monday.com Reviews

Name: monday.com
Brand: monday.com
Rating: 4.7 (238 reviews)

Vendor: monday.com

4.7 out of 5

238 reviews
98% willing to recommend

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What is monday.com?

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

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monday.com is the #2 ranked solution in top Project Management Software, #3 ranked solution in top Project Portfolio Management solutions, #3 ranked solution in top Marketing Management solutions, #4 ranked solution in top CRM solutions, and #4 ranked solution in top Opportunity Management solutions. PeerSpot users give monday.com an average rating of 9.4 out of 10. monday.com is most commonly compared to Jira: monday.com vs Jira. monday.com is popular among the large enterprise segment, accounting for 39% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a construction company, accounting for 12% of all views.

Helped 899,204 peers since 2012

Featured monday.com reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

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Ulkar Gorzen

Sr. Analyst at a tech vendor with 1,001-5,000 employees

One key improvement would be stronger native support for working with numbers and formulas at scale—especially within subitems. Today, limitations in vertical calculations and subitem formulas make budget tracking and financial workflows more complex than they should be. Another opportunity is more flexible program-level reporting. While monday.com offers great dashboards and program/project boards, it’s harder to generate high-level program views when projects are managed as items within a single board rather than separate boards. A more adaptable reporting layer that works across both structures would add significant value. Finally, broader and easier access to AI capabilities at the enterprise level would be a major enhancement, enabling more automation, insights, and workflow optimization.

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Hanah Benta

Project Manager at AT&T

The best features monday.com offers include automation to move and fill items without much manual work, thereby saving a lot of time, working from templates to keep things moving quickly, tagging and pinning others to increase transparency and communication, and the bright and warm colors and easy navigation create a pleasing user experience. Automation has had the biggest impact on my workflow because we are able to automate small, tedious, and time-consuming tasks, thereby saving a lot of time. Additionally, monday.com calculates the amount of new and returning clients, which is very useful. It allows us to create forms that our clients can use and personalizing the platform based on our needs, setting up automated workflows for tasks and team collaboration. Overall, monday.com has positively impacted my organization because task management is easy to set up, easy to replicate, duplicate, and modify. Collaboration has all the standards by now: tagging, linking, messaging, and many more. Boards enable fast organization of tasks, repositories, responsibility, and tracking with dates and notifications, while automation enables fast actions that provide no real value if done manually. Being able to auto-create, auto-close, and many others makes it easier to follow processes and make fewer mistakes, and also saves a lot of time. We have seen a reduction in errors from twenty percent to seventy percent, and we save a lot of hours, having been able to save five to six hours per day through automation of tedious and time-consuming tasks. monday.com has saved us time by allowing us to have all our program information in one place. It has also helped us greatly with collaboration with our program partners who need to use our data. It has saved us a lot of time, cost, and has also reduced error through automation.

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monday.com mindshare

Product category:

As of June 2026, the mindshare of monday.com in the Project Management Software category stands at 3.4%, down from 5.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software Mindshare Distribution
Product	Mindshare (%)
monday.com	3.4%
Jira	3.6%
Asana	2.5%
Other	90.5%

Project Management Software

PeerResearch reports based on monday.com reviews

Type	Title	Date
Category	Project Management Software	Jun 12, 2026	Download
Product	Reviews, tips, and advice from real users	Jun 12, 2026	Download
Comparison	monday.com vs Jira	Jun 12, 2026	Download
Comparison	monday.com vs Asana	Jun 12, 2026	Download
Comparison	monday.com vs Trello	Jun 12, 2026	Download

Valuable Features

The most valuable features of monday.com include powerful dashboards for integrating and communicating information, automation that streamlines reporting and task management, intuitive item creation, sub-task organization, auto-reminders, and visual indicators for project statuses. Other key aspects are integration capabilities, user-friendly interface, flexible customization, extensive collaboration options through boards and tasks, and efficient time tracking. monday.com enhances team organization and transparency, reducing human error and improving productivity.

"In my opinion, the best features monday.com offers are the AI, then automation and the workflow, which helps business processes to be seamless."
"I generally appreciate a lot about monday.com because I feel it has very few limitations for flexible and agile teams, and I think it is a fantastic tool to support this kind of working environment and team."
"My main use case for monday.com is organizing ourselves as a company and as an organization, but we also use it for clients as well, embedding it into clients' ecosystems."

Room for Improvement

Businesses suggest enhancements for monday.com, such as improved integration with Outlook, user administration, and automation features. They also emphasize the need for better task management, seamless notifications, and enhanced mobile app functionality. Many express a desire for more customization options, a simpler user interface, and additional training resources to enhance user experience and efficiency. An improved reporting system and expanded integration with various platforms are also highlighted by companies seeking to streamline their operations.

"I think monday.com can be improved by having more integration to other applications."
"The only issue was that if I work with numbers for budget tracking, it is difficult."
"I think monday.com could be improved by being more flexible at times."

ROI

Many users find monday.com invaluable, noting improvements in efficiency, organization, and teamwork. They highlight significant time and cost savings due to automation and better project management. While many cannot pinpoint exact monetary figures or metrics, they perceive a positive impact on operations and productivity. Some mention substantial ROI increases, with reduced manual work and enhanced task management, allowing for increased capability and project completion rates, contributing to its perceived worth.

Pricing

Enterprise buyers find monday.com pricing moderate but varied. It offers good value through scalability, with a structure based on tiers rather than incremental users. Many find the solution cost-effective due to its robust features and functionality, particularly in the Pro and Enterprise plans. While some users see it as expensive, the time saved and efficiency gained often justify costs. Minimal setup costs are appreciated, but enterprise options could benefit from more flexibility.

