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SolarWinds Network Device Monitor vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Network Device M...
Ranking in Network Monitoring Software
34th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
Cloud Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of SolarWinds Network Device Monitor is 0.8%, up from 0.7% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
SolarWinds Network Device Monitor0.8%
Other97.6%
Network Monitoring Software
 

Featured Reviews

SG
IT Infrastructure Senior Network Technician at Autoliv
Offers some features but needs better customization and analysis tools
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very user-friendly and very easy to use."
"The deployment process is quick."
"The initial setup is straightforward."
"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."
"In real-time, we know when there's an issue on our network and it helps us to be proactive to solve the situation."
"SolarWinds is flexible and works with multiple vendor devices."
"This product has been quite stable and we are very likely to continue using it in the future."
"The Network Device Monitor itself is very useful."
"<p>ThousandEyes is an excellent product that really provides accurate metrics into network performance as well as the user experience, and I would highly recommend it.</p>"
"ThousandEyes actually advanced the troubleshooting part and the monitoring of the devices, or I would say the management of the devices with monitoring and to identify the root cause."
"We have only had good experiences with support, as they are helpful and responsive, and we are quite happy with the level of attention we get when we have issues."
"Overall, I would rate ThousandEyes nine out of ten."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The authentication overall - including to the VPN and LAN - is excellent."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
 

Cons

"The solution should have AI-powered issue-resolving capabilities"
"The security needs improvement, which is why we are moving away from Solar Winds. We have security concerns."
"When an organization's network grows, the complexity of the dashboard becomes an area of concern where improvements are required."
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"The solution is not user-friendly."
"SolarWinds Network Device Monitor could improve the features. We don't have the complete model for the database, and the monitoring for the database is up and down. We expect that we could monitor the blocking items on the database but we don't have that feature."
"SolarWinds Network Device Monitor could improve by being more user-friendly. The network has so many features which make it difficult to find how to configure how to use it. It is not simple to customize."
"Technical support needs to respond to its customers faster. We are not 100% satisfied with the level of support we get."
"The tool does not provide features for application-level monitoring."
"<p>ThousandEyes definitely has differentiators versus the peers in the space, as there are other tools that are a bit more user-friendly to configure, especially around enterprise agents; for example, when upgrades are required, it sometimes needs a complete de-installation and re-installation of a newer version, which leads to a bit of administrative overhead from time to time, but overall, it has been an excellent product.</p>"
"Regarding needed improvements, I think the user interface could be better. It is sometimes a little confusing and should be very user-friendly, including a guide for how alerts are configured to assist first-time users."
"The first thing is that we don't have any option to export the reports."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"The solution's network and reporting could be improved."
"ThousandEyes could improve by implementing a similar incident management system like BigPanda or ServiceNow."
"The guest portal is hard to use."
 

Pricing and Cost Advice

"The price of the SolarWinds Network Device Monitor is good."
"When compared with other solutions SolarWinds is more expensive."
"The product is expensive."
"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."
"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."
"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."
"SolarWinds Network Device Monitor is not an expensive solution."
"Thankfully, it doesn't take a lot of manpower to install and deploy."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Comms Service Provider
9%
Financial Services Firm
7%
Manufacturing Company
7%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
I am not a positive person regarding SolarWinds Network Device Monitor.
What needs improvement with SolarWinds Network Device Monitor?
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for impro...
What is your primary use case for SolarWinds Network Device Monitor?
I have experience regarding the AD part, but my focus for the last 15 years has been oriented to the network side. My experience with identity tools comes more from a network perspective. We used N...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
I believe ThousandEyes is working perfectly, but I feel that with more AI integration, it could flag issues with more detailed error information, which would help support engineers immediately pinp...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is that it checks our product website, and if it flags that it is unable to log in, it checks for all the components from all the agents, which are from different ...
 

Also Known As

Network Device Monitor
No data available
 

Overview

 

Sample Customers

Air Rarotonga
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about SolarWinds Network Device Monitor vs. ThousandEyes and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.