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IBM FileNet OverviewUNIXBusinessApplication

IBM FileNet is #5 ranked solution in top Enterprise Content Management tools. PeerSpot users give IBM FileNet an average rating of 7.0 out of 10. IBM FileNet is most commonly compared to OpenText Content Suite Platform: IBM FileNet vs OpenText Content Suite Platform. IBM FileNet is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.
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What is IBM FileNet?

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM FileNet Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

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IBM FileNet Reviews

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Manager Operational Excellence at Cognizant
Real User
Useful workflow, beneficial content, but setup could improve

What is our primary use case?

I have been working remotely for an insurance client and I use IBM File Manager.

What is most valuable?

The most valuable features of IBM File Manager are workflow, content, and process capabilities.

What needs improvement?

IBM File Manager should improve the UI. There should be more customization based on the user.

For how long have I used the solution?

I have been using IBM File Manager for eight years.

Buyer's Guide
Enterprise Content Management
July 2022
Find out what your peers are saying about IBM, Microsoft, OpenText and others in Enterprise Content Management. Updated: July 2022.
622,358 professionals have used our research since 2012.

What do I think about the stability of the solution?

I have found IBM File Manager to be stable.

What do I think about the scalability of the solution?

IBM File Manager is scalable and it is easy to do.

We have approximately 100 users using this solution.

How are customer service and support?

I rate the technical support of IBM File Manager a three out of five. They could improve by being more responsive.

How was the initial setup?

The rate of initial setup complexity of IBM File Manager a two out of five. Whereas five is complex.

What about the implementation team?

We have two people for the maintenance and support of the solution.

I rate the technical support from IBM File Manager a three out of five.

What other advice do I have?

I rate IBM File Manager a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free Enterprise Content Management Report and find out what your peers are saying about IBM, Microsoft, OpenText, and more!
Updated: July 2022
Buyer's Guide
Download our free Enterprise Content Management Report and find out what your peers are saying about IBM, Microsoft, OpenText, and more!