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Backup Administrator Individual Contributor at a financial services firm with 10,001+ employees
Real User
Top 20
An automated backup and recovery software with an easily manageable file system backup, but the scheduler setup could be better
Pros and Cons
  • "The normal file system backup is easy to manage, and our success rate is quite high."
  • "The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."

What is our primary use case?

We use Micro Focus Data Protector to back up all our infra servers, plus file share and some VM backup.

What is most valuable?

The normal file system backup is easy to manage, and our success rate is quite high.

What needs improvement?

The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements. Furthermore, if we want to change something, we have to run it through all the policies one by one. They don't have a central place to modify and apply it to all the policies. The virtual environment backup could also be better.

For how long have I used the solution?

I have been using Micro Focus Data Protector for four years.

What do I think about the stability of the solution?

It's a stable solution, but every upgrade is such a headache. For example, we currently have to upgrade to a new version, but somehow the connection to storage isn't happening because there are issues with the library.

What do I think about the scalability of the solution?

Micro Focus Data Protector is scalable. It's quite simple as we can just add on more media to fulfill all the requirements. Right now, a few thousand people use this solution in our organization.

How are customer service and technical support?

We had a few cases through email, but one pain point is that they always go through to level one, go to level two, and so on. They spend a lot of time explaining what's going on before the problem is solved. 

Which solution did I use previously and why did I switch?

Previously, we used Veritas Backup Exec. So, compared to Veritas Backup Execs, it's a little bit cheaper.

How was the initial setup?

The initial setup is quite straightforward, like Master Media Server. 

What's my experience with pricing, setup cost, and licensing?

Our licensing is on a capacity basis.

What other advice do I have?

I wouldn't recommend Micro Focus Data Protector to be used as a cloud backup. But for on-premise and file share use, it's quite okay.

On a scale from one to ten, I would give Micro Focus Data Protector a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Manager - IT Systems at a transportation company with 501-1,000 employees
Real User
Top 5Leaderboard
Easy to use and scalable with a straightforward setup

What is our primary use case?

We primarily use the solution as a backup. It basically backs up all of my premium items.

What is most valuable?

It's a good product that's pretty easy to use. The solution is scalable.  The initial setup is rather straightforward.

What needs improvement?

It would be ideal if they could improve their level of support.

For how long have I used the solution?

We've been using the solution for eight years or so. It's been a while. 

What do I think about the scalability of the solution?

The product is scalable. If a company wants to expand it, it can do so. It's not a problem.  We have less than 100 people on the solution right now. 

How are customer service and technical support?

The level of support is lacking. They need to step up the…

What is our primary use case?

We primarily use the solution as a backup. It basically backs up all of my premium items.

What is most valuable?

It's a good product that's pretty easy to use.

The solution is scalable. 

The initial setup is rather straightforward.

What needs improvement?

It would be ideal if they could improve their level of support.

For how long have I used the solution?

We've been using the solution for eight years or so. It's been a while. 

What do I think about the scalability of the solution?

The product is scalable. If a company wants to expand it, it can do so. It's not a problem. 

We have less than 100 people on the solution right now. 

How are customer service and technical support?

The level of support is lacking. They need to step up the level of service they offer. We aren't 100% satisfied. They are friendly, however, they aren't really flexible. 

How was the initial setup?

The installation is pretty straightforward and simple. It's not too complex or overly difficult. A company wouldn't have any trouble setting it up.

The deployment is fast and likely you can have it up and running in a day.

You don't need a big technical team to handle deployment and maintenance. You might just need two people who are engineers. 

What about the implementation team?

I handled the implementation by myself. I did not need the help of any integrators or consultants at the time. 

What's my experience with pricing, setup cost, and licensing?

The product is reasonably priced. It's not too expensive. 

What other advice do I have?

We're currently using version 10 of the solution. 

I'd rate the solution at an eight out of ten. It's pretty good. 

I'd recommend the solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Engineer at a computer software company with 501-1,000 employees
Real User
We use it to back up to VTLs without any problem
Pros and Cons
  • "Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP."
  • "In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."

What is our primary use case?

Our primary use case is to back up databases, file systems, servers and information in the database.

What is most valuable?

Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP.

What needs improvement?

In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations.

The feature I would like to see in the next release is only more integration with new databases.

