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Automation Anywhere vs SAP Signavio Process Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Automation Anywhere offers varied ROI, with quick returns from task automation and improved efficiency despite initial costs.
Sentiment score
4.8
SAP Signavio Process Intelligence boosts business outcomes through process visualization and simulation, offering impactful returns despite ROI quantification challenges.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is mixed, with praise for knowledgeable staff but concerns about response times and support quality.
Sentiment score
5.2
SAP Signavio Process Intelligence support is effective for some, but others report delays; AI aids self-resolution, enhancing reliability.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Ideally, there should be separate support for different modules, particularly for organizations using several different SAP products.
Whenever we've needed them, they're there, logging cases and providing effective updates on the cases.
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere is praised for scalability, enabling easy expansion and resource adjustment while efficiently accommodating diverse automation needs.
Sentiment score
5.6
SAP Signavio Process Intelligence is scalable for large organizations but costly for smaller entities, with complex integration challenges.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
Due to its inability to support multi-event logs, I have to re-extract data even if it already exists, leading to duplication.
SAP Signavio Process Intelligence would be more suitable for bigger organizations, specifically mid to large.
 

Stability Issues

Sentiment score
6.9
Automation Anywhere's stability varies; reliable for some, issues arise with legacy systems and updates but improves with strong infrastructure.
Sentiment score
7.2
SAP Signavio Process Intelligence is stable and effective, with minor issues quickly resolved and high user satisfaction reported.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Regarding the stability of SAP Signavio Process Intelligence, I would give it a 10, as I find there are no stability issues.
Regarding stability, there are no complaints as it is very stable.
 

Room For Improvement

Automation Anywhere needs improved integrations, UI, debugging, support, scalability, pricing, and training resources for better adoption.
SAP Signavio Process Intelligence requires UI, scalability, and integration improvements, while addressing cost and enhancing automation, AI, and blockchain.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
It would be helpful if they have their e-learning content segregated for different roles—for example, training specific to business users, training for leads, and training for consultants and analysts who are going to work on the tool as developers.
We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio.
They should work on their networks and improve their servers because SAP Signavio Process Intelligence is in use more nowadays, resulting in busy servers.
 

Setup Cost

Automation Anywhere is costly for small businesses, with flexible pricing and discounts, yet challenges persist in price-sensitive markets.
SAP Signavio Process Intelligence is costly, influenced by data usage and licenses, with discounts available for SAP license holders.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then it becomes highly expensive.
The pricing of SAP Signavio could always be better.
 

Valuable Features

Automation Anywhere simplifies bot creation with intuitive tools, AI-driven features, and strong integration, enhancing productivity and process automation.
SAP Signavio Process Intelligence offers seamless integration, efficient process management, user-friendly features, and data-driven insights for optimized operations.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
The real-time process visualization feature of SAP Signavio Process Intelligence has been really useful to get that first draft, that first picture that starts more detailed analysis and specific task areas.
SAP Signavio Process Intelligence has an upper hand compared to other solutions because the integration from other software is far better in SAP.
The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping.
 

Categories and Ranking

Automation Anywhere
Ranking in Process Mining
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
608
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
SAP Signavio Process Intell...
Ranking in Process Mining
5th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Mining category, the mindshare of Automation Anywhere is 15.0%, down from 24.6% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 9.3%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
TigerPillay - PeerSpot reviewer
Comprehensive understanding and efficiency of operational processes
Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…
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Use our free recommendation engine to learn which Process Mining solutions are best for your needs.
865,484 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Computer Software Company
26%
Manufacturing Company
14%
University
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about SAP Signavio Process Intelligence?
The product helps us build solid business use cases.
What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?
The setup cost for SAP Signavio Process Intelligence depends on what kind of process you are looking for. If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then ...
What needs improvement with SAP Signavio Process Intelligence?
SAP Signavio Process Intelligence should improve the usability and features that refer to the integration of business processes and system data. There have been improvements needed in terms of repo...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
Find out what your peers are saying about Automation Anywhere vs. SAP Signavio Process Intelligence and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.