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SAP Signavio Process Intelligence vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (16th), Business Process Management (BPM) (24th)
SAP Signavio Process Intell...
Ranking in Process Mining
5th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 0.9%, up from 0.3% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 9.3%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
TigerPillay - PeerSpot reviewer
Comprehensive understanding and efficiency of operational processes
Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"We found the technical support to be helpful."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"It has simplified compliance with regulations and company standards."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The interconnectedness of the SAP Signavio Process Intelligence module with the other modules is very nice, and it provides insights into them as well."
"Being able to deploy in shorter cuts."
"It's easy to set up."
"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."
"The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping."
"The most valuable feature is the integration model."
"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."
"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."
 

Cons

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"It would be nice to have a Spanish user interface available to us."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It can be more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The price could be more competitive."
"SAP Signavio Process Intelligence is not cheap and has a high cost. They should think about their pricing in countries India and consider adjusting it."
"It could be more scalable."
"There could be more standard interfaces for importing data from the various systems in the process landscape."
"We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
"The solution is not very intuitive. It is very complicated to use."
"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."
"I would like to see a better version of the solution."
 

Pricing and Cost Advice

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The pricing is expensive."
"It is a fairly expensive solution."
"The solution is expensive, and I rate it an eight out of ten."
"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"
"I would not say the product was terribly expensive but I would not say it was cheap either."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
7%
Non Profit
6%
Computer Software Company
26%
Manufacturing Company
14%
University
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What do you like most about SAP Signavio Process Intelligence?
The product helps us build solid business use cases.
What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?
The setup cost for SAP Signavio Process Intelligence depends on what kind of process you are looking for. If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then ...
What needs improvement with SAP Signavio Process Intelligence?
SAP Signavio Process Intelligence should improve the usability and features that refer to the integration of business processes and system data. There have been improvements needed in terms of repo...
 

Overview

 

Sample Customers

Multinational Bank
NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
Find out what your peers are saying about SAP Signavio Process Intelligence vs. iGrafx Process360 Live Platform and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.