What is our primary use case?
I mainly use Rackspace OpenStack for my virtual environment, for the KVM environment, such as hosting VMs. That is what we use it mainly for. You can say it is just like VMware; we are using Rackspace OpenStack; however, VMware is on a little higher ground. Rackspace OpenStack is kind of medium to high, you can say, but not high. It is not as good as vCenter.
What is most valuable?
The most useful opinion about Rackspace OpenStack is that it is very flexible, first of all. It is very flexible and the most important feature is that it is feature-rich. All over the KVM environment, I have played with many, but Rackspace OpenStack is built on many third-party applications, like Nova, Cinder, and many things. So it supports a lot of vendors, first of all. The far most important point is that it can be certified for the SAP HANA database.
Most of the things are already available in Rackspace OpenStack. It was easy to integrate a few things, but I did not find much of the backup solution; it is not there. The backup solutions are not proper for it, and that was the main layoff for me. You can say, there were also integration issues, but it depends on what you are trying to integrate. If you are trying to integrate some major products, you will be able to. But for cheaper products, you will not be able to integrate. We tried very hard to integrate a certain backup solution. We used Acronis, and the other one we tried, we worked with them for approximately six months, but we were not able to integrate that properly.
There are two front-ends for Rackspace OpenStack. One is what Core-edge provided us; that is a customized one, which is never finished customizing. The second one is the official one, that is Horizon. Horizon comes in the older version of Rackspace OpenStack, and what we used is currently end-of-life. In that, Horizon was there. In the new version, there is a Skyline dashboard. I do not have any complaints with Horizon, as well as Skyline. Skyline is also good; it is very much improved and very good. People are selling that product as a service, directly on the dashboard without much editing, only some white labeling. So I think the dashboard is very good, the latest one, Skyline.
The advantages are that it is stable; it is very integratable because most of the people will integrate most of the things with it. But new products might have issues. It depends; it is 50-50 on integration, you can say. But it has lots of moving parts, that is a disadvantage. There are lots of resource requirements, such as human resources. Other things like that, you have to constantly train people about it, how to utilize it at L1, L2 levels. Then the end user will not appreciate it as a SaaS platform or as a PaaS platform or as an IaaS platform. So Infrastructure as a Service, it is a little bit good with Skyline, the new version, but it is still not appealing because they know what they are going through. But Rackspace OpenStack in Virtuozzo is very good. Virtuozzo has created a layer and made it simple.
What needs improvement?
For Rackspace OpenStack security features, we currently opted for ShapeBlue one, which will be installing CloudStack. ShapeBlue is helping us in training. So, we are moving away from Rackspace OpenStack to CloudStack because CloudStack has most of the features that we require, and it is also lightweight.
Rackspace OpenStack does not provide that thing. The product has all the things included, you can say like that. But the thing is, if you are a company, if you are a hosting company, you will require at least three to four people with higher expertise to install and get going with Rackspace OpenStack. It is very hard; you have to understand bits and many things about it, how it works. It is not something you just tinker around with. The second thing is we are moving to CloudStack because it comes as just a single package that I can install in a VM and I am done with it. I just need to configure it the first time, and everything, the experience out-of-the-box is very good with CloudStack. But Rackspace OpenStack is very assembled parts, you can say. Would you prefer an assembled PC or would you prefer an HP-provided PC, a branded PC? It depends on you.
The main thing about Rackspace OpenStack is that it is totally built on many modules. It is approximately 30 to 40 modules, you can say. You have to learn and understand that, which there is a very steep learning curve. If I am not wrong, there is a very steep learning curve. There is not one way to install Rackspace OpenStack; there are several ways, approximately three to four ways. But it depends on who deployed it. Suppose a person deployed it in a different style; after one or two years, he got changed, and another person comes. He does not know about that style, then it will be very hard to navigate. Currently, Kolla-ansible, which we have, is very hard to navigate for me. Although it is very easy to install, it is very hard to operate because it works on Docker. So, there are too many moving parts. If you say to me, there are too many moving parts, and the visibility is low on that.
It is very hard to have any issue with it. It is a very stable product.
For how long have I used the solution?
I am currently using Rackspace OpenStack, and it has been approximately 2.5 years that I have used Rackspace OpenStack.
What do I think about the stability of the solution?
For stability, I would rate Rackspace OpenStack eight.
What do I think about the scalability of the solution?
For scalability, I would again rate Rackspace OpenStack eight.
How are customer service and support?
I do not think they provide the technical support. I have not taken any vendor management system. I was having Core-edge-related support. Core-edge was building the upper layer and they are also supporting us. In that case also, it is so complex that you will get lost in the contract because it is so vast. What is included in the support, what is not included, I think that will eat you up. So I will give it a five.
Which solution did I use previously and why did I switch?
I just want to confirm, currently, I am not working with Morpheus because Morpheus was taken over by HP.
I am currently working with Rackspace OpenStack. Additionally, I am now also moving from Rackspace OpenStack to ShapeBlue, which is CloudStack.
I am working with CloudStack. Now, we are implementing CloudStack. For the last two years, we worked with Rackspace OpenStack.
We are moving from Rackspace OpenStack to CloudStack due to the requirement of human resources and technicality. There are lots of moving parts in Rackspace OpenStack.
How was the initial setup?
Rackspace OpenStack has three to four setup procedures. Some are very easy, while some are very hard.
Which other solutions did I evaluate?
I am not currently using HP solutions because we have to drop Morpheus due to our requirement for some customizations, and Morpheus was not entertaining that.
What other advice do I have?
I help my clients with Rackspace OpenStack as a consultant. I work with my clients as a consultant with Rackspace OpenStack. I am not involved in the purchase process of the platform. The pricing for Rackspace OpenStack is free. Rackspace OpenStack is good, but I think it is complicated in its own sense. To be adopted by a company, it is harder to operate, but easier to implement. The final assessment is that it is not that everything is good or bad. There are certain things which are very good, but there are certain things which are very bad, such as the dependency of the person. I would give this review an overall rating of eight.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other