Mist AI and Cloud along with Juniper Mist Wireless Access Points compete in AI-driven network solutions. Mist AI and Cloud are favored for affordability and customer support, while Juniper Mist Wireless Access Points impress with a feature-rich offering that justifies its higher pricing.
Features: Mist AI and Cloud provide intelligent network analysis, automated troubleshooting, and Wi-Fi assurance. Juniper Mist Wireless Access Points excel in IoT integration, advanced security features, and network insight, making it ideal for tech-heavy environments.
Room for Improvement: Mist AI and Cloud could enhance their IoT integration, security features, and user interface for complex environments. Juniper Mist Wireless Access Points might improve deployment simplicity, reduce initial costs, and enhance customer service response times.
Ease of Deployment and Customer Service: Mist AI and Cloud streamline deployment with cloud updates and reliable online support. Juniper Mist Wireless Access Points offer a traditional setup with comprehensive support for complex installations, though they may require more time initially.
Pricing and ROI: Mist AI and Cloud stand out for cost-effectiveness, transparent pricing, and quick ROI. Juniper Mist Wireless Access Points involve higher initial investments but are seen as valuable long-term due to enhanced functionalities and performance metrics.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
My impression of Juniper support is generally good, and I would rate it probably a 9.
Technical support is very good.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
The cloud, which operates on Amazon Web Services (AWS), can support unlimited access points.
It's built for larger environments.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper's premium Mist access points intended for enterprise customers.
I suggest that the AI tool in the Juniper Mist Wireless Access Points needs to be a little bit more ChatGPT-like, allowing easier communication in normal language instead of requiring specific prompts.
The reporting logs require improvement in terms of clarity.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
The price is very high, which is why not all enterprises can purchase this product.
Mist AI and Cloud is not an expensive tool and is very competitive.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
I have gained valuable insights from the Mist Cloud's analytics and network insights, as it tells you a lot of things, including details about Microsoft Teams calls, identifying which calls were good or bad, and correlating that to the client's signal and which access point the client was connected to at the time.
From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
It's a cloud solution with Mist, which helps troubleshoot and provides visibility to look at different access points.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Juniper doesn't have a wireless LAN controller; they used to have it in the past, but recently everything about Juniper wireless LAN is on Mist AI.
| Product | Market Share (%) |
|---|---|
| Juniper Mist Wireless Access Points | 5.6% |
| Mist AI and Cloud | 1.7% |
| Other | 92.7% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
Juniper Wireless Access Points work in conjunction with Juniper Mist Cloud Services and Mist AI to deliver premier wireless access capabilities. The Juniper Mist Edge extends microservices to the campus to bring agility and scale while enabling new applications at the edge.
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
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