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Pros & Cons summary

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Prominent pros & cons

PROS

LogPoint offers excellent reporting features, enabling customers to meet compliance needs effectively.
The search and analytics features of LogPoint are highly valuable, providing flexibility and comprehensive insights.
LogPoint combines SIEM and SOAR into one solution, offering exceptional integration and functional synergy.
The use of AI and machine learning makes LogPoint outstanding for monitoring endpoints and user activity through UEBA capabilities.
LogPoint's cost-effectiveness and robust support services are significant advantages, with rapid response to queries and ongoing assistance.

CONS

There is a demand for more integrations and third-party solutions like incident response platforms.
User behavior analytics incurs an extra cost and is not included with standard products.
Handling logs that are free form or not of a specific length is challenging and is a common issue with Logpoint.
Logpoint is not a SaaS solution and must be on-premises.
Stability is a concern with reports indicating glitches and downtimes, rated six out of ten.
 

Logpoint Pros review quotes

Subhash Sreenivasan - PeerSpot reviewer
Jun 21, 2024
In my experience with medium-sized operations, LogPoint's scalability is excellent, so I would rate it a ten out of ten.
reviewer1052424 - PeerSpot reviewer
Dec 8, 2021
It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.
reviewer1853646 - PeerSpot reviewer
May 20, 2022
The solution's most valuable aspect is the combination of the software and the support that they have.
Learn what your peers think about Logpoint. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
reviewer1944636 - PeerSpot reviewer
Aug 22, 2022
The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined.
Muhammad UmarRaza - PeerSpot reviewer
Nov 15, 2022
What I like best about LogPoint is its cost-effectiveness compared to other solutions. LogPoint also has better dashboards which I find valuable. I also like that you can create use cases based on your assets.
accountm237963 - PeerSpot reviewer
Feb 4, 2021
They basically charge you in a better way.
KK
Aug 4, 2019
The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report.
Rifat Hasan - PeerSpot reviewer
Oct 23, 2025
The most valuable feature, which is endpoint security, is included in Logpoint, and an extra feature is the integration.
JK
Apr 12, 2020
Technical support is responsive and very friendly.
PW
Jan 6, 2021
The most valuable features are the ones that we use the most, which are the search and report facilities.
 

Logpoint Cons review quotes

Subhash Sreenivasan - PeerSpot reviewer
Jun 21, 2024
The documentation part is something that needs to be improved, as well as the threat intelligence investigation part.
reviewer1052424 - PeerSpot reviewer
Dec 8, 2021
The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast.
reviewer1853646 - PeerSpot reviewer
May 20, 2022
One of the downsides is it is not a SaaS solution. It must be on-premises.
Learn what your peers think about Logpoint. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
reviewer1944636 - PeerSpot reviewer
Aug 22, 2022
One of the things we faced last year was that we had some memory issues with the server running. We were running them as virtual services, and we were facing some performance issues. Back then, there were some things that had already been solved at the end, but one of the small issues we had was that it was quite memory-consuming. After one upgrade that we did, we faced some performance issues.
Muhammad UmarRaza - PeerSpot reviewer
Nov 15, 2022
What could be improved in LogPoint is its UI because it's less friendly to users than LogRhythm. The UI could be more aesthetically appealing to users. It's completely outdated.
accountm237963 - PeerSpot reviewer
Feb 4, 2021
The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness.
KK
Aug 4, 2019
Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good.
Rifat Hasan - PeerSpot reviewer
Oct 23, 2025
Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation.
JK
Apr 12, 2020
The interface needs things like wizards that will assist with creating complex correlation rules.
PW
Jan 6, 2021
I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products.