SAP Signavio Process Intelligence vs Tungsten Insight comparison

SAP and Tungsten Automation are both solutions in the Process Mining category. SAP is ranked #5 with an average rating of 8.0, while Tungsten Automation is ranked #17. SAP holds a 8.3% mindshare in PM, compared to Tungsten Automation’s 0.5% mindshare. Additionally, 86% of SAP users are willing to recommend the solution, compared to 75% of Tungsten Automation users who would recommend it.

SAP Signavio Process Intell...

Read 17 SAP Signavio Process Intelligence reviews

1,215 Views
548 Comparison Views

86% willing to recommend

Tungsten Insight

Read 3 Tungsten Insight reviews

85 Views
33 Comparison Views

75% willing to recommend

SAP Signavio Process Intell...

Tungsten Insight

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Executive SummaryUpdated on Dec 1, 2024

Tungsten Insight and SAP Signavio Process Intelligence are both key players in process intelligence and analytics. SAP Signavio Process Intelligence has the upper hand with superior features, though Tungsten Insight offers competitive pricing and customer support.

Features: Tungsten Insight provides robust data visualization, user engagement tools, and intuitive dashboards. SAP Signavio Process Intelligence offers advanced analytics, process mining, and benchmarking capabilities, making it ideal for feature-driven needs.

Ease of Deployment and Customer Service: SAP Signavio Process Intelligence supports streamlined cloud-based deployment and offers comprehensive customer support. Tungsten Insight presents a straightforward on-premise or hybrid setup with responsive service, but SAP's cloud orientation is better suited for modern deployments.

Pricing and ROI: Tungsten Insight is known for a cost-effective setup with a quick ROI, appealing to budget-conscious buyers. SAP Signavio Process Intelligence, while more expensive initially, offers significant long-term value with its extensive functionality, appealing to enterprises focusing on strategic process optimization.

To learn more, read our detailed SAP Signavio Process Intelligence vs. Tungsten Insight Report (Updated: June 2025).

Buyer's Guide

SAP Signavio Process Intelligence vs. Tungsten Insight

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Signavio Process Intell...

Ranking in Process Mining

5th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Tungsten Insight

Ranking in Process Mining

17th

Average Rating

7.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (49th)

Mindshare comparison

As of June 2025, in the Process Mining category, the mindshare of SAP Signavio Process Intelligence is 8.3%, up from 4.0% compared to the previous year. The mindshare of Tungsten Insight is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining

Featured Reviews

TigerPillay

Principal Consultant at Avadeen Consulting

Comprehensive understanding and efficiency of operational processes

Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…

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reviewer2005506

Major Account Manager at a computer software company with 51-200 employees

Great reporting and customizations with good reliability

A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."

"The backend is great."

"The product helps us build solid business use cases."

"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."

"It's easy to set up."

"The product is relatively user friendly, it does what you need it to do."

"It has the ability to create journey maps, and to connect journey maps to BTMM."

"I would give it a 10 for stability."

More SAP Signavio Process Intelligence pros

"You can easily customize reporting to pull the fields that interest you."

"It provides the ability to design applications directly."

"The initial setup is straightforward."

Cons

"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."

"I personally found that when we were doing the proof of value, the Process Intelligence modules' AI is not as mature as other Process Mining tools in the competition."

"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."

"SAP Signavio Process Intelligence is not cheap and has a high cost. They should think about their pricing in countries India and consider adjusting it."

"I would like to see a better version of the solution."

"There could be more standard interfaces for importing data from the various systems in the process landscape."

"The solution is not very intuitive. It is very complicated to use."

"It should be able to convert business workflows into media documents quickly."

More SAP Signavio Process Intelligence cons

"The initial setup is complex and would be difficult to carry out without any training."

"It would be ideal if there were some standard forms that could be customized."

"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."

Pricing and Cost Advice

"I would not say the product was terribly expensive but I would not say it was cheap either."

"The solution is expensive, and I rate it an eight out of ten."

"The pricing is expensive."

"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"

"It is a fairly expensive solution."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

26%

Manufacturing Company

13%

University

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about SAP Signavio Process Intelligence?

The product helps us build solid business use cases.

See all answers

What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?

The setup cost for SAP Signavio Process Intelligence depends on what kind of process you are looking for. If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then ...

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What needs improvement with SAP Signavio Process Intelligence?

Regarding not only SAP Signavio Process Intelligence but the whole SAP universe, they should work more securely with blockchain. Although they have blockchain technology built into it, in India, we...

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Compared 6% of the time

QPR ProcessAnalyzer vs SAP Signavio Process Intelligence

Compared 5% of the time

Software AG ARIS Process Mining vs SAP Signavio Process Intelligence

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More SAP Signavio Process Intelligence Competitors

No data available

Product Reports

Buyer's Guide

SAP Signavio Process Intelligence

May 2025

SAP Signavio Process Intelligence report

Download SAP Signavio Process Intelligence product report

Buyer's Guide

BI (Business Intelligence) Tools

June 2025

Download Tungsten Insight product report

Also Known As

No data available

Kofax Insight

Overview

Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.

SAP

Unlock the full potential of your data with Tungsten Insight, a comprehensive solution that combines process monitoring, analysis, and rich visualizations for end-to-end visibility of operational performance and compliance. With unmatched business process awareness, anyone in your organization can analyze and optimize business operations, eliminating the need for IT intervention. Unique visibility enables fast, fact-based decisions before process issues affect customers, while benefits like anytime access to information, limitless scalability, quick implementation, actionable analytics, and optimized data discovery ensure efficient and effective decision-making processes. Tungsten Insight stands as the ultimate choice for organizations seeking to harness the power of their data for improved business outcomes.

Tungsten Automation

Sample Customers

NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona

Infosys,HMI, krungsri, Cegeka

Buyer's Guide

SAP Signavio Process Intelligence vs. Tungsten Insight

June 2025

Free Report: SAP Signavio Process Intelligence vs. Tungsten Insight

Find out what your peers are saying about SAP Signavio Process Intelligence vs. Tungsten Insight and other solutions. Updated: June 2025.

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