We performed a comparison between SAP Signavio Process Intelligence and Tungsten Insight based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to set up."
"Being able to deploy in shorter cuts."
"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."
"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."
"The backend is great."
"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."
"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."
"The most valuable feature is the integration model."
"It provides the ability to design applications directly."
"The initial setup is straightforward."
"You can easily customize reporting to pull the fields that interest you."
"Interface could be more user friendly."
"The UI could be improved."
"The product doesn't allow me to focus on a particular value stream and how the value stream performs."
"It could be more scalable."
"SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature."
"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."
"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."
"I would like to see a better version of the solution."
"The initial setup is complex and would be difficult to carry out without any training."
"It would be ideal if there were some standard forms that could be customized."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
More SAP Signavio Process Intelligence Pricing and Cost Advice →
SAP Signavio Process Intelligence is ranked 6th in Process Mining with 13 reviews while Tungsten Insight is ranked 12th in Process Mining with 3 reviews. SAP Signavio Process Intelligence is rated 7.6, while Tungsten Insight is rated 7.6. The top reviewer of SAP Signavio Process Intelligence writes "A scalable and stable tool that needs to provide its users with an exact focus on where process transformations can happen". On the other hand, the top reviewer of Tungsten Insight writes "Great reporting and customizations with good reliability". SAP Signavio Process Intelligence is most compared with Celonis, UiPath Process Mining, Software AG ARIS Process Mining and QPR ProcessAnalyzer, whereas Tungsten Insight is most compared with Microsoft Power BI and UiPath Process Mining. See our SAP Signavio Process Intelligence vs. Tungsten Insight report.
See our list of best Process Mining vendors.
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.