For how long have I used the solution?

I have been using Micro Focus Data Protector for about 20 years.

We are currently using the latest update in some platforms. We are using version 10.

What do I think about the stability of the solution?

Its performance and stability are okay.

In terms of maintenance, we only need to do updates when we receive information. Not more than.

What do I think about the scalability of the solution?

Micro Focus Data Protector is an easily scalable solution.

We have six people in my company using it.

How was the initial setup?

The initial setup was simple for me because I am experienced and have used Data Protector for many years. It takes one hour maximum.

What other advice do I have?

I would recommend Micro Focus Data Protector to other users.

On a scale of one to ten, compared with other solutions, I would give it a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Operations Manager at a wholesaler/distributor with 1-10 employees
Real User
Easy to use, stable, and provides heterogeneous protection

What is our primary use case?

The solution is used in protection across a heterogeneous computing environment.

What is most valuable?

What I like the most about this solution is that I can change and access the Oracle file. 

What needs improvement?

I would like to see a better user interface in the next release. 

For how long have I used the solution?

I have used the solution for 20 years. 

What do I think about the stability of the solution?

In my experience, I found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable. There are approximately 10 users using it in my organization.

How are customer service and technical support?

Since I am using the solution as a trainer, I have not used any technical support. …

What is our primary use case?

The solution is used in protection across a heterogeneous computing environment.

What is most valuable?

What I like the most about this solution is that I can change and access the Oracle file. 

What needs improvement?

I would like to see a better user interface in the next release. 

For how long have I used the solution?

I have used the solution for 20 years. 

What do I think about the stability of the solution?

In my experience, I found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable. There are approximately 10 users using it in my organization.

How are customer service and technical support?

Since I am using the solution as a trainer, I have not used any technical support.  

Which solution did I use previously and why did I switch?

I have used StorONE solution before. 

How was the initial setup?

I have installed the solution myself. It was easy and took approximately 40 minutes. 

What about the implementation team?

 There is one administrator necessary for the deployment of the solution. 

What's my experience with pricing, setup cost, and licensing?

The solution requires paying for a license.

What other advice do I have?

I would recommend the solution to others. 

I rate Micro Focus Data Protector an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior IT Manager with 501-1,000 employees
Real User
Top 5
Reliably backs up data and files in our diverse environment

What is our primary use case?

We are using this solution to back up our data from SAP HANA and Microsoft applications. We also use it to back up our domain and file servers.

What is most valuable?

The most valuable feature is the capability to back up our SQL server. We also use this product to back up our Linux file system.

What needs improvement?

The interface has been the same for many years and needs to be updated. The dashboard has changed, but that only deals with part of the backup process.

For how long have I used the solution?

We have been using Micro Focus Data Protector for 15 years.

What do I think about the stability of the solution?

We haven't had any issues with respect to stability.

What do I think about the scalability of the solution?

The…

What is our primary use case?

We are using this solution to back up our data from SAP HANA and Microsoft applications. We also use it to back up our domain and file servers.

What is most valuable?

The most valuable feature is the capability to back up our SQL server.

We also use this product to back up our Linux file system.

What needs improvement?

The interface has been the same for many years and needs to be updated. The dashboard has changed, but that only deals with part of the backup process.

For how long have I used the solution?

We have been using Micro Focus Data Protector for 15 years.

What do I think about the stability of the solution?

We haven't had any issues with respect to stability.

What do I think about the scalability of the solution?

The scalability is very nice.

What other advice do I have?

Overall, this is a good product and it hasn't given us any problems.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
Real User
Top 5
Easy setup but lacks compatibility and scalability

What needs improvement?

This product needs a lot of improvement both on the technical side and in its pricing and compatibility.

What do I think about the scalability of the solution?

This solution is not scalable.

How are customer service and support?

I don't think this product has a good support center.

How was the initial setup?

The initial setup was relatively easy.

What other advice do I have?

I would rate this solution as five out of ten.

What needs improvement?

This product needs a lot of improvement both on the technical side and in its pricing and compatibility.

What do I think about the scalability of the solution?

This solution is not scalable.

How are customer service and support?

I don't think this product has a good support center.

How was the initial setup?

The initial setup was relatively easy.

What other advice do I have?

I would rate this solution as five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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