Google Cloud Identity vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Google Cloud Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
7.6
Number of Reviews
21
Ranking in other categories
Enterprise Mobility Management (EMM) (7th)
Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (5th), Data Governance (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of June 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Google Cloud Identity is 13.5%, down from 21.0% compared to the previous year. The mindshare of Ping Identity Platform is 7.6%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Unique Categories:
Enterprise Mobility Management (EMM)
1.6%
Single Sign-On (SSO)
12.4%
Authentication Systems
1.3%
 

Featured Reviews

SA
Dec 7, 2023
A suite of cloud computing services that provides a series of modular cloud services including computing
The sole use case is to achieve a unified account experience across various platforms, specifically with Google Cloud Identity It's a data field list aiding in the onboarding and offboarding process. It enables centralized security control for the account, eliminating the need to manage it…
PB
May 23, 2023
A robust cloud-based multi-factor solution with a good customer support team
I wonder if there are multi factors in improving. It's always a deterrent to productivity, naturally. Since I've been on this journey for three years, I've seen the product improve in the sense that it's less impact on productivity. In the beginning days, we had challenges with paying, finding the network, and signing its back-end service in the cloud. However, that's been drastically improved over the years. The other thing we did was allow users to manage their device profiles. So they can either go in and register on Ubiquiti or a phone directly with the user interface now or web interface, and they can also set their default device which they want to use. So they, like Ubiqui working with PingID, tend to be the default of choice. So they set their Ubiquiti to the default device. And then whenever MFA is prompted, they have the Ubiquiti or default device. So that was a great improvement. And the way we implemented PingID, it's the same user interface regardless if you're getting into VPN, the vault applications, or a laptop or desktop. So it's the same user interface to manage profiles centrally on a server. Hence if they change it for one use case, they change it for another.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that you can manage users from one central location."
"The Cloud Identity is well advanced in terms of features, applications, and the components that it is offering."
"Cloud Identity is scalable enough for our needs. It's serving more than 3,000 users in our organization."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The initial setup is easy."
"The main control page and the ability to manage all our users from a web-based portal are the most valuable aspects of the solution. That's particularly useful because we're a heterogeneous network."
"One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users."
"Google Cloud Identity uses what they call organizational units (OUs) instead of the security groups you'd find in Microsoft's Entra."
"The solution is stable. We haven't experienced any bugs or glitches."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"We use the product to run different reports."
"This is a user-friendly solution."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
 

Cons

"If I were to suggest enhancements, it would mainly revolve around ensuring compatibility and maximizing integration options with various services."
"The interface could be more user-friendly."
"I want the tool to improve its support. It should also incorporate some functionalities. Currently, preparing presentations in Google is a pain point. The tool’s certain features like user provisioning are not intuitive as well. The product’s LDAP support is very poor. Clients do not trust the product due to the spam."
"Google Cloud Identify could make the technology used easier to understand as a layman making it more user-friendly."
"The pricing for this solution is a little bit higher than AWS and others, which is something that should be improved."
"The customer service and support team is not so good."
"If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either."
"The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"PingID would benefit from a better user interface for integration."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"The product is not customizable."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"It requires some expertise to set up and manage."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
 

Pricing and Cost Advice

"Licensing fees are on a yearly basis."
"We probably spend about $50,000 a year on licensing."
"The solution is not expensive."
"The licensing cost depends on the partners and the relationship between the company and the partners."
"When I worked on Cloud Identity, they offered a free or enterprise version. You can synchronize and create up to 100 user identities in the free version. After that, you have to purchase a business or enterprise license. In that model, you'll be charged based on the number of users."
"The pricing is a bit expensive."
"I rate the product price a seven on a scale of one to ten, where one is a low price, and ten is a high price."
"The fees are paid monthly and there are no additional costs other than the licensing fees."
"The product is costly."
"PingID's pricing is pretty competitive."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping offers flexible pricing that's not standardized."
"The pricing is neither too expensive nor too cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What do you like most about Google Cloud Identity?
The most valuable feature of Google Cloud Identity is its stability.
What is your experience regarding pricing and costs for Google Cloud Identity?
Google Cloud Identity has a yearly licensing fee, but I had some discounts from the hosting provider. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pric...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Cloud Identity, Cloud Identity Premium
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

ExtraHop Networks, HealthChannels
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Google Cloud Identity vs. Ping Identity Platform and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.