Mojo Networks Reviews

We're project managers. We get a request from a customer, and, per their request, we deploy the solution. We have an 800 or 8000 router that is used and we pair the modem with this.

The solution is always easy to use and deploy. The ease of use is one of the main reasons clients are moving from Cisco to Arista.

I'm not a technical person, so I can't speak to areas of improvement. We're also in the initial phase of deployment and therefore haven't used the solution for too long.

This is only the second or third project in which we have used this solution.

The stability of the solution has been good. We haven't had any issues.

The scalability is good and is even more scalable than Cisco. The router they send across is quite large.

We've reached out to technical support in the past and have been satisfied with their level of service. They're very quick to respond and very knowledgeable about the product.

We've also used Cisco. The main difference between the two is simplicity.

Mojo has less hardware and has and easy deployment. It's highly scalable as well. Plus, they make it easy to resolve issues. 

The initial setup is straightforward. It takes about an hour to deploy. However, if a user has a larger site it might take longer. It is definitely faster than Cisco in terms of deployment times.

The solution is a bit pricier than Cisco.

We use the on-premises deployment model. 

In terms of advice I'd share with others, I'd say that when deploying, teams should ensure they have technicians to help.

I'd rate the solution eight out of ten. We're still new to the solution and need time to explore it fully.

Our primary use case for this solution is for corporate wifi, guest wifi, and wireless IPS.

Mojo is a pure SaaS deployment

Arista Mojo Wifi has improve stability, visibility anf performance across our enterprise. No more wondering what is causing our wifi issues. Time to deploy is shorten compared to our previous solutions.

The fact that they are autonomous and can function even without access to the management panel is the most valuable aspect of this solution. The third antennae makes testing and scanning non-intrusive to our users

The user interface needs improvement to make navigation even more simplistic. The security features of the inbuilt firewall could have more explanation for the beginners. It could be a little bit more user-friendly. 

In the next release, I  would like it integrated into the switching cloudvision app as well, for my campus switching so I can have full visibility of wifi and hardwire in one.

Stability is magnificent. We improved our wifi capabilities. We used to have Fortinet's wifi. We improved our capabilities by nearly 80%.

It's exceptionally scalable. We use Mojo as a tier mobility solution so we no longer have a hardwire cable. Mojo wifi is our one and only access to our network. We will definitely be using it more and more.

For the maintenance, we require barely half a full-time employee. For deployment, it requires about one full-time employee for about 12 days for a full design and deploy.

Their support is second to none. I love their support. They are very proactive, they always resolve issues, there's always the same engineer that resolves it. I'm never worried about tickets being misplaced or not resolved.

I have used Fortinet previously. We actually migrated from Fortinet to Aruba to Arista Mojo. We switched because we just found that the Mojo was a lot more user-friendly. It was definitely faster and it had better troubleshooting abilities.

The initial setup is straightforward. We deployed our solution, which is global, in less than 12 days.

We deploy this solution ourselves. We are the professional services.

We have seen ROI. My yearly OPEX on this system is much cheaper than the CAPEX spent on other solutions. Time to resolve issues have reduced dramticially.

In Australian dollars, we buy it for five years at $1,200. There are no additional costs. Being a pure SaaS-based product, you just pay you for your subscription over your duration, whether it'd be three or five years.

We also evaluated Aruba Wireless.

My advice to someone considering this solution is to do a proof of concept and ensure that you have your maps planned out appropriately.

The biggest lesson I learned from using this solution is that we have more visibility of the end to end wifi user experience compared to other products and that has improved our ability to troubleshoot a lot quicker. In terms of negative lessons, there aren't very many because I haven't come across any as yet in our use cases. 

I would rate Mojo as a nine out of ten. 

It is the wireless network solution for our school district. We have been using it since March 2017.

We have used it to stop students from accessing VPN sites. They would connect to other VPN networks. We are able to stop that at the access point before it ever hits the network. As soon as the client tries to connect to the site, they are shut off immediately. It never goes out to our web filter and has to be inspected. We can kill it right there. 

Also, as far as performance goes, we have been able to deprioritize traffic on the network. E.g., garbage traffic can be set at a lower priority than student testing and academic sites.

The most important feature is ease of use. We can simply take an access point and plug it in, then it is automatically configured for us. When you purchase a product through Mojo, they go ahead and tie the access point to your cloud account. Therefore, once it hops onto the network and sees the configuration, it goes ahead and downloads it, then starts functioning. So, it is extremely easy to expand the network.

