I would describe my client's use case by saying that there are many weaknesses. Some of the modules are not complete and require an add-on to run the solution. Some of the add-ons are either not available correctly or require another add-on to function. For example, if you're working in the logistics business, the solution is not fit correctly because you need a fleet management solution to be integrated, you need a WMS solution to be integrated, and the system is not ready for these capabilities. It's good for very small companies, such as financial companies or other similar businesses. It's a good fit for manufacturing companies as well, but only small manufacturing. If you have comprehensive manufacturing, you need another add-on. The add-ons are very expensive for small to medium businesses.
The main pain point for my clients with SAP Business One is a point for improvement. Based on the company itself, if it is a logistics company or fleet management company or freight forwarding company, you need an add-on. There is nothing for the standard business to be done there. For companies in construction, you need a very comprehensive project management solution, which is not available. It's just for professional services project management. If you have advanced manufacturing such as process manufacturing, you need an advanced solution which is not available by default.