Fortinet FortiMail Cloud Reviews

Name: Fortinet FortiMail Cloud
Brand: Fortinet
Rating: 4.0 (23 reviews)

4.0 out of 5

23 reviews
88% willing to recommend

What is Fortinet FortiMail Cloud?

Fortinet FortiMail Cloud is a comprehensive email security solution that protects organizations from advanced threats and ensures secure email communication. It offers robust features such as anti-spam, anti-malware, and data loss prevention to safeguard against email-borne attacks. With its cloud-based deployment, FortiMail Cloud provides scalable and flexible email security without the need for additional hardware or software.

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Fortinet FortiMail Cloud is the #6 ranked solution in top Cloud Email solutions and #7 ranked solution in top Secure Email Gateway (SEG) solutions. PeerSpot users give Fortinet FortiMail Cloud an average rating of 8.0 out of 10. Fortinet FortiMail Cloud is most commonly compared to Microsoft Defender for Office 365: Fortinet FortiMail Cloud vs Microsoft Defender for Office 365. Fortinet FortiMail Cloud is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Buyer's Guide

Fortinet FortiMail Cloud

July 2025

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Featured Fortinet FortiMail Cloud reviews

Pravin Mandlik

Director at a tech services company with 11-50 employees

Our use case was basically that we were already using a Fortinet firewall, and it was easy for us to adopt a Fortinet Cloud solution, considering we would have a secret console through which we can manage it. Management was one of the key factors. The return on investment for us was achieved since we did not have similar incidents again in our environment. Fortinet is also good at providing security beyond our email solution assets. That is why we opted to go with it.

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Yonas Abebe

Senior Network and Security Engineer at Symbol Technologies PLC

Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production. One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers. This level of compatibility makes it a suitable choice for organizations looking to secure their email systems.

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AbdulHannan

Network Security Engineer at Pronet

Content disarming and analysis are essential features in our email security setup. If an incoming email contains anything suspicious, such as malicious code, phishing materials, or potentially harmful content, FortiMail will first detect and neutralize the threats within the email before delivering it to the recipient. This ensures that the email is safe and poses no risk to the end user, providing peace of mind. Content analysis is another critical aspect. It involves scanning emails for elements like embedded images, links to suspicious websites, or any content that violates our security policies. Lastly, the impersonation detection feature is equally important. It helps identify cases where someone is trying to impersonate another person, such as a board of directors member or a key figure within the organization, in an attempt to send deceptive emails.

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Fortinet FortiMail Cloud mindshare

Product category:

As of July 2025, the mindshare of Fortinet FortiMail Cloud in the Cloud Email category stands at 3.4%, up from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Email

PeerResearch reports based on Fortinet FortiMail Cloud reviews

Type	Title	Date
Category	Cloud Email	Jul 12, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 12, 2025	Download
Comparison	Fortinet FortiMail Cloud vs MailChimp	Jul 12, 2025	Download
Comparison	Fortinet FortiMail Cloud vs Amazon WorkMail	Jul 12, 2025	Download
Comparison	Fortinet FortiMail Cloud vs SendGrid	Jul 12, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Defender for Office 365	4.2	N/A	96%	52 interviews Add to research
Proofpoint Email Protection	4.2	N/A	95%	52 interviews Add to research

Valuable Features

Valuable features of Fortinet FortiMail Cloud include email ATP, malware analysis, encryption, antispam, antivirus, and URL analysis. Integration with other Fortinet products, advanced threat protection, and security fabric compatibility add value. Effective features include content disarming, impersonation detection, phishing and virus detection, sandboxing, quarantine management, and central management. Users appreciate its speed, stability, straightforward deployment, and rule-setting capabilities, alongside comprehensive spam and virus scanners. Enhanced email security and seamless third-party email server integration are notable benefits.

"Cost-wise, it's a bit expensive, but it's totally worth it."
"Overall, it is a comprehensive and reliable solution."
"Fortinet's support is really good."

