Microsoft System Center Orchestrator vs ServiceNow Orchestration comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft System Center Orchestrator and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft System Center Orchestrator vs. ServiceNow Orchestration Report (Updated: May 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Automation is the most valuable feature of the solution.""It can manage multiple servers and workstations from a single location."

More Microsoft System Center Orchestrator Pros →

"The product has a flexible interface for development.""The iTerm suite is also crucial for visibility and optimization.""There are a lot of ready to use orchestration custom packs.""This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge.""It's scalable.""Great with IT processes and business processes.""Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact.""Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."

More ServiceNow Orchestration Pros →

Cons
"The product's management aspect needs enhancement.""I find the Orchestrator UI to be problematic."

More Microsoft System Center Orchestrator Cons →

"From my space, the only thing that I can say is the spinning up with Google Cloud Services.""There can be gaps in integration.""The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability.""There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly.""Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades.""ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden.""The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."

More ServiceNow Orchestration Cons →

Pricing and Cost Advice
  • "I give the cost of the solution a five out of ten."
  • "We obtained a license that bundled Windows Server with System Center at no additional cost."
  • More Microsoft System Center Orchestrator Pricing and Cost Advice →

  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
  • More ServiceNow Orchestration Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
    770,292 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It can manage multiple servers and workstations from a single location.
    Top Answer:The platform was almost free of cost for us. We obtained a license that bundled Windows Server with System Center at no additional cost.
    Top Answer:The product's management aspect needs enhancement. It affects the visibility of powerful scripts that were previously accessible. Furthermore, the focus is shifting towards cloud-based features… more »
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Ranking
    21st
    out of 66 in Process Automation
    Views
    1,495
    Comparisons
    399
    Reviews
    2
    Average Words per Review
    408
    Rating
    7.5
    13th
    out of 66 in Process Automation
    Views
    2,682
    Comparisons
    1,734
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    Comparisons
    Also Known As
    MS System Center Orchestrator
    Learn More
    Overview

    As an IT administrator, you probably perform a lot of tasks and procedures to keep your computing environment healthy. You may have automated individual tasks, but typically, not the whole process. With System Center - Orchestrator you tie disparate tasks and procedures together using a graphical user interface Runbook Designer to create reliable, flexible, and efficient end-to-end solutions in your IT environment.

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Sample Customers
    Information Not Available
    experian, BEACHBODY, HealthPartners, Banosoft
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm12%
    Computer Software Company10%
    Government9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Government9%
    Insurance Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise18%
    Large Enterprise64%
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    Microsoft System Center Orchestrator vs. ServiceNow Orchestration
    May 2024
    Find out what your peers are saying about Microsoft System Center Orchestrator vs. ServiceNow Orchestration and other solutions. Updated: May 2024.
    770,292 professionals have used our research since 2012.

    Microsoft System Center Orchestrator is ranked 21st in Process Automation with 2 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Microsoft System Center Orchestrator is rated 7.6, while ServiceNow Orchestration is rated 8.2. The top reviewer of Microsoft System Center Orchestrator writes "Automates tasks and manages multiple servers from a central location ". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Microsoft System Center Orchestrator is most compared with Camunda, Ivanti Automation, OpenText Operations Orchestration and BizTalk Server, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and vCenter Orchestrator. See our Microsoft System Center Orchestrator vs. ServiceNow Orchestration report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.