In my line of work, I am responsible for the remote monitoring of sensors, such as temperature sensors and various others, for customers in the industrial sector. Along with sensor monitoring, we also deal with PLC technology and MIDS as they pertain to industrial equipment such as pumps and electrical equipment.
I use SolarWinds Network Device Monitor for monitoring the equipment remotely over the internet such as via LTE. To be clear, we only use it for monitoring the switching and routing of the network devices. For similar types of monitoring, but more to do with PLCs and the MIDS, we also utilize a solution called PRTG.
In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments.
I especially like that I can set alert thresholds that get sent to me via email when certain conditions are met. These show me whenever there are any problems and they are very effective in helping us troubleshoot them.
Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable.
I have been using SolarWinds Network Device Monitor for approximately two years.
It has been reliable in my experience of it.
I have not used SolarWinds' product as extensively as the other product we are using (PRTG) but I do plan to apply SolarWinds Network Device Monitor to more customers in the future.
So far it hasn't been necessary for me to contact their support team, due to its overall ease of use and ease of installation.
It's very easy to set up and deploy.
Thankfully, it doesn't take a lot of manpower to install and deploy.
I have partners in the electrical industry and my recommendation to them is always to go with either SolarWinds or PRTG when it comes to remote monitoring. Of course, it can be useful in other industries, too. It's very good software.
I would rate SolarWinds Network Device Monitor a nine out of ten.