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Bacula Enterprise vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bacula Enterprise
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Backup and Recovery (25th), Cloud Backup (19th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Davilson  Aguiar - PeerSpot reviewer
Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação
Very cost-effective and well organized with good compression
It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bacula is very solid, very stable, and very scalable."
"The support is outstanding and world-class."
"The most valuable feature is its ease of use; it works great and it provides you with several standard tools to restore your backup, even after a big failure."
"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."
"It can be used in virtually any environment we have onsite."
"Bacula is pretty stable."
"The solution has had a tremendous impact on our public company, as we are now cost-effective and even better on performance with our restorations."
"Bacula Enterprise, so far, has never let us down with their service and support."
"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."
"The solution is a great backup for the retail environment."
"Our company survived a ransomware attack and the repository was not encrypted by the Conti ransomware strain, and it enables us to recover complete systems, applications, and data with little or no disruption to the work environment."
"Quick and easy backups for all of my servers."
"The general backup for replication and virtual standby are the most valuable aspects; it does what it says it does and is a decent tool for not a big budget."
"Rapid Recovery is one of the most durable and rock-stable solutions."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
 

Cons

"The interface needs to be easier for adding new devices to be managed."
"We would like to see an improvement in the functionality of the GUI."
"The initial setup could be a bit easier."
"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"It could improve its interface or offer a specific screen for the manager of the company."
"A more user-friendly interface (GUI) can be developed."
"It would be nice if you could deploy the agent without having to reboot."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"It's very expensive which is why I want to drop it."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"There is room for improvement in customer service and support. I would like to see faster response time."
 

Pricing and Cost Advice

"This is an open-source solution."
"We have a perpetual license."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"The pricing is on the higher end."
"Its price is okay. It is reasonable in terms of the way it works."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I don't think the licensing for the product is very expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
8%
University
8%
Manufacturing Company
11%
Performing Arts
10%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

No data available
Dell AppAssure
 

Overview

 

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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