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OpenText Network Operations Management vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Network Operations...
Ranking in Network Monitoring Software
59th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (21st)
SCOM
Ranking in Network Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.4%
OpenText Network Operations Management0.4%
Other98.2%
Network Monitoring Software
 

Featured Reviews

AhmedBahgat - PeerSpot reviewer
Advisor at Saudi Telecom Company
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"When it comes to customization, Micro Focus is more mature than its competitors."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"SCOM should be a good choice for fresh IT environments based on Windows servers or switching from open-source monitoring tools."
"The solution has improved our overrides and the ability to start services if they're stopped."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"We have installed SCOM in our Windows Server 2020 system to monitor any issues that might happen in our infrastructure and keep them in good health, including our SQL Servers, web servers, and web interfaces."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"SCOM is a required tool in my job since I am responsible in overseeing multiple virtual and physical servers and services for a bank."
"If SCOM is implemented correctly, it can take away the need for administrators to constantly monitor things or perform health checks."
"SCOM is a very powerful tool if deployed and eventually maintained correctly."
 

Cons

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"It may need a more customizable UI."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
"SCOM is not a flexible product. The initial setup should be easier to complete."
"Monitoring non Microsoft products and 3rd party applications."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"On-prem network monitoring is something that could be improved drastically."
"The solution’s initial setup is difficult."
"If they're looking for real-time, within-the-minute monitoring of servers from a console, then I would say that it falls short there."
"Almost always, these alert storms can put IT managers and operators off the product and give the impression that everything is broken or not working properly, so making them easier to work with will help SCOM administrators (especially if they are new to SCOM) manage and understand what the product is showing them."
"In a future release, they should add email notification alerts."
 

Pricing and Cost Advice

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
"We have an enterprise agreement that includes this product as part of it."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"It is the cheapest product available in the market."
"The platform is cost-effective due to our existing Microsoft support."
"We have an EA with Microsoft, and it comes as part of the EA."
"Our Enterprise Agreement includes the price."
"The pricing is good, and it's part of their system center suite."
"We have to pay for a license and the price is fine for us."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
13%
Outsourcing Company
9%
Healthcare Company
8%
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

Micro Focus Network Operations Management
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Information Not Available
Dialog Telekom
Find out what your peers are saying about OpenText Network Operations Management vs. SCOM and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.