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Azure Backup vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Backup
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
Backup and Recovery (22nd)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RP
Senior Analyst at ESRI INDIA
Centralized monitoring has improved backup management but restore speed still needs work
Regarding Azure Backup's ransomware protection, ransomware is not a part of this function as it is isolated and therefore not applicable. This function has affected my customer's storage requirements because they have a policy where some servers have daily backup and some servers have weekly backup. We schedule accordingly based on these requirements. My customer's experience with Azure Backup's data recovery capabilities is good. It has affected their business continuity planning as per our documentation, where they provided the RPO and RTO specifications. I measure the effectiveness of Azure Backup in meeting regulatory compliance requirements using third-party tools and enterprise tools. We apply them on a daily basis over the applications and from an operating system perspective. In the backup, we have encryption applied, so there is no chance to retrieve it unless Azure Backup has some default fault. I would definitely recommend Azure Backup to others. If any customer has a certain cloud provider, they definitely need to use it. I provide this review with an overall rating of 7.5.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very simple to configure which is very useful. It's not complex to configure it."
"All of the core features are valuable to us."
"I am really satisfied with this solution and support."
"The most valuable feature of Azure Backup is its ease of use and good integration with other Azure services."
"I would recommend this solution to other companies because it's an enterprise product that suits all requirements."
"It is easy to schedule backups."
"The pricing of this solution is good, and it is one of the easiest things that you can sell Azure with."
"There is only one feature, and that is the backup."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"I sleep well at night knowing that our systems are protected."
"It is very easy to use, and it saves hours on each restore."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
 

Cons

"I believe more options could be available to understand better what's happening in the system. Additionally, automating the client updates and connector updates would be beneficial. Updating the connector from time to time can be challenging, and it could be made more transparent and straightforward for users. Moreover, another drawback lies in the time it takes to test full data backup recovery. Deploying a full recovery takes longer. We need to allocate a longer period for complete data recovery to establish the environment again."
"They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day."
"Lacks an AI system that would enable easier upgrading of the hardware."
"The price of this solution should be lowered because it is the biggest complaint from my customers."
"Technical support can be slow to respond at times."
"The area that I believe needs improvement in Azure Backup is the restoring time."
"The extensibility onto hybrid environments needs a bit of tweaking for those on-prem."
"For companies frequently accessing data or not using Microsoft Azure, the solution may not be very helpful."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"Most people may just find that it is undesirable to pay per call."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
 

Pricing and Cost Advice

"Support payment works by the level of partnership and the number of shares."
"The product is not expensive."
"Comparing the pricing with other technologies, Azure Backup is more affordable for customers. It follows a pay-as-you-go model, where we pay according to our consumption."
"The pricing of this solution is ok, but I'm expecting that the price will decrease in the future."
"Customers prefer Azure Backup because it has a pay-as-you-go model, and they won't have to pay an upfront amount at the initial level."
"The product is neither too expensive nor too cheap."
"Pay as you go is the pricing model."
"It is incredibly cost-effective and offers fixed pricing, with no additional fees for the licensing."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I don't think the licensing for the product is very expensive."
"The pricing is on the higher end."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Its price is okay. It is reasonable in terms of the way it works."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Manufacturing Company
10%
Outsourcing Company
7%
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise25
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
What needs improvement with Azure Backup?
Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and...
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Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.
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