SAP Signavio Process Intelligence vs iGrafx Process360 Live Platform comparison

SAP Signavio Process Intelligence vs. iGrafx Process360 Live Platform

Download the complete report

Helped 902,495 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Process Mining

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Business Process Management (BPM) (21st)

SAP Signavio Process Intell...

Ranking in Process Mining

5th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 2.8%, up from 0.9% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 5.9%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Mindshare Distribution
Product	Mindshare (%)
SAP Signavio Process Intelligence	5.9%
iGrafx Process360 Live Platform	2.8%
Other	91.3%

Process Mining

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Read full review

SarahBullen

Head of Business Analysis, Technology & Digital Products at a media company with 10,001+ employees

Improvement in workshop efficiency and process modeling through timely technical support

I have been dealing with Process Intelligence alongside SAP Signavio Process Intelligence. The speed at which you can get to a basic process model is one of the best features of SAP Signavio Process Intelligence, and from there, being able to have a common discussion point with various delivery teams about process improvements and pain points for further investigation. The real-time process visualization feature of SAP Signavio Process Intelligence has been really useful to get that first draft, that first picture that starts more detailed analysis and specific task areas. I would assess SAP Signavio Process Intelligence as being very good in identifying process inefficiencies and opportunities for optimization.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."

"It has simplified compliance with regulations and company standards."

"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."

"It has increased accountability by providing defined documentation ownership."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"The solution's technical support is of good quality since they offer fast and seamless services."

"Provides a valuable BPMN feature."

"Overall, the solution is very useful and has good features."

More iGrafx Process360 Live Platform pros

"The backend is great."

"It has the ability to create journey maps, and to connect journey maps to BTMM."

"I was not extensively involved in this project, but I am aware that there were improvements compared to last year, particularly regarding data upload, harmonization, and integration of data."

"I would give it a 10 for stability."

"Being able to deploy in shorter cuts."

"Once set up, Signavio drives the continuous optimization and innovation of business processes and makes them valuable and, above all, comparable through real-time KPIs."

"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."

"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."

More SAP Signavio Process Intelligence pros

Cons

"With iGrafx, the implementation and the licensing were pretty complex."

"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."

"The price could be more competitive."

"They can reduce the cost of the product and make it easily accessible for consultants."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."

"I would love to see a template and shapes for customer journey mapping."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

More iGrafx Process360 Live Platform cons

"Process Intelligence is still a relatively new feature and has room to provide even more value to us."

"It should be able to convert business workflows into media documents quickly."

"SAP Signavio Process Intelligence is not cheap and has a high cost. They should think about their pricing in countries India and consider adjusting it."

"I personally found that when we were doing the proof of value, the Process Intelligence modules' AI is not as mature as other Process Mining tools in the competition."

"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."

"Interface could be more user friendly."

"What I would improve in SAP Signavio Process Intelligence is the speed at which we can connect different data sources to it, and also understanding more around when a record is truly a record, because it can use up capacity very quickly."

"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."

More SAP Signavio Process Intelligence cons

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"I would not say the product was terribly expensive but I would not say it was cheap either."

"The solution is expensive, and I rate it an eight out of ten."

"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"

"The pricing is expensive."

"It is a fairly expensive solution."

See which vendors are best for you

Use our free recommendation engine to learn which Process Mining solutions are best for your needs.

See recommendations

902,495 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

10%

Healthcare Company

Computer Software Company

18%

Manufacturing Company

17%

University

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	13

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

What needs improvement with iGrafx?

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?

The pricing of SAP Signavio could always be better. There are always discounts to be had.

What needs improvement with SAP Signavio Process Intelligence?

What I would improve in SAP Signavio Process Intelligence is the speed at which we can connect different data sources to it, and also understanding more around when a record is truly a record, beca...

What is your primary use case for SAP Signavio Process Intelligence?

We have various different use cases at the moment. The reason we use SAP Signavio Process Intelligence is because it cuts down on workshop time for capturing process and assists us with process sim...

ARIS BPA vs iGrafx Process360 Live Platform

Comparisons

Compared 8% of the time

Interfacing Technologies Enterprise Process Center vs iGrafx Process360 Live Platform

Compared 6% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 6% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 5% of the time

Visio vs iGrafx Process360 Live Platform

Compared 5% of the time

More iGrafx Process360 Live Platform Competitors

Celonis vs SAP Signavio Process Intelligence

Compared 42% of the time

Worksoft Business Capture vs SAP Signavio Process Intelligence

Compared 8% of the time

UiPath Process Mining vs SAP Signavio Process Intelligence

Compared 8% of the time

Microsoft Power Automate vs SAP Signavio Process Intelligence

Compared 7% of the time

Mindzie vs SAP Signavio Process Intelligence

Compared 2% of the time

More SAP Signavio Process Intelligence Competitors

Product Reports

iGrafx Process360 Live Platform

Download iGrafx Process360 Live Platform product report

SAP Signavio Process Intelligence

Download SAP Signavio Process Intelligence product report

SAP Signavio Process Intelligence report

Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

SAP Signavio Process Intelligence provides seamless integration for visualizing workflows, identifying inefficiencies, and optimizing processes through real-time visualization and predefined KPIs. Its user-friendly interface and comprehensive integration with SAP modules ensure effective process management.

SAP Signavio Process Intelligence offers advanced capabilities in visualizing entire process flows, detecting inefficiencies, and facilitating optimal business process design. The platform integrates with SAP modules to provide a holistic view, while process mining features highlight operational gaps. Users can quickly model and collaborate on processes with ease. Despite its strengths, challenges exist in system integration, scalability, and technical support. Enhanced documentation, automation, and dashboard features are desired improvements. Organizations widely use the tool for end-to-end process insights, compliance streamlining, and business transformation across industries.

What are the key features of SAP Signavio Process Intelligence?

Seamless Integration: Combines capabilities like Process Editor and Collaboration Hub for efficient process management.
Process Mining: Automatically identifies gaps in workflows to optimize processes.
Real-Time Visualization: Provides immediate feedback and predefined KPIs for process enhancement.
User-Friendly Interface: Simplifies process modeling and collaboration.
Comprehensive Integration: Works with SAP modules to give a complete view.

What benefits and ROI should users look for in reviews?

Operational Excellence: Facilitates superior process design for business transformation.
Efficiency Improvement: Identifies opportunities to streamline operations and improve customer satisfaction.
System Migration Support: Aids in moving and integrating processes during migrations.
Compliance Streamlining: Assists in maintaining regulatory standards with ease.
Collaboration Enhancement: Promotes teamwork through easy-to-use process tools.

Organizations across industries implement SAP Signavio Process Intelligence to improve operational efficiency and transform business processes. It supports the visualization of cross-system process landscapes, assists in financial and supply chain management integration, and identifies areas for customer satisfaction improvement. Its process mining capabilities are critical in optimizing operational workflows and ensuring continuous improvement.

SAP

Sample Customers

Multinational Bank

NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona

SAP Signavio Process Intelligence vs. iGrafx Process360 Live Platform