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Google Cloud Identity vs Okta Workforce Identity comparison

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Executive Summary
Updated on May 10, 2022

We performed a comparison between Google Cloud Identity and Okta WorkForce Identity based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of both solutions tell us their installation and deployment are straightforward and simple to complete.
  • Features: Users tell us Google Cloud Identity is user-friendly and very easy to use, even for the complete novice. The GUI is intuitive and makes it very easy to complete any task. A favorite feature is the SSO (single sign-on); it can be used as an identity or service provider. There is also an organization unit feature that allows users to set specific protocols and policies based on preset group or organization criteria. Some users mention that they would like to have the ability to customize alerts and notifications, as Google's default alerts do not offer enough coverage. Users also suggest that monitoring be streamlined so that user activity can be more easily monitored.

    Okta WorkForce Identity users like that the solution integrates well with many other third-party solutions and applications. Okta simplifies employees' onboarding and offboarding to a single pane of glass, which greatly reduces admin time and helps to keep organizations secure at all times. Additionally, the SSO and MFA features are extremely beneficial in keeping organizations secure. Okta users would like to see the guest user access improved. They also feel that there should be more API integrations and that the overall interface could be cleaner and crisper.

  • Pricing: Google Cloud Identity users tell us the pricing is very competitive and very affordable. Okta WorkForce Identity users for the most part say the solution is very expensive - a luxury item. However, we did hear from several users that feel the cost, although exorbitant, is a good value for the thorough security benefits the solution provides.
  • Service and Support: Google Cloud Identity users feel the service and support could be better. Okta WorkForce Identity users are very satisfied with the service, support, and response time they have experienced.

Comparison Results: Okta WorkForce Identity is the preferred choice when it comes to Identity and Access Management solutions. Okta is easy to use, offers great integrations with numerous solutions, and is a safe, secure, and robust solution. Additionally, it is very fast, responsive, and has great performance. The SSO, MFA, and other beneficial feature sets make it a complete and reliable product. The only downside is the price.

To learn more, read our detailed Google Cloud Identity vs. Okta Workforce Identity report (Updated: July 2022).
Buyer's Guide
Google Cloud Identity vs. Okta Workforce Identity
July 2022
Find out what your peers are saying about Google Cloud Identity vs. Okta Workforce Identity and other solutions. Updated: July 2022.
610,812 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The security features are great. They will report in advance to you in the case of suspicious activity.""Microsoft Azure AD is easy to install and is a stable solution.""It's something we have to deal with every day. It is present. If you're in a domain environment, you'll need it to log in. If you work in a Microsoft-centric environment, you can't avoid it.""Multi-factor authentication (MFA) has improved our customers' security posture. Multi-factor authentication has two layers of authentication, which helps in case you input your credentials into a phishing website and then it has access to your credentials. So if they use your credentials, then you have proof on your phone that was sent to the end user.""It is easy to manage. I can manage systems with policies and automate our systems. Any professional system can be easily integrated with Azure Active Directory. It is widely used with Windows versions.""The most important things of Azure Active Directory are the security and the facility to manage all the services and users. It is very easy to manage users and assign roles, permissions, and access. At the same time, it is a very secure environment. Microsoft takes security very seriously. They take care of all the security and all the factors to prevent any kind of data or information compromise.""The security and infrastructure management features are the most valuable ones for us.""It is a central point where we provide the cloud lock-in for our company. We focus the multi-factor authentication within Azure AD before jumping to other clouds or software as a service offerings. So, it is the central point when you need to access something for our company within the cloud. You go to Azure AD and can authenticate there, then you move from there to the target destination or the single sign-on."

More Azure Active Directory (Azure AD) Pros →

"I think the first thing that is great is that it gives you a lot of features, like login, and then vaulted passwords and secure LDAP. It becomes easier for the end customer to leverage all those features without going to a higher SKU of G Suite.""One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users.""The solution is moderate to difficult to use. I found the approach was practical. Following the steps made it very easy to use.""Cloud Identity is scalable enough for our needs. It's serving more than 3,000 users in our organization.""Google is always on its own. Google Cloud Identity is pretty good on every point.""It's easy to set up."

