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Juniper Mist Wireless Access Points vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Users found value in Juniper Mist Wireless Access Points with enhanced connectivity and support, despite challenges in ROI calculation.
Sentiment score
6.7
Mist AI and Cloud offer significant ROI by reducing OpEx, enhancing control, and providing cost-effective training despite high pricing.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
Global Juniper Presales Engineer at Westcon-Comstor
 

Customer Service

Sentiment score
6.5
Juniper Mist Wireless Access Points support is praised for effectiveness but some report slower response times than competitors like Cisco.
Sentiment score
7.0
Mist AI and Cloud's customer service is mixed, praised for technical support but criticized for sales support and response time.
My impression of Juniper support is generally good, and I would rate it probably a 9.
Managing Director at Altostratus Tech (Pty) Ltd
From my past experience, I would rate Juniper support around six.
Pre Sales Network at a wholesaler/distributor with 10,001+ employees
Technical support is very good.
Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
Network Manager at Bread LLC
The issues were mainly related to response time.
Global Juniper Presales Engineer at Westcon-Comstor
I rate technical support from Juniper as eight out of ten, and I am totally satisfied with the support.
Technical Lead at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.9
Juniper Mist Wireless Access Points offer top-tier scalability and seamless cloud-based expansion for diverse environments and extensive deployments.
Sentiment score
8.3
Mist AI and Cloud are scalable, supporting thousands of users while requiring careful network planning to prevent connectivity issues.
The cloud, which operates on Amazon Web Services (AWS), can support unlimited access points.
Technical Lead at a tech vendor with 10,001+ employees
For scalability or the ability to expand, I would rate it again at 9.5 plus.
Pre Sales Network at a wholesaler/distributor with 10,001+ employees
It's built for larger environments.
Infrastructure Engineer at a manufacturing company with 201-500 employees
I would rate scalability at nine out of ten.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
In terms of scalability, Mist AI and Cloud is scalable.
Network Manager at Bread LLC
 

Stability Issues

Sentiment score
7.2
Juniper Mist Wireless Access Points are praised for exceptional stability and reliable performance, even in challenging environments like Nigeria.
Sentiment score
8.1
Mist AI and Cloud offers stable, secure solutions with advanced features, ensuring consistent performance and improved efficiency through AI optimization.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Network Manager at Bread LLC
 

Room For Improvement

Juniper Mist needs improved customization, AI, support, pricing, UI, and logistics to compete effectively and expand market reach.
Improvements needed in Mist AI include configuration, integration, pricing, user support, documentation, third-party management, and marketing, especially in Brazil.
Regarding gaps for improvement for Juniper Mist Wireless Access Points, I think pricing is a complicated issue since Cisco can drastically reduce prices, unlike Juniper.
Pre Sales Network at a wholesaler/distributor with 10,001+ employees
Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper's premium Mist access points intended for enterprise customers.
Owner at a transportation company with 11-50 employees
I suggest that the AI tool in the Juniper Mist Wireless Access Points needs to be a little bit more ChatGPT-like, allowing easier communication in normal language instead of requiring specific prompts.
Managing Director at Altostratus Tech (Pty) Ltd
They should focus on making their GUI more user-friendly.
Technical Lead at a tech vendor with 10,001+ employees
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
Network Manager at Bread LLC
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
 

Setup Cost

Juniper Mist's pricing is seen as high yet valuable, with costs comparable to Meraki and Cisco but negotiable.
Enterprise users view Mist AI pricing as competitive, but setup costs and additional fees vary by region and features.
The price is very high, which is why not all enterprises can purchase this product.
Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
Infrastructure Engineer at a manufacturing company with 201-500 employees
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
Technical Lead at a tech vendor with 10,001+ employees
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Network Manager at Bread LLC
Mist AI and Cloud is not an expensive tool and is very competitive.
Global Juniper Presales Engineer at Westcon-Comstor
My rating for pricing is five, where ten represents a low price and one represents a high price.
Technical Lead at a tech vendor with 10,001+ employees
 

Valuable Features

Juniper Mist Wireless Access Points offer AI-driven troubleshooting, cloud management, security, and analytics for efficient network performance optimization.
Mist AI and Cloud enhance network management with AI-driven automation, fast connectivity, and seamless integration for efficient monitoring.
I have gained valuable insights from the Mist Cloud's analytics and network insights, as it tells you a lot of things, including details about Microsoft Teams calls, identifying which calls were good or bad, and correlating that to the client's signal and which access point the client was connected to at the time.
Managing Director at Altostratus Tech (Pty) Ltd
The most useful functions or features in Juniper Mist Wireless Access Points are the insights that tell you what is going on inside your Wi-Fi network, and you can easily find that on the dashboard with analytics.
Pre Sales Network at a wholesaler/distributor with 10,001+ employees
From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd
It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
Technical Lead at a tech vendor with 10,001+ employees
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Network Manager at Bread LLC
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
 

Categories and Ranking

Juniper Mist Wireless Acces...
Ranking in Wireless LAN
8th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Wireless LAN category, the mindshare of Juniper Mist Wireless Access Points is 5.2%, down from 5.8% compared to the previous year. The mindshare of Mist AI and Cloud is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Juniper Mist Wireless Access Points5.2%
Mist AI and Cloud1.5%
Other93.3%
Wireless LAN
 

Featured Reviews

AmbikaBhunia - PeerSpot reviewer
Pre Sales Network at a wholesaler/distributor with 10,001+ employees
AI insights have improved wireless visibility and now proactively prevent network issues
I am somewhat uncertain about the room for improvement for Juniper Mist Wireless Access Points because I am sure that some concepts will be incorporated in the future. Recently, HP acquired Juniper, and now under the HP umbrella, we have both Aruba and Juniper Mist, which raises questions about how to compete in the market. Customers often ask me to compare them, and I have to pitch both even though they are from the same organization. Regarding gaps for improvement for Juniper Mist Wireless Access Points, I think pricing is a complicated issue since Cisco can drastically reduce prices, unlike Juniper.
Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
8%
Educational Organization
7%
Computer Software Company
17%
Financial Services Firm
10%
Educational Organization
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Juniper Wireless Access Points (AP Series)?
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
What needs improvement with Juniper Wireless Access Points (AP Series)?
Since Juniper was taken over by HPE, we are waiting to understand HP's policies. While Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...
 

Also Known As

Juniper Wireless Access Points (AP Series), Mist Access Points
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Juniper Mist Wireless Access Points vs. Mist AI and Cloud and other solutions. Updated: December 2025.
879,425 professionals have used our research since 2012.