

Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We have definitely seen a positive return on investment, mainly through time savings, reduced compliance risk, and avoiding the cost of setting up local entities.
The qualitative gains are also considerable, as by giving us flexibility and agility to work with and hire talent around the world easily, without needing to create entities and without needing to take care of local laws, we can manage all of this with a single person in our company.
The people and culture team does not have to answer questions about what was paid or when it will be paid, and employees can resolve some doubts themselves.
The best features Deel offers are that it is easy to use and their support team is very responsive.
The live chat feature is particularly helpful for resolving issues quickly and assessing real-time assistance directly within the platform.
Deel offers 24/7 support, is always available, always follows up on the tickets, and always helps me find the solution.
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
We can create entities so that with the same Deel account, we can add several entities in different countries, and for each entity we can manage contractors and employees.
I have not noticed any challenges regarding the use of the tool as we scale up.
Deel is highly scalable, as it is designed to support companies from early-stage startups all the way to large global enterprises.
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
Deel is stable most of the time.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
The solution is absolutely stable.
The expectation from a non-IT representative is high.
We need to have the background check results within the stated timeframe since we require them for our audits and documentation as an HR department.
I struggle with reporting because we have contractors, Employer of Record employees, and global payroll employees, and I would simply love to be able to pull a pay report that includes all three employee types, which is still not possible, and that has been my biggest issue with Deel.
That approach would allow for more objective and data-driven competency mapping across global teams.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
Workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively.
Pricing was very reasonable when compared to other vendors.
For pricing, we got the basic plan, which covers managing contracts and payments, and that has been acceptable for us so far regarding pricing and fees.
My experience with pricing, setup cost, and licensing has been very transparent.
The licensing cost is not expensive now.
Pricing is a bit high and on the higher side.
The licensing costs are quite high, which is a typical scenario for such solutions.
Deel has positively impacted my organization by making it easier to find the best talent in the world, no matter where they may be.
For example, month-to-month, when you see the invoice, there is a small indication whether the amount you need to pay has gone up or gone down, and it gives you a full breakdown of why and what changed and what specific part of the cost increased.
The best features Deel offers are its core product offering that enables us to work with people in countries where we don't have an entity, which has really opened the doors to global talent for us that we wouldn't have been able to access otherwise and enabled us to do this legally and compliantly.
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
| Product | Mindshare (%) |
|---|---|
| SAP SuccessFactors | 9.0% |
| Deel | 0.7% |
| Other | 90.3% |

| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 10 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 69 |
Deel offers a centralized platform for contract and payroll management, global hiring without local entities, making international workforce operations efficient and compliant.
Deel streamlines international HR processes with features for contract management, payroll efficiency, and benefits handling, allowing organizations to hire worldwide without establishing local entities. Its Employer of Record services and HR tool integrations support global workforce management. Despite its benefits, there are user-reported limitations in feature customization and support responsiveness. Pricing remains a concern for smaller companies, and improvements in payroll and reporting features are requested to enhance user experience.
What are Deel's most important features?Industries implement Deel to manage global payroll and HR, enabling international hiring and compliance across borders. It assists in onboarding, payments, employee data tracking, tax compliance, and contractor contracts, optimizing talent hiring and workforce management including time off and background checks.
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
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