More Google Cloud Identity Pros →

"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.""This solution has a lot of capabilities and features.""The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management.""The support for YubiKey is really good because you don't actually have to type in your username and password.""The initial setup is easy.""One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned.""Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing.""The product requires very little maintenance."

More Okta Workforce Identity Pros →

Cons
"The solution was difficult to scale because the group's configuration was complex. I would rate the scalability level of Azure Active Directory a five out of ten.""Its price should be improved. It is very expensive for Turkish people.""Overall, it's not a very intuitive solution.""I would like it to be easier to integrate third-party applications.""Azure AD needs to be more in sync. The synchronization can be time-consuming.""I think something that is key would be the group policies replication over the cloud, in order to prevent or to avoid relying on the on-premise Active Directory servers and to manage group policies.""We would like to have more granularity in the Azure conditional access in order to be able to manage more groups for devices and for applications.""The solution could be improved when it comes to monitoring and logging as these are the most critical areas in case something was to go wrong."

More Azure Active Directory (Azure AD) Cons →

"If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either.""Technical support is slow.""They are going ahead and adding a few more things to the Google Cloud premium edition. Their stock management and remote computer management can be improved.""Google Cloud Identify could make the technology used easier to understand as a layman making it more user-friendly.""The one place it could be improved is the password vaulting. The password vaulting does not prevent the admins from reading users' passwords, and that's a debate.""The interface could be more user-friendly."

More Google Cloud Identity Cons →

"The solution should have greater on-premises availability, not just cloud and more package customization in its processing.""The guest user access could be improved.""We've not had any problems with Okta.""It can have more API integrations.""The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product.""Okta Workforce Identity can improve by having more features in governance.""Application updates are lacking. Customer support needs to be improved.""The integration with third-party tools needs to be improved."

More Okta Workforce Identity Cons →

Pricing and Cost Advice
  • "This product is sold as part of the enterprise package and our licensing fees are paid on a yearly basis."
  • "MFA and P2 licenses for two Azures for fully-enabled scenarios and features cost a lot of money. This is where Okta is trying to get the prices down."
  • "We are a non-profit organization, so we get good prices from Microsoft for their products. It is working well, but it could be cheaper. For the type of organization we are, it would be good if they could give a little bit more and be more generous like Google, which has completely free services. Microsoft has free versions or web services called Office 365 E1, which is free for use, but we want to have it with more qualified clients."
  • "We pay about $35 per user."
  • "I think we're on the E3 — I think it was about 35 dollars per user."
  • "We got a good deal. If you get rid of all the products providing features that Azure Suite can provide, then it makes sense cost-wise."
  • "Microsoft has a free version of Azure AD. So, if you don't do a lot of advanced features, then you can use the free version, which is no cost at all because it is underpinning Office 365. Because Microsoft gives it to you as a SaaS, so there are no infrastructure costs whatsoever that you need to incur. If you use the free version, then it is free. If you use the advanced features (that we use), it is a license fee per user."
  • "Make sure that you get the most out of your Office 365 licenses for Azure AD. If you have additional concerns for users who don't have an Office 365 license, consider Azure AD Premium P1 and P2. Be aware that you have to evaluate your license usage beforehand."
  • More Azure Active Directory (Azure AD) Pricing and Cost Advice →

  • "When I worked on Cloud Identity, they offered a free or enterprise version. You can synchronize and create up to 100 user identities in the free version. After that, you have to purchase a business or enterprise license. In that model, you'll be charged based on the number of users."
  • More Google Cloud Identity Pricing and Cost Advice →

  • "It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
  • "License is around US$20,000 annually."
  • "I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • More Okta Workforce Identity Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:It's included within a wider bundle of Microsoft 365 products.
    Top Answer:The ability to manage and authenticate against on-premises solutions would be beneficial.
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a… more »
    Top Answer:Okta Workforce Identity scales up by the user, and then by the service that you're purchasing. The solution is not the… more »
    Top Answer:Okta Workforce Identity could improve provisioning it can be made simpler. They are implementing in one of the newer… more »
    Comparisons
    Also Known As
    Azure Active Directory
    Cloud Identity, Cloud Identity Premium
    Learn More
    Overview


    Azure Active Directory (Azure AD), part of Microsoft Entra, is an enterprise identity service that provides single sign-on, multifactor authentication, and conditional access to guard against 99.9 percent of cybersecurity attacks.

