We performed a comparison between Fortinet FortiMail Cloud and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"It has the best feature for processed mail analysis."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"Content disarming and analysis are essential features in our email security setup"
"FortiMail Cloud is very fast."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"The scanners with FortiMail are valuable."
"The solution can be used remotely; it's easy to upload and share files."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"Its GUI needs improvement."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"I can't see the feedback to the FortiMail gateway."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"This solution is slow and it should be made faster."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"Networking should be simplified."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"In my experience, their technical support can be a little slow."
Fortinet FortiMail Cloud is ranked 8th in Secure Email Gateway (SEG) with 18 reviews while Kiteworks is ranked 7th in Secure Email Gateway (SEG) with 12 reviews. Fortinet FortiMail Cloud is rated 8.2, while Kiteworks is rated 8.8. The top reviewer of Fortinet FortiMail Cloud writes "A reliable email security solution with deep integration capabilities and exceptionally strong support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Microsoft Defender for Office 365, Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our Fortinet FortiMail Cloud vs. Kiteworks report.
See our list of best Secure Email Gateway (SEG) vendors.
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