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TestRail by Gurock Pros

YR
Lead Engineer - Automation
The feature that I have found most valuable is the dashboard.
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MT
Quality Assurance Manager at a financial services firm with 10,001+ employees
From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for.
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HeshamFouad - PeerSpot reviewer
Quality and Technical Support Department Manager at dsquares
The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple.
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Buyer's Guide
Test Management Tools
September 2022
Find out what your peers are saying about IDERA, SmartBear, Hiptest and others in Test Management Tools. Updated: September 2022.
633,184 professionals have used our research since 2012.
Hema Patil - PeerSpot reviewer
Software Quality Engineering Manager at Cytel
The features that I have found most valuable are that there are various test case templates and test artifact maintenance.
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TestRail by Gurock Cons

YR
Lead Engineer - Automation
With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins.
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MT
Quality Assurance Manager at a financial services firm with 10,001+ employees
I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application.
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HeshamFouad - PeerSpot reviewer
Quality and Technical Support Department Manager at dsquares
TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process.
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Buyer's Guide
Test Management Tools
September 2022
Find out what your peers are saying about IDERA, SmartBear, Hiptest and others in Test Management Tools. Updated: September 2022.
633,184 professionals have used our research since 2012.
Hema Patil - PeerSpot reviewer
Software Quality Engineering Manager at Cytel
Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow.
View full review »
Buyer's Guide
Test Management Tools
September 2022
Find out what your peers are saying about IDERA, SmartBear, Hiptest and others in Test Management Tools. Updated: September 2022.
633,184 professionals have used our research since 2012.