"I rate the tool's pricing a six out of ten."
"I am using the tool's free version."
"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."

Popular Use Cases

Monday.com is primarily used for project management, KPI tracking, and sales tracking. Teams rely on it for organizing workflows, tracking deliverables, and managing tasks across various departments, including marketing, HR, and sales. Its intuitive interface facilitates easy collaboration, allowing users to document processes, assign responsibilities, and set deadlines. With features like Gantt charts, automation, and integrations, it enhances productivity, reduces manual work, and provides real-time updates for seamless communication and efficient management.

Service and Support

Many found monday.com's customer service responsive and helpful, with quick answers. Some noted the support is excellent and proactive, while others found the technical support okay but needing deeper, personalized responses. A few users experienced delays, citing it requires multiple interactions for complex issues. Several praised the platform's intuitiveness, minimizing the need for support. Communication, transparency during outages, and proactive engagement were valued, though some wish for improved real-time interaction.

Deployment

Users generally find monday.com's initial setup straightforward and user-friendly. The majority mention it being intuitive and easy, with minimal time required for deployment. Many appreciate the availability of tutorials and support, which facilitate quick learning and implementation. Some note complexity when customizing or integrating multiple features, but those with experience find the process manageable. The setup process may vary in ease depending on the scale and specific needs of the organization.

Scalability

monday.com demonstrates high scalability, accommodating diverse organizational needs. Users appreciate its ability to manage numerous projects and departments efficiently while being easy to expand for larger teams. However, initial planning is crucial to optimize workspaces and processes, as scaling may require technical insights. Some note challenges with broader team implementations and the necessity for ongoing management, yet the tool generally supports significant growth, handling increased users and complex workflows smoothly.

Stability

Monday.com is praised for its stability by many, highlighting its reliability and minimal downtime. Users report it rarely crashes and is user-friendly. Occasionally, there are issues such as bugs or brief outages. Continuous improvements and strong support are appreciated. Some face lag or connectivity issues, but usually, they are promptly addressed. Many find monday.com dependable and efficient for their needs, noting stability as one of its strengths.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our monday.com Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	168
Midsize Enterprise	27
Large Enterprise	22

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	244
Midsize Enterprise	136
Large Enterprise	244

By visitors reading reviews

Top industries

By visitors reading reviews

Construction Company

12%

Manufacturing Company

10%

Outsourcing Company

Financial Services Firm

Comms Service Provider

Healthcare Company

Retailer

Government

Computer Software Company

Educational Organization

University

Performing Arts

Marketing Services Firm

Real Estate/Law Firm

Energy/Utilities Company

Insurance Company

Transportation Company

Media Company

Wholesaler/Distributor

Legal Firm

Recreational Facilities/Services Company

Non Profit

Hospitality Company

Consumer Goods Company

Pharma/Biotech Company

Logistics Company

Compare monday.com with alternative products

Learn more about monday.com

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Title	Rating	Mindshare	Recommending
Jira	4.1	3.6%	91%	283 interviews Add to research
Zendesk	4.0	N/A	91%	69 interviews Add to research

Author info	Rating	Review Summary
Vice President, Finance and Operations at Fruitist	4.5	I use monday.com daily to centralize cross-team project, roadmap, OKR, and campaign workflows, leveraging dashboards, automations, integrations, and AI for measurable time and cost savings. It’s stable, scalable, secure, and well supported, though AI and onboarding could improve.
Sr. Analyst at a tech vendor with 1,001-5,000 employees	5.0	I extensively use monday.com for project, program, and asset management, highly valuing its automations, notifications, and collaborative features for my distributed team. It helps me prioritize and stay on track, and I rate it a perfect ten.
Project Manager at AT&T	4.5	I use monday.com to track projects from sales through onboarding, manage capacity and tasks, and collaborate transparently. Automations and templates save hours daily and reduce errors, with solid reporting and communication. Notifications and built-in calculations need improvement. I’d rate it 9/10.
Data Engineer at a outsourcing company with 201-500 employees	4.5	I use monday.com to track tasks and collaboration across distributed teams using boards, dashboards, automations, and Gantt/timeline views, integrating with Google Workspace and Zoom. It’s stable with great support, but enterprise costs rise as advanced features require higher plans.
HITRUST and GRC Consultant at a consultancy with 11-50 employees	4.0	I use monday.com for project management, tracking incident response playbook deliverables. It improves organization with visual listings, timelines, and dashboards, and helps track deadlines and team progress. It’s stable; I haven’t used support. I’d like more AI-driven automation.
Head of Consulting at a consultancy with 1,001-5,000 employees	4.0	I find monday.com excellent for company and client organization, boosting efficiency with great automation and support. While stable and scalable, I wish it offered more flexibility. Overall, I rate it eight out of ten and recommend it.
Technical Consulting Manager at a retailer with 201-500 employees	4.5	I primarily use monday.com for CRM, integrating Facebook leads and nurturing customers, benefiting from its automations and AI. It's stable, scalable, and saved me time and money, though I feel it needs more integrations for clients.
Managing Director	4.0	I find monday.com excellent for project planning and task tracking, saving significant time and improving efficiency through organizational features. While valuable, I would appreciate more flexibility and customizability for tasks and tab configurations.

monday.com Reviews

What is monday.com?

Featured monday.com reviews

monday.com mindshare

PeerResearch reports based on monday.com reviews

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

Top industries

Compare monday.com with alternative products

Learn more about monday.com

monday.com customers

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