Another top feature is the visibility into the network. We can see what the network is being used for or where problems may be. We have been able to diagnose other network problems such as a DHCP server failure from within Mojo.

The user interface could use some improvement, and Mojo is working on it. They are transitioning from their older Wireless Manager into their new Aware product, which is much nicer. Right now, the features and functions are in two different places which makes some items more difficult to find, but they are in the process of moving them all into one place. 

Stability is rock solid. 

Scaling is very easy. 

The way that our school is set up, we have a presence in many of our partner school districts and use their networks. We saw another wireless solution at some of our satellite labs which was unable to perform, essentially crippling productivity in our classrooms. We knew we were not even going to consider that other product for our network.  Mojo has been far above in performance compared with to the other products that we have looked into.

Technical support has been incredible. I talked with the Senior Vice President of Support on a product problem that we had shortly after we set things up. He called me on a Saturday morning from California, and we worked through an issue. Other than that, if we call, we get a person. We do not have to deal with a whole phone menu tree. You get to talk to an engineer right away.

The big reason we switched was the older product that we had was five or six years old, so it was time to be replaced with newer technology. The reason that we did not go with that company's new equipment was that it did not provide us any visibility or data as far as what was going on in the network. The old product only gave us the top five users for the last 24 hours. That was all the performance that we could see.

The ability to drill down into each user, device, and application that Mojo provides is far better for seeing what the network is being used for and where the bottlenecks may be.

The initial setup was very easy. We followed the "Getting Started" guide and worked with an engineer. 

There will be some training that you would need to take, so you are familiar with how Mojo does things. They provide an online training portal for you, so you can get certified to become a Mojo Gold Certified Administrator. They provide all the training for you to very in-depth levels.

We set everything up in-house. We did not have to have a third-party company come in and do it for us.

The pricing was a good value and substantially less than some of the other products that we looked at. In some cases, with some of the bigger names, this product was even close to half the price.

The license is provided per access point, so you buy an access point and you use it.

We looked at Aerohive, Ruckus, Hewlett Packard Enterprise, and Cisco.

Ask for a demo. Set it up, play with it, and you will be impressed at its capabilities.

I would rate it a 10 out of 10, because of its ease of use, the response from the company for new product suggestions or enhancements, and the availability of support when it is needed.

We do managed services, professional services, and also resell some products, where Mojo Networks happens to be one of them. Our focus is to use Mojo Networks equipment, even back when it was AirTight Networks, as the core of our managed WiFi solution.

We provide multiple packages of a managed WiFi solution focused primarily on different types of customers. We aim more for restaurants, retail, hospitality, etc. We also do corporate WiFi, so we have a 24/7 managed service. We have been using their product back as far back as 2014. We have a team which does troubleshooting, installations, deployment, and troubleshooting design around the product.

The primary use would be as the core of our managed WiFi solution to customers. We trust this solution more than anybody else: Their platform, and APs to be that core of our managed solution, because of how well easily it's supported, its management, and deployment. That is why we use Mojo. It allows us to scale APs from our managed solution for customer APs. The older style is a lot clunkier because it does not have the cloud-managed piece to it. The cloud-managed piece and the analytics together, as a managed solution, is the best fit for a managed solution for a managed service provider.

It has given us a huge leg-up when competing with other managed service providers who use different vendors because of the visibility it gives us to customers' traffic for troubleshooting purposes. It tells us if something's wrong before the customer knows it, or at least it speeds up our troubleshooting dramatically. They have built into it the ability to know if there is a network problem. It saves us a lot of troubleshooting time.

The Mojo Aware platform has been able, in multiple cases, to hone in on the cause. Customers report to our team saying, "We have WiFi problems at this location." Something generic. We can see the problem thanks to Mojo Aware. We are able to tell them, "We see the problem in a particular network feature or function is having problems. That is why you are having WiFi problems. It is because of this. Right here is the reason. You need to fix this right now."

It is not the WiFi as much as it is the feature that the WiFi customers or clients are using. They call it: DHCP. When you connect to the network, you get an IP address. I have seen it multiple times, where people go "I can't connect to WiFi." The problem is not the WiFi, the problem is something the WiFi is going to use to get you on the network.

Mojo resolves problems. It repeatedly has faster diagnostics on a network failure.

