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Fortinet FortiMail Cloud vs Kiteworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th)
Kiteworks
Ranking in Secure Email Gateway (SEG)
9th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (17th), Email Security (26th), Managed File Transfer (MFT) (8th), Content Collaboration Platforms (14th)
 

Mindshare comparison

As of August 2026, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 3.9%, down from 4.6% compared to the previous year. The mindshare of Kiteworks is 2.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.9%
Kiteworks2.0%
Other94.1%
Secure Email Gateway (SEG)
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"Fortinet is good at providing security beyond our email solution assets."
"This solution is stable; this is a cloud-based solution with a data center, so if site one goes down then site two will continue, and it is always available."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The return on investment for us was achieved since we did not have similar incidents again in our environment."
"Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production."
"The encryption features are most valuable to us."
"The scanners with FortiMail are valuable."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"Scalability is impressive."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"As a file-sharing application, it's an absolute 10 out of 10."
"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."
"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
 

Cons

"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files."
"I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."
"They could look at strengthening anti-spam with the newly observed domains."
"The price is relatively expensive."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"In my experience, their technical support can be a little slow."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"We have experienced some issues with stability due to bugs."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
 

Pricing and Cost Advice

"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"The product's price is reasonable."
"The price of this solution could be more competitive."
"It's on a subscribed basis."
"You only have to purchase one license for multiple participants."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"When we're talking about pricing, other products have about the same price. That is normal."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The price of Kiteworks is reasonable."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
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Top Industries

By visitors reading reviews
Financial Services Firm
8%
Construction Company
8%
Comms Service Provider
7%
University
7%
Financial Services Firm
12%
Government
10%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Also Known As

No data available
Accellion
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Kiteworks and other solutions. Updated: June 2026.
909,563 professionals have used our research since 2012.