IT Central Station is now PeerSpot: Here's why

Quest Rapid Recovery Pros

DW
IT Admin at LDV, Inc.
The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building.
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GR
ICT Network Manager at St Christopher's School Hove
Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.
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Bill Vierow - PeerSpot reviewer
Systems and Network Administrator at a tech services company with 51-200 employees
Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice.
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Buyer's Guide
Quest Rapid Recovery
July 2022
Learn what your peers think about Quest Rapid Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
621,703 professionals have used our research since 2012.
Chris Graber - PeerSpot reviewer
Network Administrator at a manufacturing company with 51-200 employees
Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important.
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Mohd Hisyamudin Hamid - PeerSpot reviewer
System Engineer at Netwitz
The compression and deduplication features have helped to save on storage costs.
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Richard Stinnett - PeerSpot reviewer
President at BTCO Inc
Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us.
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KD
Systems Administrator at a healthcare company with 11-50 employees
Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk.
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RB
Infrastructure Manager at a library with 51-200 employees
It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server.
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Quest Rapid Recovery Cons

DW
IT Admin at LDV, Inc.
I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away.
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GR
ICT Network Manager at St Christopher's School Hove
When you do a full backup, all of the memory resources on the server are used, which is something that should be improved.
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Bill Vierow - PeerSpot reviewer
Systems and Network Administrator at a tech services company with 51-200 employees
For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes.
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Buyer's Guide
Quest Rapid Recovery
July 2022
Learn what your peers think about Quest Rapid Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
621,703 professionals have used our research since 2012.
Chris Graber - PeerSpot reviewer
Network Administrator at a manufacturing company with 51-200 employees
It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again.
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Mohd Hisyamudin Hamid - PeerSpot reviewer
System Engineer at Netwitz
It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup.
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Richard Stinnett - PeerSpot reviewer
President at BTCO Inc
I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal.
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KD
Systems Administrator at a healthcare company with 11-50 employees
The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me.
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RB
Infrastructure Manager at a library with 51-200 employees
There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time.
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Buyer's Guide
Quest Rapid Recovery
July 2022
Learn what your peers think about Quest Rapid Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
621,703 professionals have used our research since 2012.