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IBM Storage Protect vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Storage Protect
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
Backup and Recovery (18th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2787573 - PeerSpot reviewer
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Backup coverage has supported immutable protection and now needs a more modern, intuitive interface
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy to use and more relatable to younger engineers because its interface design is more similar to Office 365 and the newer controls and labels that we are accustomed to. The difficulty that we now have with IBM Storage Protect is that for this day and age, compared to other products that are out there, it seems complex. If we look back 15 years ago, all enterprise class backup software was complex, so IBM was not any different. However, many of these older systems, such as Commvault, still have the same complaint that they are very complex because they have tried to keep that same interface and the same way it works. This suits them, but it probably needed a complete overhaul to bring it into the ease of use that we have with modern software. However, that upgrade has not been done. IBM Storage Protect has not been upgraded into a modern platform. It still looks a legacy platform.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like its stability a lot; over the years, I very rarely had a problem with it."
"Scalability, it lets your company grow without losing confidence."
"We are able to run it in an enterprise quite easily with one or two resources."
"You can scale the product."
"The main thing is to keep the data safe and in files, keep it on tape ready for a request from a bank, and it is working perfectly with all our hardware."
"Scalability is pretty much unlimited."
"It is pretty scalable. It will scale to anything."
"Good user interface."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"I sleep well at night knowing that our systems are protected."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"It has surpassed our expectations time and time again."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
 

Cons

"Technical support for this product is pathetic - whenever we tried to raise support, it took a long time, so we had to resolve the problems on our own, especially in the production environment."
"The solution's initial setup process wasn't easy...The solution is overly complicated in terms of architecture, especially compared to other tools in the market."
"If they have migrated off of it, they migrated off of it because of its lack of virtual environment functions."
"The stability is lacking. From the client side, which is my focus, it's very complicated."
"Any feature that is compliant with virtualizing the application should be improved."
"The solution should have better integration with VMware and with IBM Spectrum Protect Plus."
"Needs more support for non-mainstream databases, in particular PostgreSQL, SQL, and MySQL."
"Integration with Windows environments needs improvement. It should be more "assisted", both at the application and database level. It remains a product that fits better in Unix/Linux environments than in Windows environments, given its configuration procedures."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"Most people may just find that it is undesirable to pay per call."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
 

Pricing and Cost Advice

"The most important feature which I wish to be added involves the GUI, the user interface."
"We have found that the pricing is high in our country."
"Its licensing is complex, and its price is not really reasonable. It is on the expensive side. IBM, in general, is slightly expensive, but with IBM Spectrum for the virtual environment, they are looking into the aspect of helping customers with the cost and providing a cost-effective solution."
"It is really expensive. Its price is not good for Latin America. Its price is good for the United States or Europe."
"That's a hard estimate. It depends on the licensing, the hardware, and other stuff, but it is fairly expensive. It is generally more expensive than other solutions."
"Licensing can be either complicated or simple depending on what type of licensing you wish to use and what works best for your environment."
"Technical support is pretty good. It is doing fine, but you pay for it."
"The solution is not cheap."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I don't think the licensing for the product is very expensive."
"Its price is okay. It is reasonable in terms of the way it works."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
8%
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise24
Large Enterprise95
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Storage Protect?
I do not know the current licensing cost for IBM Storage Protect and how we get our support because our licensing model is not quite standard. We do not buy IBM Storage Protect direct from IBM. We ...
What needs improvement with IBM Storage Protect?
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy ...
What is your primary use case for IBM Storage Protect?
IBM Storage Protect is my primary tool for backup and recovery. We also use it for immutable backups to protect against ransomware. We use IBM Storage Protect for everything on-premises. The benefi...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

IBM Spectrum Discover
Dell AppAssure
 

Overview

 

Sample Customers

CEMEX
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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