SAP Signavio Process Intelligence vs iGrafx Process360 Live Platform comparison

Why PeerSpot?

iGrafx and SAP are both solutions in the Process Mining category. iGrafx is ranked #16, while SAP is ranked #5 with an average rating of 7.5. iGrafx holds a 2.8% mindshare in PM, compared to SAP’s 5.3% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 82% of SAP users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

4,036 Views
646 Comparison Views

91% willing to recommend

SAP Signavio Process Intell...

Read 19 SAP Signavio Process Intelligence reviews

2,507 Views
2,507 Comparison Views

82% willing to recommend

iGrafx Process360 Live Plat...

SAP Signavio Process Intell...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

iGrafx Process360 Live Platform and SAP Signavio Process Intelligence compete in process optimization, and SAP Signavio appears to have an upper hand due to its extensive analytics and process mining capabilities, though iGrafx maintains strengths in customer support and cost-efficiencies.

Features: iGrafx Process360 Live Platform provides strong modeling with detailed documentation, seamless system integration, and a user-friendly interface for process mapping and simulations. SAP Signavio Process Intelligence stands out with dynamic process mining, advanced analytics for deep business insights, and comprehensive process documentation supporting multiple features under a unified platform.

Room for Improvement: iGrafx could enhance its analytics and data-driven insights, streamline feature set integration, and expand process mining capabilities. SAP Signavio might improve the ease of setup, direct automation capabilities, and user interface customization options to better meet specific client needs.

Ease of Deployment and Customer Service: iGrafx's quick deployment and responsive customer support make integration easier, benefiting businesses seeking prompt setups. SAP Signavio, while offering a more intricate setup process, compensates with comprehensive training and resources, ensuring smooth implementation.

Pricing and ROI: iGrafx boasts a budget-friendly pricing model, ensuring significant ROI for cost-conscious businesses. SAP Signavio's higher cost is justified by its robust features, offering substantial long-term value for companies focused on gaining deep process insights.

To learn more, read our detailed SAP Signavio Process Intelligence vs. iGrafx Process360 Live Platform Report (Updated: September 2026).

Buyer's Guide

SAP Signavio Process Intelligence vs. iGrafx Process360 Live Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Process Mining

16th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (18th), Business Process Management (BPM) (30th)

SAP Signavio Process Intell...

Ranking in Process Mining

5th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.1% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 5.3%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Mindshare Distribution
Product	Mindshare (%)
SAP Signavio Process Intelligence	5.3%
iGrafx Process360 Live Platform	2.8%
Other	91.9%

Process Mining

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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PawanDihiye

Manager at Adidas

Process visualization and collaboration enhance decision-making but improvements in licensing and support are needed

It is effective in real-time, although there are a few shortcomings. For example, in SAP Signavio, if you have two or three systems through which your process is flowing and it creates a multi-event log, that is where SAP Signavio has its shortcoming as it doesn't support multi-event logs. The seamless connection with various data sources impacts the ability to generate accurate and actionable insights, especially if it is SAP as your source system, making it pretty easy. However, if it goes beyond SAP, that is when it becomes difficult and ineffective with respect to cost. For example, we recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio. What they are doing is counting the number of records and processes dealt with, which may not accurately reflect your data. This issue particularly arises when your data is lean, as the number of records can become inflated, leading to expensive charges that are not recommended for non-SAP tools, especially for real-time data streams. The license structure of SAP Signavio Process Intelligence should be improved for the next release. For example, charging by the number of records becomes inefficient, particularly for systems where comments may be numerous and irrelevant to the actual usage of the data.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."

"Simulation is most valuable."

"Provides a valuable BPMN feature."

"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."

"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."

"We found the technical support to be helpful."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."

More iGrafx Process360 Live Platform pros

"Technical support is great."

"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."

"I would give it a 10 for stability."

"The interconnectedness of the SAP Signavio Process Intelligence module with the other modules is very nice, and it provides insights into them as well."

"We have definitely seen a tangible ROI from using Signavio."

"The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping."

"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."

"The backend is great."

More SAP Signavio Process Intelligence pros

Cons

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"It can be more user-friendly."

"Unfortunately, I haven't been able to find a reseller in Mexico."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"They can reduce the cost of the product and make it easily accessible for consultants."

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."

More iGrafx Process360 Live Platform cons

"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."

"Process Intelligence is still a relatively new feature and has room to provide even more value to us."

