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BDRShield vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BDRShield
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Backup and Recovery (26th), Disaster Recovery (DR) Software (13th), MSP Backup (4th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

TA
IT Director at Boom Logic
Can automatically pull the virtual machines that we have in an environment
I like the fact that BDRSuite can connect to VMware ESXi and automatically pull the virtual machines that I have in that environment. I also like that you can choose to back up the compute to the backup server or go straight to the cloud. BDRSuite enables you to recover data instantly. When we need to recover data, I only need to start a backup job or a restore job. Depending on the speed of the server and the Internet, it should be able to download the files from the cloud and split them back up the way they were like nothing ever happened. The restore options BDRSuite provides are crucial because we use it for a lot of healthcare companies that have HIPAA requirements. BDRSuite is HIPAA compliant. We need it to be readily available and accessible in case something goes wrong. It lets you schedule backups to run every 15 minutes. I don't believe you can do it at shorter intervals because there's no way the original backups will finish in 15 minutes. It allows you to adjust the schedules. For example, if you don't want it to go during certain times, you can set that up. You can also choose between a full or incremental backup. There are settings you can adjust to make it work how you want it. Incremental backup is crucial because a full backup would increase fees or affect the local server because it would back up the entire volume every time. Instead, it does one full backup—say 12 terabytes— and adds to it in increments of 100 gigabytes, 200 gigabytes, etc. Whenever you want to add a backup job, there's a wizard that pops up telling you how to make a new backup job. It asks you what you want to name it and what you want to back up. Then, it asks you if you want to schedule it. There's an interactive display on how to do that.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is very reliable and works well out of the box; many of our customers are buying it."
"When you're looking at your dashboard, you can see all your active jobs. You can see exactly if they're successful or failed and you can actually drill down and see what caused the problem. The fact you can see that right away is nice."
"The most important features are the backup and the availability of the Universal Explorer. The in-transit compression is great."
"Adding and removing backup jobs using BDRSuite is easy and also includes great documentation."
"The support side of it, the usability, the ease of it: It is user friendly; we've tried other software before and it wasn't that great on the user front, but this software seems pretty straightforward."
"Vembu helps me deliver an enterprise-level data protection solution and reduce budgets."
"The most useful feature is that you can back up the virtual machines in different ways. You can back up from a vhost, and you can also back up from a Windows server. It doesn't matter what type of infrastructure or hypervisor is there. It's very flexible, which is its most useful feature for us."
"I back up one particular server with close to 1.2 TB, and the way the software compresses it is close to 600 or 700 TB. Vembu compresses it to close to 450 gigabytes, that's gigabytes. So that’s really amazing, the way in which the backup compression happens."
"The general backup for replication and virtual standby are the most valuable aspects; it does what it says it does and is a decent tool for not a big budget."
"It has surpassed our expectations time and time again."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"The most valuable feature is the disaster recovery process from the data center."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
 

Cons

"We have not been able to move our backups from one drive to another one. We can only create a storage pool. However, if we want to change a drive, it is not possible to delete one drive as long there is data on it. For this, we have to call the support. While they can solve this, it is not out-of-the-box."
"It would be good to have a volume licensing discount. We're a managed IT service provider, so we're backing up not just our own systems but all our clients'. In that regard, as we grow, we're putting business through Vembu. There is not any specific partner incentive at all. So that would be nice to see."
"I run into the problem of their chat service not being available frequently."
"The deduplication could be better."
"We do a lot of internal automation, so the Vembu API definitely has some gaps. The Vembu API could definitely use some improvement. We do rely a lot on automation outside of just the regular interface. We've noticed that the Vembu GUI is good, but we do leverage the APIs for a lot of stuff, and there's definitely some room for improvement there."
"We sent a letter complaining about how the lack of customer service has caused us problems. We're actually dumping Vembu and we're going with Veeam, and we're asking for our money back."
"There are some limitation in Vembu that can be improved. When you take the backup from any server, the full incremental backup is limited. For example, if you run a weekly full backup and monthly backup, they cannot be run at the same time. I should not have to create a new job, but in this scenario, I am creating two jobs. The limitation is created because if I select monthly backup, then I cannot select weekly backup."
"We did have a previous solution, but it was almost 10 years ago. We were not happy."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"Most people may just find that it is undesirable to pay per call."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"There is room for improvement in customer service and support. I would like to see faster response time."
 

Pricing and Cost Advice

"The pricing structure is in line with other solutions. However, the option to replicate offsite to a unit at another office or at home is a big cost benefit. Instead of paying monthly for cloud storage, you replicate offsite for free."
"Its price is fair, and they still allow perpetual licensing, which is extremely important for us. They also have offline licensing. I am not aware of any costs in addition to the standard licensing fees. In terms of the affordability of the solution for businesses with a tight budget, you aren't going to beat it."
"It helps us deliver an enterprise-level data protection solution and reduce budgets at a price that - and we don't want to encourage them to change their pricing - is a great value."
"The pricing is good. The tough part is estimating storage needs."
"For our needs, the price of the backup system is not too much... We checked out Veeam and Acronis but both were very expensive compared to Vembu."
"The price point of this software is good, and I can do everything I need. In terms of the affordability of the solution for businesses with a tight budget, we're on a small business enterprise package, which is half the price of the regular enterprise package. It's super affordable. The features you get for it are enterprise-level. I'm very happy with the pricing."
"When they changed to the newest version (4.1), they have more VMs allowed on the free version. Before, there were only three VMs allowed on the free version, and if you needed to back up more than three VMs, you had to get the paid version. Now, you can have up to 10 VMs on the free version."
"This solution provides much more value than other products that provide similar functionality. If price is a consideration for anyone who is looking to improve their backup processes, they owe it to themselves to look at the Vembu BDRSuite."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing is on the higher end."
"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
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Top Industries

By visitors reading reviews
Construction Company
15%
Educational Organization
13%
Comms Service Provider
9%
Outsourcing Company
8%
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise15
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What needs improvement with BDRSuite?
I really don't know what could be improved about BDRSuite Backup & Replication. I've never had anything that I thought would be nice if that was possible. Every time I thought that, it was alre...
What is your primary use case for BDRSuite?
BDRSuite Backup & Replication is used in my company and I recommend it to my customers.
What advice do you have for others considering BDRSuite?
The interface of BDRSuite Backup & Replication is pretty intuitive. Regarding their marketing strategy, I'm very bad at marketing. I always get a little edgy when people try to shove their prod...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

Vembu BDRSuite, BDRSuite Backup & Replication
Dell AppAssure
 

Overview

 

Sample Customers

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
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