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Mist AI and Cloud vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Mist AI and Cloud offer significant ROI by reducing OpEx, enhancing control, and providing cost-effective training despite high pricing.
Sentiment score
1.0
Ruckus Wireless boosts ROI with cost savings, superior connectivity, and reliable performance, enhancing user satisfaction and Wi-Fi usage.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
 

Customer Service

Sentiment score
7.0
Mist AI and Cloud's customer service is mixed, praised for technical support but criticized for sales support and response time.
Sentiment score
6.7
Ruckus Wireless receives mixed reviews on service; while some praise support, others note delays and inconsistent quality.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
I rate technical support from Juniper as eight out of ten, and I am totally satisfied with the support.
The issues were mainly related to response time.
I have contacted Ruckus support through our managed services vendor, but the responses have been delayed, possibly due to the vendor.
 

Scalability Issues

Sentiment score
8.3
Mist AI and Cloud are scalable, supporting thousands of users while requiring careful network planning to prevent connectivity issues.
Sentiment score
6.3
Ruckus Wireless offers excellent scalability, seamless integration, and effortless expansion, ensuring robust performance across diverse and dense environments.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
With the Ruckus R1 Cloud, I just need to put it into the venue, and it will automatically sync up and configure itself.
 

Stability Issues

Sentiment score
8.1
Mist AI and Cloud offers stable, secure solutions with advanced features, ensuring consistent performance and improved efficiency through AI optimization.
Sentiment score
7.0
Ruckus Wireless is praised for its stability and reliability, with minor issues mostly related to external factors.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

Improvements needed in Mist AI include configuration, integration, pricing, user support, documentation, third-party management, and marketing, especially in Brazil.
Ruckus Wireless faces challenges with pricing, product availability, cloud maturity, scalability, support, and feature enhancements.
They should focus on making their GUI more user-friendly.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
The current reporting is limited to 30 days, and it would be helpful if there was an option to extend it to one year.
 

Setup Cost

Enterprise users view Mist AI pricing as competitive, but setup costs and additional fees vary by region and features.
Ruckus Wireless offers competitive pricing, valued for efficiency, but support costs can concern compared to Ubiquiti or Aruba.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
Ruckus Wireless is quite economical compared to Meraki or Cisco Umbrella APs.
 

Valuable Features

Mist AI and Cloud enhance network management with AI-driven automation, fast connectivity, and seamless integration for efficient monitoring.
Ruckus Wireless excels with innovative technology, ease of management, and reliability, making it popular for enhanced performance and support.
It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
The most valuable feature of Ruckus Wireless is its AI capability, which automatically scales up and down the coverage areas.
 

Categories and Ranking

Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Ranking in Wireless LAN
2nd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
104
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 1.6%, down from 2.9% compared to the previous year. The mindshare of Ruckus Wireless is 13.8%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless13.8%
Mist AI and Cloud1.6%
Other84.6%
Wireless LAN
 

Featured Reviews

Mohammed Junaid Khatib - PeerSpot reviewer
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
Xander Janse Van Rensburg - PeerSpot reviewer
Reliable and high-performance wireless networking with exceptional stability, scalability, and robust feature set
One of the most valuable features I appreciate is auto channelization, facilitated by a proprietary product called ChannelFly. This feature enables APs in a specific zone to automatically adjust their channels, optimizing performance. Additionally, Ruckus Wireless stands out for its ability to reuse certain beams, resulting in smaller data spots. In my experience with various products, Ruckus Wireless consistently delivers unparalleled throughput, coverage, and reliability in wireless networking across different environments. As a noteworthy point, the newly launched WiFi 7 standard is measured against Ruckus's WiFi 7 AP, establishing it as the global benchmark. When it comes to WiFi, Ruckus sets the standard, outperforming competitors with its superior performance and capabilities.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Educational Organization
9%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
12%
Comms Service Provider
11%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise21
Large Enterprise25
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
Mist AI and Cloud is not an expensive tool and is very competitive. Since there is a wide range of services and devices, it's hard to provide a particular price range. It would only be possible to ...
What needs improvement with Mist AI and Cloud?
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Mist AI and Cloud vs. Ruckus Wireless and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.