need for improved automation and reporting capabilities. Pricing might be a concern for smaller businesses.

What are its key features?

Quick Response Times: Enables rapid reaction to threats.
Effective Threat Detection: Monitors multiple security layers efficiently.
Seamless Integration: Easily incorporates into existing systems.
Centralized Alerts: Provides a unified console for managing alerts.
Threat Hunting: Enhances cybersecurity strategies significantly.

What benefits should users expect?

Improved Security Management: Reduces additional hiring needs.
Comprehensive Threat Management: Ensures a robust security framework.
Consolidated Security Measures: Simplifies threat management.
Enhanced Threat Response: Offers advanced, immediate threat protection.

Organizations in sectors like banking and government implement TrendAI Vision One Services for its expertise in managing extensive machine networks. They value its effectiveness in detecting and addressing threats, which streamlines their approach to cybersecurity through centralized and comprehensive measures.

TrendAI

Sample Customers

Information Not Available

Unigel, DHR Health

Sophos MDR vs. TrendAI Vision One Services – Managed Detection and Response (MDR)