We have found Mojo to be critical for us because of its patented security and its wireless intrusion prevention system (WIPS). It is unique in the market. Other vendors even license it, and use it. It being a cloud-based solution was great for us, as an offering, for customers who do not have a lot of network resources and personnel. It has worked out, especially with their newer analytics, Cognitive WiFi.

We use their application programming interface (API) to monitor customers' WiFi. We monitor them for problems which are happening because of the alerting built into the product and the thresholds in their platform. It has given us a lot of power for monitoring.

It is cloud-based, which is a lot easier because of what the APs report back to the cloud. We monitor these individual locations versus some of the other ways you would have to do it on an older WiFi. The key features are the cloud-based solution, its flexibility, the security, the WIPS, the WIPS functionality, its patented feature, the analytics that they have developed on their Cognitive WiFi, and their Mojo Aware platform. Altogether, they are unbeatable in the market.

The security piece is big for compliance, so we have come back to that more than anything. However, their analytics are even more helpful, because they are key to speeding up our troubleshooting and reducing our customers' staffing requirements. 

Their Cognitive WiFi analytics (Mojo Aware) is the biggest feature on their dashboard. It helps us know where the problem is, so we do not have to spend time with the customer diagnosing it. The problem usually is not the APs, it is something else that is wrong. It is a problem with their firewall, their internet connectivity at that location, etc., so this allows us to devote less time to those customers' issues.

Both further expanding the API and access to even more diagnostics, as I have found a few limitations when I am dealing with them right now. I have a ticket open with them because we can't access a few things. As a managed service provider, we would be much better if we had access to them. We find it sort of restricting, as we do not see certain statistics, which are not available via the API yet. Therefore, an expansion of these is a big deal for us.

Also, the other one would be they still have multiple platforms. They have what they call their Mojo Wireless Manager, which is their older, WiFi administrative management, monitoring platform dashboard. They have not transitioned all of their functionality into their Mojo Aware dashboard. They state that they will do it, but it has not been completed yet, so we still have two dashboards. They need to finish it, and get them consolidated into one dashboard. They need to speed up that process. We do not rely on that for doing day-to-day monitoring. It just feels like there are these two worlds right now, where they need to consolidate and get it done. They just have to get it done.

They could use more additional application security and network security features. They could add on to the WiFi as a selling point. It would be nice to be able to say to the WiFi users, "We will protect you against viruses and malware, so you don't have to purchase that." This would be very useful. 

Mojo is going in this direction gradually, but they do not have these features yet. I like that they are more conservative in how quickly they make changes. It has probably been to their benefit for stability.

It is very stable. We have had a few AP failures over the years. We have run into some strange problems, but never anything that has shown up network-wide or consistently, and Mojo is very fast about AP replacement. 

We do not have bugs causing us repeated problems. They have been very rare, especially strange bugs. We do have a couple weird things here and there, but never anything that impacted service, which has been great.

We have worked with them for four years. While we have had a couple of weird things with the web interface or on the dashboards, there has never been anything where the APs were down because of a bug or it kept crashing. That is pretty good. 

I have had work with a lot of network vendors over the years, and they have been very stable. This is good for them, and good for us.

Scalability has been very good. They have their cloud environment in Amazon Web Services (AWS). We are not at a huge scale yet, based on volume of APs per customer. We have not had any problems based on scalability. The platform scales well for us, because of the way it is built. It has been very flexible for us and scaling up. We have not seen any problems with their infrastructure stability, in regards to scaling up. It has been a big positive.

Technical support is great and responsive. I have had all our cases addressed very quickly. 

I think the support is done offshore, not in the U.S., but it has been very responsive. In a couple cases, the features do not exist. This is frustrating. However, it is not their problem. 

They have been very responsive, and consistently investigate problems. I have dealt with bad vendors, who are very sluggish on assistance. This is not them. They have been very quick to dig into problems.

My experience with them has been nothing, but solid. If I would have had a bad experience, it would have colored my view of them a lot. That is the way it works. If you have one bad operations experience, it will make you think about that one all the time. However, it has been consistently solid.

The biggest reason for our switch in 2014 was the cloud-based portion of it. It was controllerless. There was no WiFi controller nor separate hardware. We were previously working a lot with Juniper Networks WiFi, and other vendors here and there. 

The cloud-based WiFi was a big deal, to not need controllers, nor extra hardware. They were about the first to do it. It was game changing to know about this option back in 2014 when they were still called AirTight Networks.