Room for Improvement

Fortinet FortiMail Cloud has areas needing enhancement, including URL filtering and language support. Email encryption and archiving are absent, while existing tools like the dashboard and GUI require improvements. Challenges exist with policy implementation, configuration complexity, and domain management. The speed and efficiency of the software need upgrades. Additional features, such as AI and improved reporting tools, are necessary. Pricing is considered high, and initial setup needs simplification.

"We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."

Pricing

Fortinet FortiMail Cloud is available on a subscription basis, with costs influenced by license choices and enterprise size. Users find pricing competitive but express that it may be expensive. Licenses bundle features like support and monitoring, costing around $4,000 annually per license. Fortinet's pricing is viewed as cost-efficient with complex licensing suitable for a range of enterprises, offering value for investment despite some perceiving it as high. Flexibility depends on organizational needs and subscription type.

"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The product's price is reasonable."

Popular Use Cases

Fortinet FortiMail Cloud is primarily utilized for email security, including anti-spam, anti-phishing, and overall email protection. It serves as a spam filter and enhances email management and protection against threats for multiple users. Organizations use it as an SMTP gateway and for Office 365 integration. It is adaptable, allowing customization to fit various configurations. Used by resellers and IT service providers, Fortinet FortiMail Cloud meets diverse security requirements within different business environments.

Service and Support

Fortinet FortiMail Cloud customer service and support are mostly well-regarded, praised for quick responses and effective troubleshooting. Communication is often fast and helpful, with clear guidance provided remotely when needed. Some found support lacking in response speed or staff expertise, particularly for FortiMail. Language flexibility is appreciated, though English is preferred. There are instances of satisfactory issue resolution, but a few note challenges in reaching support and obtaining root cause analyses.

Deployment

Fortinet FortiMail Cloud’s initial setup is generally considered straightforward and quick for those with experience. Deployment times vary, ranging from one day to a few weeks, depending on user expertise and organizational size. Organizations note minimal technical requirements due to cloud integration, but ongoing configuration and understanding of network infrastructures and email systems are necessary. A small team, typically two people, is sufficient for maintenance and administration.

Scalability

Fortinet FortiMail Cloud offers strong scalability. Many users appreciate its cloud-based flexibility, accommodating growth in mailboxes and clients. It handles high email flow efficiently, integrating well with other tools. Scaling is generally viewed as easy, though some find it rigid and outdated. The scalability rating varies, often receiving high marks but can depend on deployment type and subscription licenses. The capability to adapt to organizational needs influences user satisfaction.

Stability

Fortinet FortiMail Cloud is praised for its stability, with frequent mentions of high performance and reliability. Users highlight its continuous availability, even in multi-site environments. Most users have not encountered downtime or technical issues. Some experienced initial instability due to incorrect assessments, but this was resolved with proper evaluation. User feedback rates its stability between eight and ten out of ten. Its reliable performance is further supported by the lack of reported bugs or crashes.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortinet FortiMail Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Hospitality Company

Non Profit

Healthcare Company

Wholesaler/Distributor

University

Retailer

Comms Service Provider

Manufacturing Company

Educational Organization

Real Estate/Law Firm

Construction Company

Insurance Company

Government

Legal Firm

Outsourcing Company

Performing Arts

Consumer Goods Company

Engineering Company

Energy/Utilities Company

Pharma/Biotech Company

Media Company

Recreational Facilities/Services Company

Marketing Services Firm

Photography Company

Transportation Company

Logistics Company

Compare Fortinet FortiMail Cloud with alternative products

Learn more about Fortinet FortiMail Cloud

It offers real-time threat intelligence and advanced analytics to detect and block sophisticated threats, including zero-day attacks. FortiMail Cloud also includes encryption capabilities to secure sensitive data and comply with regulatory requirements. With its user-friendly interface and centralized management, organizations can easily configure and monitor email security policies across multiple domains.

FortiMail Cloud provides comprehensive protection against email threats, ensuring business continuity and peace of mind.