Which product would you choose and why: Mist AI and Cloud or Cisco Meraki Wireless LAN?


I work as a Network and Telecommunications Manager at a retail company.

I'm looking for a product replacement and I'm currently exploring Mist AI and Cloud or Cisco Meraki Wireless LAN.

Which one would you recommend choosing and why?

Thanks in advance.

Chuck Serauskas - PeerSpot reviewer
Network and Telecommunications Manager at Kwik Trip
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PeerSpot user
1 Answer
Richard Artes - PeerSpot reviewer
Senior Network Admin at a educational organization with 501-1,000 employees
Real User
Top 5Leaderboard
Jun 2, 2022

Had so many problems with Meraki in the past 5 years. I wouldn't recommend them to anybody. The last problem was intermittent problems connecting to an SSID, the helpdesk answer was: "make the password less complex". It was passw0rd.

Roaming always seems to break whenever they do an update. One time it took more than a year to fix the issues, couldn't upgrade the firmware for more than a year. Every time I reported a problem, they wanted to upgrade our firmware, but they hadn't fixed the roaming problem.

Wifi works so much better now when we moved away from Meraki. Plus, we don't have to pay the license fee anymore.

Find out what your peers are saying about Cisco Meraki Wireless LAN vs. Mist AI and Cloud and other solutions. Updated: May 2023.
706,775 professionals have used our research since 2012.
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Content Manager at PeerSpot (formerly IT Central Station)
Nov 2, 2021
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Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very stable. The internal roaming is also good. The best advantage, in my opinion, was the ease of management. The central control panel enables you to manage the entire wireless network, view and control the settings easily. Another feature we liked was the automatic firmware update. Ubiquiti is also more cost-effective than other alternatives. We noticed issues, though, with their layer 3 devices and routing equipment. Ubiquiti is a low-cost alternative but the tradeoff is the almost non-existent support. We had to rely on the community forums for answers. Additionally, there is a good chance a percentage of the Ubiquiti devices will break, so, have extra devices on standby. We chose Cisco Meraki because of their great wireless coverage, as is to be expected with Cisco products. Also, they offer the latest generation of WiFi technology. Cisco Meraki Wireless LAN controllers are “set and go.” Once you set it up to your preferred configuration, it just runs by itself. It is very reliable. Adding access points is very easy from the wireless controller - you can even group APs. The monitoring is very good, too. You have visibility and control over the wireless network - for instance, you can block or disconnect users. Regarding security, you can integrate the controller with most SSO vendors if you want an extra layer, but the Cisco Meraki Wireless LAN controller provides robust layer 2 security with authentication controls. The only downside we find is the licensing model. You may need several licenses and the cost can add up. Conclusions If you can afford it, go with Cisco Meraki Wireless LAN. Ubiquiti provides a good affordable alternative if you don’t mind the lack of support.
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