Logpoint and Huntress Managed EDR operate in the cybersecurity realm, with Logpoint focusing on log management and SIEM, while Huntress targets threat detection and response. Logpoint offers cost-effective pricing and superior support, giving it an advantage in terms of cost structure and user assistance. Conversely, Huntress is preferred for its advanced detection and response features, justifying its higher price tag due to its managed services and proactive security measures.
Features: Logpoint is recognized for its event correlation, log management, and efficient analytics. It supports high-level integration and user-specific log collection to enhance reporting. Huntress stands out with advanced endpoint protection, leveraging its expert threat-hunting SOC for agile security alerts and automated threat isolation.
Room for Improvement: Logpoint should advance to a cloud-native solution with expanded integrations, as improvements in log handling and simplifying complex rule creation are necessary. Huntress could benefit from a more intuitive dashboard, deeper EDR integrations, and enhanced API reporting capabilities. Both need to improve integrations, yet they focus on different developmental aspects.
Ease of Deployment and Customer Service: Logpoint's primarily on-premises deployment is resource-heavy, but users report efficient setup and responsive support. Conversely, Huntress offers a cloud-centric model for easier deployment and benefits from agile, reliable customer service that enhances user experiences, despite occasional integration challenges.
Pricing and ROI: Logpoint's fixed-price model aids budgeting though some find it costly. Pricing flexibility with discounts is favorable, helping users achieve ROI through compliance and efficiency. Huntress pricing reflects its comprehensive feature set and value, with users experiencing significant ROI in threat mitigation and operational security, aligning with its strong support and security offerings.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
Logpoint's customer support is not sufficient with only one engineer in the US.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
I have received reports indicating glitches and downtimes with Logpoint.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
I rate the pricing at eight, suggesting it's relatively good or affordable.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
Logpoint is a cutting-edge security information and event management (SIEM) solution that is designed to be intuitive and flexible enough to be used by an array of different businesses. It is capable of expanding according to its users' needs.
Benefits of Logpoint
Some of the benefits of using Logpoint include:
Reviews from Real Users
Logpoint is a security and management solution that stands out among its competitors for a number of reasons. Two major ones are its data gathering and artificial intelligence (AI) capabilities. Logpoint enables users to not only gather the data, but also to maximize both the amount of data that can be gathered and its usefulness. It removes many of the challenges that users may face in data collection. The solution allows users to set rules for collection and then it pulls information from sources that meet the rules that have been set. This data is then broken into manageable segments and ordered. Users can then analyze these ordered segments with ease. Additionally, LogPoint utilizes both machine learning and AI technology. Users gain the ability to protect themselves from and if necessary resolve emerging threats as soon as they arise. The AI sets security parameters for a user’s system. These act as a baseline that are triggered and notify the user if anything deviates from the rules that it set up.
The chief infrastructure & security officer at a financial services firm writes, “It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. Logpoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parsed because all logs are not the same, but with Logpoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.”
A. Secca., a Cyber Security Analyst at a transportation company, writes, “It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all of the user’s activities. It devises a baseline and monitors if there is any deviation from the baseline.”
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