We performed a comparison between LogicMonitor and SolarWinds Network Device Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."
"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."
"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."
"The initial setup is very simple."
"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."
"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."
"The most valuable feature of SolarWinds Network Device Monitor is monitoring."
"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."
"I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process."
"The solution and its interface are elaborate and fully integrate all monitored items for easy analysis and troubleshooting."
"The deployment process is quick."
"Link monitoring is the most valuable feature of this solution."
"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."
"The initial setup is straightforward."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."
"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."
"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."
"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."
"SolarWinds Network Device Monitor could improve the features. We don't have the complete model for the database, and the monitoring for the database is up and down. We expect that we could monitor the blocking items on the database but we don't have that feature."
"The solution is not user-friendly."
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"There is no mobile version of this product, and our team should be able to access it using a mobile device."
"SolarWinds Network Device Monitor could improve by being more user-friendly. The network has so many features which make it difficult to find how to configure how to use it. It is not simple to customize."
"The way they are presenting the map of our devices needs to be improved."
"The security could always be improved."
"The reporting feature needs improvement because we are unable to configure reports that were included during initial implementation."
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LogicMonitor is ranked 16th in Network Monitoring Software with 25 reviews while SolarWinds Network Device Monitor is ranked 43rd in Network Monitoring Software with 16 reviews. LogicMonitor is rated 9.0, while SolarWinds Network Device Monitor is rated 7.8. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of SolarWinds Network Device Monitor writes "An elaborate solution that fully integrates for easy monitoring and troubleshooting". LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM, whereas SolarWinds Network Device Monitor is most compared with FortiMonitor, IBM SevOne Network Performance Management (NPM), ThousandEyes, Auvik Network Management (ANM) and ScienceLogic. See our LogicMonitor vs. SolarWinds Network Device Monitor report.
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