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Fortinet FortiMail Cloud vs Kiteworks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th)
Kiteworks
Ranking in Secure Email Gateway (SEG)
9th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (15th), Email Security (27th), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (14th)
 

Mindshare comparison

As of November 2026, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 4.6%, down from 4.7% compared to the previous year. The mindshare of Kiteworks is 2.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud4.6%
Kiteworks2.4%
Other93.0%
Secure Email Gateway (SEG)
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"Fortinet is good at providing security beyond our email solution assets."
"It has the best feature for processed mail analysis."
"Cost-wise, it's a bit expensive, but it's totally worth it."
"From my experience, this tool is able to protect the network."
"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."
"The antivirus profile, which has a sandbox on the cloud and on-prem, can help us deeply analyze the attachment for any virus attached."
"Overall, it is a comprehensive and reliable solution."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The solution removes the limitations with file attachment size that is found with regular email."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"I can identify from which region our users are uploading or downloading files."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
 

Cons

"Email sorting is missing from this solution."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"This solution is slow and it should be made faster."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"The product could be improved by extending reporting tools and adding options for notification."
"There are no specific new features I would suggest at this moment."
"The price is relatively expensive."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"File location could be improved."
"In my experience, their technical support can be a little slow."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
 

Pricing and Cost Advice

"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The product's price is reasonable."
"When we're talking about pricing, other products have about the same price. That is normal."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"You only have to purchase one license for multiple participants."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The price of this solution could be more competitive."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The price of Kiteworks is reasonable."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
7%
Manufacturing Company
7%
Financial Services Firm
7%
Financial Services Firm
12%
Comms Service Provider
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Also Known As

No data available
Accellion
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Kiteworks and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.