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OpenText Documentum Content Management vs Oracle WebCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
2nd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Oracle WebCenter
Ranking in Enterprise Content Management
17th
Average Rating
7.0
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
Customer Experience Management (35th), Web Content Management (11th), Corporate Portals (Enterprise Information Portals) (6th)
 

Mindshare comparison

As of August 2025, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 11.5%, up from 10.9% compared to the previous year. The mindshare of Oracle WebCenter is 2.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Mehdi Hasankhan - PeerSpot reviewer
Gives me easy access, connection and compatibility with all of the Oracle products
WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"It has the ability to categorize and search."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"OpenText Documentum is a robust choice for enterprise-level document management."
"The product is user-friendly."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"WebCenter's interface is very user-friendly."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"A great solution for storing and searching large volumes of documents with easy access."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"Oracle integrates well with other products to cover Big Data."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"Integration within the solution is very good."
 

Cons

"I would like to see performance improvements, especially regarding slow response times."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"The user interface can be improved."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"The vertical application could be improved."
"The BPM side should be improved."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"WebCenter requires a lot of design effort to upload content to our regular system."
"The speed of the backup should be enhanced."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"Its functions need more stability."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"I would like them to add more Web 2.0 features."
"This solution needs to support translation into the Arabic language."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
 

Pricing and Cost Advice

"The price is considered affordable now."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
"OpenText Documentum's pricing is good."
"The price needs to be lowered."
"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
"WebCenter's pricing is on the higher side."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Government
13%
Computer Software Company
11%
Manufacturing Company
9%
Government
11%
Energy/Utilities Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
Ask a question
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Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
WebCenter, FatWire
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Find out what your peers are saying about OpenText Documentum Content Management vs. Oracle WebCenter and other solutions. Updated: July 2025.
864,574 professionals have used our research since 2012.