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SAP Signavio Process Intelligence vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (17th), Business Process Management (BPM) (23rd)
SAP Signavio Process Intell...
Ranking in Process Mining
6th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 0.6%, up from 0.3% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 7.6%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
TigerPillay - PeerSpot reviewer
Comprehensive understanding and efficiency of operational processes
Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"We found the technical support to be helpful."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Simulation is most valuable."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Provides a valuable BPMN feature."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"It's easy to set up."
"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."
"Being able to deploy in shorter cuts."
"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."
"It has the ability to create journey maps, and to connect journey maps to BTMM."
"The most valuable feature is the integration model."
"The product is relatively user friendly, it does what you need it to do."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
 

Cons

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It would be nice to have a Spanish user interface available to us."
"I would love to see a template and shapes for customer journey mapping."
"The price could be more competitive."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"With iGrafx, the implementation and the licensing were pretty complex."
"The product doesn't allow me to focus on a particular value stream and how the value stream performs."
"It could be more scalable."
"There could be more standard interfaces for importing data from the various systems in the process landscape."
"Interface could be more user friendly."
"The solution is not very intuitive. It is very complicated to use."
"I would like to see a better version of the solution."
"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"
"The solution is expensive, and I rate it an eight out of ten."
"I would not say the product was terribly expensive but I would not say it was cheap either."
"The pricing is expensive."
"It is a fairly expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
6%
University
5%
Computer Software Company
23%
Manufacturing Company
14%
University
9%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What do you like most about SAP Signavio Process Intelligence?
The product helps us build solid business use cases.
What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?
The solution is expensive but lesser than SolarWinds. It comes with free SAP licenses.
What needs improvement with SAP Signavio Process Intelligence?
The solution is not very intuitive. It is very complicated to use.
 

Overview

 

Sample Customers

Multinational Bank
NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
Find out what your peers are saying about SAP Signavio Process Intelligence vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.