It is a very simple set-up. You can always make it more complicated, by doing configuration steps. However, they have made that pretty easy too. For the most part, almost everything we want to do remotely from the cloud, we can from their cloud portal. 

I am based in Colorado. Our team is here, and we are doing several WiFi deployments for coffee shops in New York City this week. Our partners are deploying other equipment for these customers, but our piece for the remote WiFi, we can make all the changes from the cloud. We do not have to go to New York City just to get the basic setup going. It is very zero touch for us onsite. You just have somebody plug it in.

They have been a great price competitor against some of the other big brands, like Meraki, especially for cloud-based WiFi. However, Meraki has been more expensive. They beat Meraki on features for the WiFi, which makes them a better choice even if the price is the same.

There are other solutions, like Ubiquiti, that have lowered their prices, which sometimes makes the argument to go with them. Someone will say, "I just want to get on WiFi." Then they could go really cheap. However, we do not bake in the WiFi for other vendors into our managed services, because they do not meet our standard offering.

The price is good and competitive in the market.

Before Mojo, we used Juniper Networks who was our primary choice for WiFi resale and professional services. When we started out with our managed services packages, we did not have another vendor whom we had already used. Therefore, it was a choice of which one is the best choice. We potentially looked at Aerohive and Meraki as alternatives (probably more Meraki than anybody else), because of their presence in the market.

It came down that Mojo's features were better for us and the pricing was good. As they have become more publicly visible in the market, it has worked out great. Mojo has become more visible, and that has worked out for us. If it turned out they had not become more visible, it is possible we would have switched to another vendor.

So, it has been perfect. Mojo has become hot in the market. People like them. They are winning a lot of deals. This is good for us, as it makes us look like we are not going out on a limb with these guys. It helps us makes our case, when they are doing well.

I would recommend a demonstration or a trial. Plug Mojo, or one of their APs, into your environment. Test it out, see what you see, then take it from there.

When you compare it to others that you may be looking at, look for deficiencies or things which do not meet your needs. There's just less and less of those. The biggest thing would be that they do not have some of those malware protection features yet on the WiFi, which they could add. 

Try it out, demo it out, and test it out for a few weeks. See what you see and view the analytics, then see if you can find something that does it as well.

Restaurant wireless networks (private and guest hotspots).

Added significant value for our MSP customers.

Extremely proficient technology with excellent analytics and guest WiFi features.

We sell to enterprise customers who, in recent years, are leveraging wireless for mobile tablets, IoT devices and robust guest WiFi. The Mojo has proved to handle these high-density requirements and perform better than many competitive devices. Additionally, built-in guest analytics and advanced guest portal features allow our customers to create a guest experience which is typically only available with complex and expensive third-party software.

Needs greater simplicity in the management portal. Currently, the Mojo portal presents different “apps” to configure the devices, create splash pages, configure security settings, and monitor the network. This can be confusing, although Mojo has made great strides in combining these into “Aware”.

No issues with stability.

No issues with scalability.

Technical support has been responsive when needed.

We were looking for a viable controller-less solution with good security and guest hotspot features. Mojo offers significant performance and value.

As expected, this product offers touchless provisioning. It also includes RF planning tools.

Pricing includes the planning tools, management, security, analytics, and advanced guest WiFi capabilities. 

It's always better to buy the longest term available for the best ROI. However, device will continue to function without valid cloud license.

We looked at similar solutions from Meraki and Aerohive but found Mojo performed significantly better and offered significant value to our customers.

Seriously consider the tri-radio APs, as the client testing features are critical in environments where there is no onsite IT staff.

Our primary use is creating a public WiFi infrastructure. 

The cloud-based architecture of the controller is valuable because it obviously saves on my hardware costs.

The RF signalling and data analytics parts should be improved.

In every one of our schools - we have five elementaries, we have two high schools, one middle school - a total of 10 buildings, we use the access points, the C-130's.

We used to have Help Desk tickets every day on our old wireless network. And since we've switched to Mojo, we've had zero. We've had no Help Desk tickets. Our old WiFi solution was taking up 20 hours of a staff member every week. And now we have zero tickets.

Being a cloud solution has been great. 

Also, the reliability and functionality. For example, we had testing going on a year ago, in the spring. And we'd gotten a handful of the Mojos to start to build our environment. We took over one access point for Mojo - and we had four of our other access points from our old solution - we took one Mojo access point over there and it just worked. We plugged it in and it worked. And all the 100 kids got on and started testing. So the reliability is amazing. It's top-notch. Honestly, if I put it into words, it works. It's the best solution that we've tested.

