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Google Cloud Identity vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Cloud Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
8th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
26
Ranking in other categories
Enterprise Mobility Management (EMM) (11th), Cloud Resource Access Management (5th)
Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (7th), Data Governance (10th), Access Management (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of April 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Google Cloud Identity is 9.3%, down from 11.1% compared to the previous year. The mindshare of Ping Identity Platform is 3.8%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.8%
Google Cloud Identity9.3%
Other86.9%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

BL
Head - Work Transformation at Econz
User lifecycle management becomes streamlined with unified access and context-aware policies
If applications support SAML protocols, integration is always an easy task. However, there are difficulties with form-based applications or LDAP-based applications, particularly traditional applications. We need more flexibility not only with SAML but also with LDAP-based and form-based applications. Context-aware access currently only works with SAML-based applications. If other application integrations could support context-aware access, that would be helpful, as companies are in a transition mode with various traditional, form-based, and LDAP-based applications. Mobile device management could be improved. Through Google Cloud Identity, we can manage Android applications and have control over iOS devices, but container functionality is missing. This is particularly important for BYOD (Bring Your Own Device) scenarios, especially in India where the market is now split equally between iOS and Android users. Improvements in this area and integration capabilities would be beneficial.
SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the performance."
"The solution is moderate to difficult to use. I found the approach was practical. Following the steps made it very easy to use."
"One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users."
"Cloud Identity is scalable enough for our needs, and it's serving more than 3,000 users in our organization."
"The best features of Google Cloud Identity are that it's free and works with modern applications, meaning if it's OAuth or using the OAuth protocol, it's very easy to integrate with those applications."
"The tool provides a free service that you can integrate for laptop authentication. You also don’t need a separate Active Directory."
"The solution has a good amount of features, integrates well with Azure products, is easy to set up, has good stability, and can scale."
"The most beneficial feature for enhancing security is context-aware access."
"We use the product to run different reports."
"This is a user-friendly solution."
"People use the solution to secure their applications and authenticate particular processes."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"If someone is looking for a solution that works both for on-prem or hybrid, I strongly recommend opting for the cloud."
"It provides ease of connecting all our devices."
"It is a very stable solution."
 

Cons

"They are going ahead and adding a few more things to the Google Cloud premium edition. Their stock management and remote computer management can be improved."
"The one place it could be improved is the password vaulting. The password vaulting does not prevent the admins from reading users' passwords, and that's a debate."
"The customer service and support team is not so good."
"The integration should be made easier."
"There is room for improvement in the configuration of their security policies. It seems quite basic."
"I want the tool to improve its support. It should also incorporate some functionalities. Currently, preparing presentations in Google is a pain point. The tool’s certain features like user provisioning are not intuitive as well. The product’s LDAP support is very poor. Clients do not trust the product due to the spam."
"Google Cloud Identity can be improved by having better integration with Active Directory, but since Active Directory is also a Microsoft solution, we don't think it will happen; that's the only disadvantage of Google."
"If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"The product's community has certain shortcomings that require improvement."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"Ping Identity Platform must improve its UI since its management console is complicated."
"The solution should allow for better integration with other platforms and the UBT."
 

Pricing and Cost Advice

"The pricing is a bit expensive."
"The licensing cost depends on the partners and the relationship between the company and the partners."
"We probably spend about $50,000 a year on licensing."
"The solution is not expensive."
"The product is billed on a monthly basis depending on the number of users."
"Licensing fees are on a yearly basis."
"The fees are paid monthly and there are no additional costs other than the licensing fees."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not very expensive."
"Ping Identity Platform is not an expensive solution."
"PingID's pricing is pretty competitive."
"The product is costly."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The pricing is neither too expensive nor too cheap."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
8%
Financial Services Firm
22%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What is your experience regarding pricing and costs for Google Cloud Identity?
It's crucial to monitor costs carefully, as there can be unexpected charges. I have been charged even when there was supposed to be free credit.
What needs improvement with Google Cloud Identity?
If you are asking about room for improvement with Google Cloud Identity, whatever is there already, cost is the only problem. If you are comparing with GCP, OCI, the cost will be a little bit highe...
What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
 

Also Known As

Cloud Identity, Cloud Identity Premium
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

ExtraHop Networks, HealthChannels
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Google Cloud Identity vs. Ping Identity Platform and other solutions. Updated: April 2026.
890,071 professionals have used our research since 2012.