"We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio."

"Interface could be more user friendly."

"It should be able to convert business workflows into media documents quickly."

"SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature."

"The UI could be improved."

"SAP Signavio Process Intelligence is not cheap and has a high cost. They should think about their pricing in countries India and consider adjusting it."

More SAP Signavio Process Intelligence cons

Pricing and Cost Advice

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"I have heard that the solution's pricing is very competitive."

"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"

"The pricing is expensive."

"It is a fairly expensive solution."

"I would not say the product was terribly expensive but I would not say it was cheap either."

"The solution is expensive, and I rate it an eight out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

11%

Comms Service Provider

10%

Outsourcing Company

Manufacturing Company

17%

Computer Software Company

16%

Outsourcing Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	13

Questions from the Community

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What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?

The pricing of SAP Signavio could always be better. There are always discounts to be had.

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What needs improvement with SAP Signavio Process Intelligence?

What I would improve in SAP Signavio Process Intelligence is the speed at which we can connect different data sources to it, and also understanding more around when a record is truly a record, beca...

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What is your primary use case for SAP Signavio Process Intelligence?

We have various different use cases at the moment. The reason we use SAP Signavio Process Intelligence is because it cuts down on workshop time for capturing process and assists us with process sim...

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Comparisons

ARIS BPA vs iGrafx Process360 Live Platform

Compared 8% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 6% of the time

Interfacing Technologies Enterprise Process Center vs iGrafx Process360 Live Platform

Compared 5% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 4% of the time

Visio vs iGrafx Process360 Live Platform

Compared 4% of the time

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Celonis vs SAP Signavio Process Intelligence

Compared 35% of the time

Microsoft Power Automate vs SAP Signavio Process Intelligence

Compared 8% of the time

Worksoft Business Capture vs SAP Signavio Process Intelligence

Compared 8% of the time

UiPath Process Mining vs SAP Signavio Process Intelligence

Compared 7% of the time

IBM Process Mining vs SAP Signavio Process Intelligence

Compared 2% of the time

More SAP Signavio Process Intelligence Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

September 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

SAP Signavio Process Intelligence

September 2026

SAP Signavio Process Intelligence report

Download SAP Signavio Process Intelligence product report

Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

SAP Signavio Process Intelligence provides seamless integration for visualizing workflows, identifying inefficiencies, and optimizing processes through real-time visualization and predefined KPIs. Its user-friendly interface and comprehensive integration with SAP modules ensure effective process management.

SAP Signavio Process Intelligence offers advanced capabilities in visualizing entire process flows, detecting inefficiencies, and facilitating optimal business process design. The platform integrates with SAP modules to provide a holistic view, while process mining features highlight operational gaps. Users can quickly model and collaborate on processes with ease. Despite its strengths, challenges exist in system integration, scalability, and technical support. Enhanced documentation, automation, and dashboard features are desired improvements. Organizations widely use the tool for end-to-end process insights, compliance streamlining, and business transformation across industries.

What are the key features of SAP Signavio Process Intelligence?

Seamless Integration: Combines capabilities like Process Editor and Collaboration Hub for efficient process management.
Process Mining: Automatically identifies gaps in workflows to optimize processes.
Real-Time Visualization: Provides immediate feedback and predefined KPIs for process enhancement.
User-Friendly Interface: Simplifies process modeling and collaboration.
Comprehensive Integration: Works with SAP modules to give a complete view.

What benefits and ROI should users look for in reviews?

Operational Excellence: Facilitates superior process design for business transformation.
Efficiency Improvement: Identifies opportunities to streamline operations and improve customer satisfaction.
System Migration Support: Aids in moving and integrating processes during migrations.
Compliance Streamlining: Assists in maintaining regulatory standards with ease.
Collaboration Enhancement: Promotes teamwork through easy-to-use process tools.

Organizations across industries implement SAP Signavio Process Intelligence to improve operational efficiency and transform business processes. It supports the visualization of cross-system process landscapes, assists in financial and supply chain management integration, and identifies areas for customer satisfaction improvement. Its process mining capabilities are critical in optimizing operational workflows and ensuring continuous improvement.

SAP

Sample Customers

Multinational Bank

NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona

Buyer's Guide

SAP Signavio Process Intelligence vs. iGrafx Process360 Live Platform

September 2026

Free Report: SAP Signavio Process Intelligence vs. iGrafx Process360 Live Platform

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