And then, not only the reliability, but functionality. Security is top-notch with WIPS (Wireless Intrusion Prevention System). Also, Layer 7. The features that it carries are amazing.

So overall it's ease of use, it just works, it's plug and play, but it's still the most secure network that we tested. I could go on and on about the features, but there's not anything that doesn't blow us away at this point. And it was cheaper than the other access points.

We're working with engineers on a new feature set that we would like. I'm not sure what I can say about it in public. It's just that nobody else has this. There's nothing negative. But they're working on a feature set that are going to blow things out of the water: pretty powerful, pretty amazing. 

What I would say is, on the positive side, their engineers want make to make the product even better. Even though, it's great right now, they want to know how it can do better. So we're working with them to be able to make their product even better. 

They are on the front end of the bell curve, to be able to be innovative, and thinking five years, 10 years out.

We've been on calls with the president, with the vice-president of Mojo Networks. They're just involved. It's not: Buy our product and then we don't hear from them ever again. They want to know what's going on. They want to connect. They want to know how their product can be better. It's just fantastic.

I know it's tough to hear that there are no problems, but really, there aren't any. I don't understand how anybody can not go with their solution.

Their reliability, stability is amazing. It just works. We did have one access point that did arrive dead, out of the, say, 400 we had. They just switched it out and everything was fine. It wasn't a problem, per se. It was just mechanical. So they just gave us a new one.

It's scalable. You don't have to configure an access point. Literally, if I needed a new one, I just take it right out of the box, go plug it into our network. It finds our Mojo network, and then it talks to the other access points that are close to it, and then it literally adopts the policies, and meshes itself in our network.

We don't have to buy any other controllers. We don't have to buy anything. If we wanted to add a 1,000 more, we could add 1,000 more without worrying about anything else. So, scalability, if there was a rating scale with 10 being the best, it would be an 11.

Their tech support is amazing. Not a chat. It's not that we put in a Help Desk ticket, it's more that we're on the phone with engineers. Not just a tier-one type support: "Well, let me help you through some questions." It's top-notch.

They're there for you and they're actually in the weeds with you answering the real questions so you don't have to go through hoops to get to someone. We've had engineers come out, since we've put it in, two times. But they've been here three times. That's a testament to their company, that they actually flew in engineers into our school district to help us implement it, to learn things. Pretty powerful.

The reason we switched is because our old solution was horrible. It didn't work. The product didn't work. All the tickets that we were having just caused more issues and problems. It just wasn't a good solution. The cost was a lot more, I don't know percentage, but it was over six figures more. So the cost was more, the product was not as good. The feature sets were limited. And really, it failed in every category.

Straightforward.

We didn't even need a manual. I know it's crazy, you're probably thinking I'm making this stuff up. It's simple. Very simple. Now, the engineers did help us on some more complicated stuff, like setting up WIPS and those kind of things. 

But as far as setup, and walking through, like I said, when I was testing them this time last year, we had three Mojo units, C-130s. We had a basic setup, as we were starting to build our new network. We just plugged it in and it worked. That just doesn't happen. We plugged it in and it worked and all 100 kids got on the test and started testing. We knew right then and there that we'd made the right decision.

Put it this way. Of every solution we looked at, every wireless solution, Mojo was a minimum of six figures cheaper. Minimum. Most of them were double, which again is unheard of. Not only do you get all the feature benefits, like everything is there, everything just works, but at the same time, it was a no-brainer, because of the cost. It's almost like you hit the lottery.

We evaluated a lot of them. We put in a RFP and then weighted the different products: Cisco, Ruckus, Aerohive, Aruba, and Mojo. They were the five that competed against each other, and gave us demonstrations, and of course, gave us a price. When we evaluated everything, Mojo came on top, I believe, in almost in every category.

If you go with Mojo, you're not going to be sorry. When it comes down to it, it's the best solution. Period. And how their model runs, and the support, I couldn't say a bad thing. Not one.

There is no reason not to rate it a 10 out of 10. Because, it really does, in every category, just work. It excels in everything we wanted to do.

I would highly suggest that you take a look at it. It's the most secure network. For example, every president right now who is alive, carries Mojo, because it's the most secure network. Mojo used to be known for its security, but now it's known for much more than that. If I was a business, a company, I would be looking at their security, their feature sets, their reliability, and stability. In every category, it rises above everybody that we went up against.