    Azure Active Directory (Azure AD) is a cloud-based identity and access management service. This service helps your employees access external resources, such as Microsoft 365, the Azure portal, and thousands of other SaaS applications. Azure Active Directory also helps them access internal resources like apps on your corporate intranet network, along with any cloud apps developed for your own organization.

    Azure AD is intended for:

    • IT admins: As an IT admin, use Azure AD to control access to your apps and your app resources, based on your business requirements. For example, you can use Azure AD to require multi-factor authentication when accessing important organizational resources. You can also use Azure AD to automate user provisioning between your existing Windows Server AD and your cloud apps, including Microsoft 365. Finally, Azure AD gives you powerful tools to automatically help protect user identities and credentials and to meet your access governance requirements.
    • App developers: As an app developer, you can use Azure AD as a standards-based approach for adding single sign-on (SSO) to your app, allowing it to work with a user's pre-existing credentials. Azure AD also provides APIs that can help you build personalized app experiences using existing organizational data. 
    • Microsoft 365, Office 365, Azure, or Dynamics CRM Online subscribers: As a subscriber, you're already using Azure AD. Each Microsoft 365, Office 365, Azure, and Dynamics CRM Online tenant is automatically an Azure AD tenant. You can immediately start to manage access to your integrated cloud apps.

    Cloud Identity is an Identity as a Service (IDaaS) and enterprise mobility management (EMM) product. It offers the identity services and endpoint administration that are available in G Suite as a stand-alone product. As an administrator, you can use Cloud Identity to manage your users, apps, and devices from a central location - the Google Admin console.

    Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on-premises or on a mobile device, Okta helps IT become more secure, make people more productive, and maintain compliance. Okta is an on-demand identity and access management service for web based applications, both in the cloud and behind the firewall.

    Offer
    Learn more about Azure Active Directory (Azure AD)
    Learn more about Google Cloud Identity
    Learn more about Okta Workforce Identity
    Sample Customers
    Azure Active Directory is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
    ExtraHop Networks, HealthChannels
    Box, Groupon, National Geographic, Western Union, DocuSign
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Manufacturing Company12%
    Computer Software Company10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider15%
    Financial Services Firm8%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider23%
    Government6%
    Retailer4%
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company15%
    Comms Service Provider15%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider15%
    Government6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise13%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    REVIEWERS
    Small Business40%
    Midsize Enterprise10%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business39%
    Midsize Enterprise17%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    Google Cloud Identity vs. Okta Workforce Identity
    July 2022
    Find out what your peers are saying about Google Cloud Identity vs. Okta Workforce Identity and other solutions. Updated: July 2022.
    610,812 professionals have used our research since 2012.

    Google Cloud Identity is ranked 4th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 6 reviews while Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 25 reviews. Google Cloud Identity is rated 7.8, while Okta Workforce Identity is rated 8.6. The top reviewer of Google Cloud Identity writes "You don't need much expertise or previous experience to work with it". On the other hand, the top reviewer of Okta Workforce Identity writes "Stable and reliable solution but the application updates are lacking". Google Cloud Identity is most compared with Microsoft Intune, VMware Workspace ONE, Cisco Meraki Systems Manager (MDM+EMM), Jamf Pro and ManageEngine Desktop Central, whereas Okta Workforce Identity is most compared with SailPoint IdentityIQ, Auth0, Duo Security, ForgeRock and Zscaler Private Access. See our Google Cloud Identity vs. Okta Workforce Identity report.

    See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.