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Quest Rapid Recovery [EOL] vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veritas NetBackup
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
117
Ranking in other categories
Backup and Recovery (5th)
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
Rizwan Islam - PeerSpot reviewer
We optimize critical data management with versatile enterprise solutions while maintaining excellent user interface experience
The features of Veritas NetBackup that are most useful for us involve different backup scenarios such as huge contents, including our file server repositories. We have to write that backup on the tape media, which is why we observe that Veritas NetBackup is a very strong product in these areas. Regarding granular recovery, we sometimes use certain files, specifically accidentally deleted or required files from the backups, in maintaining data continuity. The feature is effective and works every time. The interface in Veritas NetBackup is very friendly and useful, and it has been standard during the last 10 years. We are very used to this interface and do not feel any complications. Veritas NetBackup is basically a single product which fulfills all the technical requirements specifically required for the backup job or the backup domain. It supports multi platforms, multi applications, and multiple hardware at the same time, so we generally feel it is a full feature solution. Most importantly, they have very tight integration at a very granular level, and recently we inducted another product Veritas File System in our environment because we have an issue with huge content data, so we have optimized the problem of that data by using the Veritas File System VxFS. Veritas NetBackup is a scalable solution for us. It is a very comprehensive solution that can manage numerous backups, and we already have a somewhat complicated environment in which backups are first written on the backup appliance and then moved to tape, and everything is managed through Veritas NetBackup very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The compression and deduplication features have helped to save on storage costs."
"The best feature of the solution is the user interface."
"The most valuable feature is the disaster recovery process from the data center."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"The documentation is good."
"The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
"It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good."
"It is easy to use, and you can run it with all kinds of client software environments. It works well with the most popular software, file systems, and operating systems. It is very useful to us."
"The troubleshooting is very good."
"The product is stable and reliable."
 

Cons

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"There is room for improvement in customer service and support. I would like to see faster response time."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"Setup implementation."
"You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved."
"They need to work on the GUI. It has been the same for the last 10 years."
"The solution must provide a different way to schedule backups."
"The user interface could improve, it seems a bit out of date."
"It is not very user-friendly."
"The reporting of the backups could be better."
"The SQL Server backup features are not up to date."
 

Pricing and Cost Advice

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Its price is okay. It is reasonable in terms of the way it works."
"I don't think the licensing for the product is very expensive."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"The solution is expensive compared to other products."
"Veritas NetBackup's pricing is a bit steep when compared to other tools. It is very costly, but service-wise and overall, the Veritas NetBackup is a good product."
"The price is fair."
"A better price would make this product more competitive."
"It is very expensive. The licensing cost for this solution is on a yearly basis. It is approximately 50k. We will continue using it at least for the next year, but we are currently doing an analysis to switch to some other solution."
"Pricing is good, under our budget, and flexible."
"So far I can only say that the license structure could be looked at to be aligned as either capacity-based or traditional."
"The licensing model for this solution is very powerful."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Performing Arts
9%
Manufacturing Company
9%
Non Profit
6%
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise21
Large Enterprise65
 

Questions from the Community

What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
Veritas NetBackup is quite expensive, and sometimes vendors do not suggest it and always recommend different other options, especially after certain points, which is a concern. As far as our core o...
 

Also Known As

Dell AppAssure
No data available
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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