OpenStack was needed to integrate an eCommerce site's pictures with Akamai cloud services.
Senior Technical Architect at a tech services company with 1,001-5,000 employees
Allowed for mass uploading of images to Akamai cloud services
Pros and Cons
- "It created a reusable library with OpenStack features."
- "The documentation was plentiful and very helpful."
- "It could use more examples in different languages (API use cases)."
What is our primary use case?
How has it helped my organization?
It created a reusable library with OpenStack features. The documentation was plentiful and very helpful.
What is most valuable?
Image storage with Akamai. OpenStack allowed for mass uploading of images to Akamai cloud services. It also allowed for product administration with images.
What needs improvement?
It could use more examples in different languages (API use cases).
Buyer's Guide
Rackspace OpenStack
May 2025

Learn what your peers think about Rackspace OpenStack. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at a comms service provider with 51-200 employees
Networking (Networks, CDN) and Object Storage (CDN) are the most valuable features.
What is most valuable?
Networking (Networks, CDN) and Object Storage (CDN)
What needs improvement?
Pricing Overview.
For how long have I used the solution?
We've tried features of this product in the last few months.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
N
How is customer service and technical support?
Customer Service:
Top.
Technical Support:Top
How was the initial setup?
Straightforward
What about the implementation team?
In-house
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Rackspace OpenStack
May 2025

Learn what your peers think about Rackspace OpenStack. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
CEO at a tech services company with 51-200 employees
The usablity of the management interface means that even non-IT literate people can use it.
Openstack is free, and therefore is likely to become the dominant Cloud Management suite for most of the world, until prices of competing products come down. This opinion is based on the concept of Cloud as a Utility where Utility pricing may dominate the user's selection of Cloud services provider.
Already today, limited Cloud services are free to users.
The usablity of the management interface means that even non-IT literate people can use it with training.
The Linux administration skills required to install, tune and configure it are high, although the use of scripts produced by third parties gives a non-custom setup very quickly. As time passes the numerous scripts and hopefully GUI installation and configuration will become standard.
Since writing this review companies like Cisco and VMWare have joined the OpenStack Project. It would appear that these companies would be in competion with Openstack.
Established I.T. companies are seeking move their business models towards "The Cloud Model"-some will fail.
I define The Public Cloud as primarily a cheap mass market easy-access online computing resources whose running costs are mainly energy costs.
Private Clouds have a role but will probably use most of the cheap unbranded multi-cpu low-energy Cloud Servers and OpenSource software like OpenStack.
The old I.T. Giants will struggle to maintain their markets in this model. These include Dell, HP, IBM, MS and even Cisco.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at a tech services company with 201-500 employees
A flexible and scalable solution for virtual machines with different architecture
Pros and Cons
- "It was a very flexible and scalable solution. It was very useful because we were not dependent on a single vendor's solution. Increasing the number of machines or changing the hardware configuration was very easy."
- "The deployment process could be easy."
What is our primary use case?
We use OpenStack for my company for maybe 14 virtual machines.
The principal use of Rackspace OpenStack was for virtual machines. It has a different architecture, which can be based on a single machine or a group of machines. The scope of the application varied, from GitHub to asset management and other uses. We worked on infrastructure as code, which was fascinating because it allowed us to use architecture-like software.
What is most valuable?
It was a very flexible and scalable solution. It was very useful because we were not dependent on a single vendor's solution. Increasing the number of machines or changing the hardware configuration was very easy.
What needs improvement?
The deployment process could be easy.
For how long have I used the solution?
I have been using Rackspace OpenStack for five years.
What do I think about the stability of the solution?
The solution is stable.
How was the initial setup?
The initial setup is complicated. There are many components, so you have to ensure that every part is running correctly.
Our cluster has about eight nodes, and it took about a week. Two skilled engineers are required for the solution's deployment.
What's my experience with pricing, setup cost, and licensing?
You were using the free version of OpenStack. You didn't have the license for it.
What other advice do I have?
Overall, I rate the solution between eight and nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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Learn More: Questions:
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Mirantis is making efforts to make installing and managing OpenStack real easy with their Fuel approach. Dell had Crowbar and there are several other efforts in this space. I urge you all to explore these options when dealing with OpenStack.