ThousandEyes and OpenText Network Operations Management compete in network performance and management solutions. ThousandEyes is preferred for ease of use and integration, but OpenText Network Operations Management offers more comprehensive features for complex environments.
Features: ThousandEyes provides real-time network visibility, path analytics, and straightforward cloud service integration. OpenText Network Operations Management offers extensive network automation, configuration management, and support for diverse IT environments.
Room for Improvement: ThousandEyes could enhance its enterprise-level management features, expand its automation capabilities, and offer deeper configuration options. OpenText Network Operations Management may benefit from improved user interface simplicity, faster real-time insights, and easier initial deployment for less complex setups.
Ease of Deployment and Customer Service: ThousandEyes is known for quick deployment and user-friendly design, supported by responsive customer service during setup. OpenText Network Operations Management, though featuring a more complex deployment due to its feature set, provides robust customer support suited for handling intricate enterprise environments.
Pricing and ROI: ThousandEyes uses a scalable pricing model facilitating quick ROI with efficient deployment. OpenText Network Operations Management has higher initial setup costs, yet promises significant ROI through its extensive automation and management capabilities, which some enterprises find justifies the investment over time.
Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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